Business Excellence Skillnet

DATE: May 21st


TIME: 9.00am - 5.00pm

COST : €145 members (non- members  €175)


Your Talent: Creating expert performers


 The world of work has created ‘knowledge workers’ and a great many ‘experts’ yet individually and collectively we have never been more challenged as an organisation to deliver an outstanding performance.  How do we develop our talent to deliver results that maintains a competitive advantage?

Recent research indicates that what makes the difference between expert performance and non-expert performance are the type of practice and the duration of practice:  Intelligence plays a part, specifically emotional intelligence; but also personality.  There is an emerging model called the ‘Great Eight’ which is made up of eight competency domain titles, a definition, and their corresponding link to the ‘big five’ motivation, and ability relationships.  It is argued, yet proven in the world of professional sport, that if we manage ‘deliberate practice’ we can create expert performers.


This one hour session will outline the world of work as context for developing the ‘great eight’ competencies before walking you though a system (Mi Plan) developed by Paul MacKinnon who was high performance manager with the New Zealand All Blacks.  The system developed by Paul and his team was a key contributing factor to their winning the World Cup in 2011 for the first time in 20 years. Mi Plan is a compilation of the ‘great eight’ but also addresses health and well-being as significant dependent factors in performance.


Michelle MacMahon biography

Michelle specialises in working with three world class products to develop core talent and executive level employees. Michelle is a fully certified instructor in Precision Questioning & Answering and has delivered the workshop to many organisations across multiple industry sectors. Other products include Trait Emotional Intelligence and Mi Plan for building the ‘great eight’ competencies for expert performers. Michelle holds an MSc in Work and Organisational Behaviour; as part of her academic studies Michelle researched behaviours and trends among knowledge workers. Michelle has a combined 12 years’ experience working with companies in Ireland and across Europe in the capacities of Human Resources Manager, Consultant and Market Manager.   She is a regular guest lecture in UCD on HRM related subjects.


The Business Excellence Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.

For more information on Skillnets Ltd, please visit


We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria

Skillnets funded from the National Training Fund through the Department of Education and Skills



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