Business Excellence Skillnet

Location: Cork

Date: September date tbc 9am – 5pm

Cost: €250 Member / €315 Non Member (per person) With Skillnets funding applied

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During this  programme you will learn how to have effective and productive performance conversations with others and develop your confidence in these situations.

Conversations matter!
This is where the psychological contract is formed between two people and commitment rests on the conversation.
In many cases managers do not plan their conversations and what exactly it is they want as a positive outcome in terms of performance.
Where managers do prepare, often under the pressure of the situation, the message is diluted and the opportunity for great performance is lost.
This  program helps you to ‘get it right’ first time. 

 

Programme Objectives
This Powerful Performance Conversations (PPC) workshop is aimed at anyone responsible for the performance of others who wants to enhance their skill of having these conversations and getting the best from them and the person involved.

The skills developed can also be used in conversations with peers, managers and others to increase effectiveness.
The programme is highly interactive and practical and focuses on the skill of having the conversation (as opposed to our Performance Management & Appraisal program that also focuses on specific performance management tools and interventions, in particular the appraisal interview). The program involves a high degree of skills practice.
Programme Content
  •  Creating a climate conducive to productive performance conversations
  • Characteristics of a PPC
  • Types and opportunities
  • PPC’s in action
  • Preparing for, structuring and following up a PPC
  • Tips for difficult conversations
  • Relationship building
  • 3 C’s – Communication, Clarity & Commitment
  • Powerful questions
  • Better conversations for better results

Feedback from previous attendees: 

  • Very informative, thought provoking and practical. I feel confident to put the skills into use straight away.
  • Thanks for a great course. The practice was great, good to get honest feedback. I will be recommending the course to other managers.
Training Provider:  Invisio  http://www.invisio.ie/

MATTHEW TYE
Matthew brings an extensive knowledge and experience of industry to Invisio.  After many years in Operational Management, Matthew decided to specialise in training & development, joining a major UK Operator in a Senior Group Training role. He has earned an enviable reputation with our clients for delivering development programs that add real value to both the organisation and the individuals themselves.

Matthew has regularly trained leaders from various sectors and industries. He has designed and delivered a Client Excellence Program for one of the Top 5 Law firms in Ireland. He has developed a number of trainer packs for very specific training needs for clients and facilitated the client to deliver the programs in-house themselves.

Matthew is a member of the Irish Institute of Training and Development. He recently achieved 1st class honours in his BA (Hons) in Human Resource Management.

We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria

Skillnets funded from the National Training Fund through the Department of Education and Skills

The Business Excellence Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.

For more information on Skillnets, please visit www.skillnets.ie

 


 

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