Business Excellence Skillnet
We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes
DATES: 27th & 28th November 2012
TIME: 9am 5pm
LOCATION: Cork - Hayfield Hotel
COST: 375 Members (which includes an EQ 360 report) / 425 Non-Member (includes an EQ 360 report)
Emotional Intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Unlike IQ, EQ is not static and can be developed over ones life time.
Extensive research indicates that Emotional Intelligence is a key indicator of human performance and development potential.
This Emotional Intelligence in the Workplace programme includes BarOn EQ assessment and coaching session. It enables participants to develop an understanding of Emotional Intelligence, the impact it has on our day to day lives and to devise informed strategies to improve Emotional Intelligence.
Workshop: One day (max 10 participants only 6 participants if programme runs over two days instead of 2.5)
Coaching sessions: 1.5 hours per participant (max 6 per day)
- Define Emotional Intelligence (EI)
- Describe what EI is and is not
- Explore primary emotions and emotional reactions
- Acquire techniques to manage ones own emotions and those of others in the workplace
- Examine a brief history of EI and current developments in the EI arena
- Develop an understanding of the BarOn EQ model and assessment tool
- Discover the possible applications of EI
- Discuss feedback the feedback cycle
- Attend individual coaching session
Formulate an action plan with strategies to improve Emotional Intelligence
This programme is suitable for people in all positions at all levels of employment.
It may be of particular interest to people managers, to those interested in building awareness and developing Emotional Intelligence or technically focussed individuals who find themselves out of their comfort zone managing a team.
Pre work BarOn EQi 2.0 or EQ 360 online assessment (to be completed at least two weeks prior to commencement of workshop)
Day One - Emotional Intelligence in the Workplace workshop:
- Pre programme assessment
What Emotional Intelligence is and is not
- Peter Principle
- Current thinking
- Business case
- Primary emotions
- Emotional reactions
- Managing emotions
Possible applications of EI
- Leadership Development
- Recruitment & Selection
- Human reaction feedback cycle
- Coaching session preparation
- Applying EI ratings to a role model
- Questions & Answers
- Coaching preparation & schedule
Individual coaching sessions
- 1 hour 15mins per participant
Training Company Name and Website
Ardin Career Development
Trainer Name and Bio
Michelle holds a Masters in Human Resource Leadership, is a Master Trainer and has over 15 years experience in Operations and HR training in a multinational environment.
Michelle specialises in creative and innovative programme design, customisation and delivery.
Michelles energy, enthusiasm and rapport building training style combined with interactive participant activities ensure an educational and an enjoyable learning experience for all.
Michelle takes learner styles and preferences into consideration when designing programmes.
The Business Excellence Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.
For more information on Skillnets Ltd, please visit www.skillnets.ie
We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria