Business Excellence Skillnet

Business Excellence Skillnet

We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes

Please click on the following link to check if you meet Jobseekers eligibility criteria;



Date:  18th & 19th June 2012

Location: Kilkenny

Cost to member: €505.

Non- member cost:  €575


Programme Overview

The ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.

Thousands of internal audits are performed each year providing little internal business benefit.   This course focuses on auditing ISO 9001 for real quality improvement and performance rather than just compliance.

This two-day course provides learners with an understanding of the purpose and structure of ISO 9001 and then facilitates the learner in developing the skills necessary to be an effective internal auditor.

This course has been certified by IRCA. The International Register of Certificated Auditors (IRCA) is the world's original and largest international certification body for auditors of management systems.

Programme Objectives

On completing this course the participant will:

  • Understand the purpose and structure of the Quality Management System standard ISO 9001
  • Understand the importance of internal auditing within a quality management system
  • Understand the responsibilities of Internal Auditors
  • Be able to conduct an effective internal audit e.g. plan and organise an internal audit against appropriate criteria
  • Collect and analyse evidence objectively
  • Evaluate and report the results of an internal audit
  • Have completed the Internal QMS Auditor training element required for IRCA certification (additional training and experience is required in addition to this course)
  • Have completed Section II A,B,C & D of the ASQ Certified Quality Engineer curriculum

Target Audience

•             Any person with responsibility for conducting internal QMS audits

•             Departmental managers and supervisory staff

•             Quality Managers, quality engineers and supervisory staff

•             Staff with responsibility for designing and implementing quality systems

•             Personnel responsible for supplier / external audits

•             Persons preparing for the ASQ Certified Quality Engineer (CQE) exam


Programme Content

•             Introduction to Quality Systems

•             ISO 9000, 9001, 9004, 19011 standards

•             The purpose and structure of ISO 9001

•             The Process Approach

•             Roles and responsibilities of internal auditors

•             Audit Preparation - pre-audit activities

•             Audit checklists

•             Conducting the audit – gathering evidence

•             Interview techniques/questioning skills

•             Behavioural aspects of auditing

•             Reporting the audit and follow-up

•             Corrective action


A variety of exercises will be carried out throughout the course using role-plays, case studies and sample documentation.

Learners are assessed throughout the course by continual assessment.  Continual assessment is based upon the student’s participation and performance during the exercises, role-plays and question & answer sessions. It is essential that learners take an active part in all course activities during the course in order that the tutor can make a full assessment of the student’s performance. Please note it is essential for learners to be in attendance for the full course.

Training Company Name and Website

SQT Training Ltd.

Trainer Name and Bio

Shane Curran is Head of Consultancy and Training with TMS Consultancy Ltd. He has extensive experience in implementing management systems and helping clients gaining certification to international standards.

Shane has over 15 years experience of numerous management system related projects with companies from a variety of sectors and in a variety of management environments; Multinational Telecommunications, Multinational Pharmaceuticals, Multinational Electronics, State Agencies, Legal Services, Manufacturing, Financial Institutions, Education and Training providers (FETAC/HETAC), IT, SME’s and company start-ups; in environments including ISO 14001, ISO 9001, OHSAS 18001, FETAC/HETAC QA, GMP, iLAB and FDA regulated industry.

Shane has designed many of TMS Consultancy / SQT IRCA certified courses and is lead tutor  of the QMS Lead Auditor course. The various types of training provided by Shane include Quality Auditing, Environmental Auditing, Document and Records Management amongst others.

Shane is an IRCA certified QMS Lead Auditor.

He has travelled extensively presenting workshops throughout Europe on Environmental Legislation and related topics. Shane has experience in software development and information security management and has been directly involved in development of many of TMS consultancy’s online services and software such as and Access Auditing software.

Shane has a strong background in Science, Quality and Environmental Management and holds a BSc in Botany and Biochemistry.


Finbarr Stapleton has a B.Sc. in Industrial Chemistry and a Diploma in Occupational Health & Safety and is a member of IOSH. He has over twenty five years experience, initially as Laboratory Manager in an Analytical Laboratory, a number of years experience as an EHS Manager in the Food Industry and subsequently in technical consultancy.

He has successfully implemented OHSAS 18001, ISO 9001, ISO 14001 and EN16001 in a large number of

industries. He has extensive experience of quality management and environmental and health and safety management systems, energy management, waste management as well as environmental and health and safety legislation. He is a qualified Auditor of ISO 9001, OHSAS 18001, ISO 14001 and EN16001 management systems. He regularly carries out audits and risk assessments for client companies. Finbarr has also qualified as a dangerous goods safety adviser.

Finbarr has assisted a number of companies in making successful applications to the EPA (Environmental Protection Agency) for an IPPC (Integrated Pollution Prevention & Control) licence and has also carried out Environmental Impact Assessments for a number of companies.

Finbarr also holds an NUI Certificate in Training and Continuing Education. He is the lead tutor for the Nebosh International Certificate and Diploma courses.



The Business Excellence Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.

For more information on Skillnets Ltd, please visit

We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria

Skillnets funded from the National Training Fund through the Department of Education and Skills



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