2 Day Workshop

DATES: 5th & 6th September 2017

Times:  9am –- 5pm

COST: €495 Member Rate/€645 Non Member Rate

LOCATION: Sheraton Athlone



Customized training is also available - to find out more about bringing a trainer from Toyota Motors/ University of Kentucky to your organisation, contact Dermot at 061-423622 or dermot@icbe.ie

Each attendee/group to bring a problem that they can work on during the workshop

One of the most crucial skills in organizations today is the ability to use, analyze and share information to improve decision making. Unfortunately, most companies today have difficulty approaching problems the same way and with the same consistency. Consequently, employees in the organization think differently about how to improve their work and most importantly how to standardize their ideas throughout the organization. Toyota’s 8-step problem solving process is a unique alternative to decision making that is applied from the Chair of Toyota Motor Corporation to the shop floor of the Team Member.

The University of Kentucky is offering a 2-day course in the 8-step Problem Solving Process. This structured methodology is one of Toyota’s main techniques for stabilizing current conditions and for kazien. In this course participants will learn the knacks and skills that Toyota employs in teaching and coaching problem solving. Participants will be expected to apply Toyota’s methods in a variety of manufacturing and service settings. Most importantly, participants will understand how Toyota develops their managers in supporting and coaching problem solving. Lastly, this course will provide the most recent developments in team-based problem solving that Toyota employs including Quality Circles and Jishukens (management directed kaizen).

Topics Include:

  • 8-Step problem solving fundamentals
  • Evaluate the soft-side of Toyota’s problem solving process (Drive and Dedication)
  • Differences and similarities in problem solving in repetitive and non-repetitive environments
  • Management’s role in problem solving
  • Countermeasure effectiveness (Countermeasures that keep problems from returning)
  • Problem solving in Quality Circles and Jishuken
  • Other topics: standardization, root cause analysis, problem break down


Trainer:  Center of Manufacturing, University of Kentucky www.mfg.uky.edu

Richard Alloo is a Toyota Motor Engineering & Manufacturing North America, Inc. (TEMA) Executive in Residence at the University of Kentucky, Center for Manufacturing.  In this position he is responsible for development of research relationships and projects for various new technologies with potential application to manufacturing processes and products.  He is a member of the University of Kentucky’s core group for developing multi-disciplinary research programs in sustainable manufacturing through the Center for Manufacturing.

Prior to his current assignment, Richard held the position of General Manager of the Production Engineering Planning Department at TEMA.  In this position, he was responsible for administrative, planning and advanced engineering functions for the Production Engineering Division.  These responsibilities included human resources planning and development, operational and capital budgeting as well as advanced manufacturing technology research and development for Toyota’s North American production preparation activities.

Richard started with Toyota in 1987 as Manager of Environmental Affairs during the construction and start-up of the Georgetown, Kentucky manufacturing facility.  He also performed various environmental consulting assignments for other Toyota manufacturing facilities throughout North America.  In 1992, he was assigned as acting Assistant General Manager for Facilities and Environmental engineering at Georgetown.

From 1993 through 1996 Richard held the position of Assistant General Manager for Production Engineering at the Georgetown facility.  In that position he was responsible for production process engineering support to Powertrain, Stamping, Body Welding, Painting, Plastics Molding, Final Assembly, Facilities and Environmental operations.

Richard held the position of General Manager of Vehicle Production Engineering at Toyota Motor Manufacturing North America from 1996 through 1999.  In this position he was responsible for production process preparation activities in Stamping, Body Welding, Painting, Plastics Molding and Final Assembly operations at Toyota’s vehicle manufacturing plants across North America.

Richard held the position of General Manager of Production Control at Toyota Motor Manufacturing Kentucky, Inc, from January, 2000 until August, 2003. In this position he was responsible for various functions including production planning, project management, environmental management, parts ordering, logistics and material handling.

Prior to joining Toyota, Richard held various engineering and environmental positions with General Motors Corporation in their vehicle assembly plants and central office.

Richard holds degrees in Electrical Engineering, from General Motors Institute, and Law, from Stanford University Law School.

We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria

Skillnets funded from the National Training Fund through the Department of Education and Skills

ILSS is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.

For more information on Skillnets, please visit www.skillnets.ie



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