2 Day Workshop
DATES: Tuesday & Wednesday, September 10th and 11th, 2013
Times: 9am 5pm
Places are Limited
Customized training is also available - to find out more about bringing a trainer from Toyota Motors/ University of Kentucky to your organisation, contact Dermot at 061-423622 or email@example.com
Each attendee/group to bring a problem that they can work on during the workshop
One of the most crucial skills in organizations today is the ability to use, analyze and share information to improve decision making. Unfortunately, most companies today have difficulty approaching problems the same way and with the same consistency. Consequently, employees in the organization think differently about how to improve their work and most importantly how to standardize their ideas throughout the organization. Toyotas 8-step problem solving process is a unique alternative to decision making that is applied from the Chair of Toyota Motor Corporation to the shop floor of the Team Member.
The University of Kentucky is offering a 2-day course in the 8-step Problem Solving Process. This structured methodology is one of Toyotas main techniques for stabilizing current conditions and for kazien. In this course participants will learn the knacks and skills that Toyota employs in teaching and coaching problem solving. Participants will be expected to apply Toyotas methods in a variety of manufacturing and service settings. Most importantly, participants will understand how Toyota develops their managers in supporting and coaching problem solving. Lastly, this course will provide the most recent developments in team-based problem solving that Toyota employs including Quality Circles and Jishukens (management directed kaizen).
- 8-Step problem solving fundamentals
- Evaluate the soft-side of Toyotas problem solving process (Drive and Dedication)
- Differences and similarities in problem solving in repetitive and non-repetitive environments
- Managements role in problem solving
- Countermeasure effectiveness (Countermeasures that keep problems from returning)
- Problem solving in Quality Circles and Jishuken
- Other topics: standardization, root cause analysis, problem break down
Cheryl G. Jones
Cheryl has experience in various aspects of manufacturing and administration within Toyota as Vice President of Toyota Engineering and Manufacturing of America (retired 2009). She is a proven leader, team coordinator and facilitator of change.
Cheryl was a member of the startup management team for Toyotas first North American manufacturing facility in Georgetown Kentucky. She began her career as an assembly manufacturing supervisor eventually achieving Vice President of Manufacturing during her 22 years with the company. In 1990 she was chosen to lead the first Camry new model changeover team receiving extensive training in manufacturing model change at the design headquarters of Toyota Motor Corporation in Japan. In 1993 she was chosen to lead the assembly plant expansion project allowing Toyota to double their manufacturing capacity to 500,000 units per year.
Cheryl had the opportunity to supervise in various divisions within manufacturing during her career at Toyota. She has extensive knowledge of final vehicle assembly, including parts delivery from supplier to vehicle assembly, robotic painting processes using solvent borne and waterborne paints and the Toyota Production System. She also served as Vice President of power train, production control, building facilities, diversity advisor, senior advisor to the Womens Leadership Network organization and operations development group.
In 2005 Cheryl received international experience working as Toyotas Senior Advisor at their truck manufacturing facility in Baja Mexico. Her responsibilities included all aspects of manufacturing and administration in the role of mother plant support and training to guarantee the successful launch of Toyotas only Mexico manufacturing plant.
Upon her return from Mexico her responsibilities were expanded to include production control, power train, administration, and cost management at Toyotas largest North American manufacturing facility, TMMK, Toyota Motor Manufacturing of Kentucky. She was also assigned as the regional team leader for all six Toyota North American assembly plants self-reliance initiative. Cheryls awards and accomplishments include 2005 Automotive News Top 100 Women in the Automotive Industry. She has been a lecturer at Ohio State and Harvard University on topics of the Toyota Production System. She had lead Toyota North American Womens Leadership initiatives such as the Womens Leadership Exchange Network as a senior advisor, and In the Interest of Women. She has a broad understanding of Toyota global production strategies to improve market competitiveness within each region from the Global Production Summits held in Japan. Initiatives were also implemented for standardization of global engine production to decrease cost and increase flexibility at the Power train Global Production Summits.
During her career she has supported various community organizations such as the United Way of the Bluegrass and served on the executive committee for Bluegrass Tomorrow regional economic planning in Lexington Kentucky. She had the honor to serve as an advisory board member for Midway College to expand post secondary education opportunities for career working individuals.
Cheryl is beginning her second career focusing on teaching manufacturing and systems implementation utilizing her extensive Toyota Production experience and knowledge. She is currently working with the University of Kentucky Lean Systems Program.
We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria
ILSS is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.
For more information on Skillnets, please visit www.skillnets.ie