“Find a Problem, Fix the Problem, Stop the Problem Coming Back”
Tuesday 4th December 2018
Waterford Greenway Manor Hotel Waterford
ICBE Member Rate – €200
Non-Member Rate – €250
Contact firstname.lastname@example.org for bookings
This interactive workshop will provide participants with the knowledge and problem-solving skills required to address the true root cause of problems in order to prevent them from reoccurring. The participants will also learn valuable lessons in how to successfully introduce a system and culture of problem solving into all areas of their organisation.
The 8 Step approach is a powerful yet practical method that can be rolled out to employees at all levels so that problem resolution is no longer confined to technical specialists, thereby providing organisations with a genuine competitive advantage when it comes to eliminating waste (non-value adding activities).
To ensure that a transfer of knowledge takes place, this one-day workshop has been specifically designed for a cohort of twenty participants to practice using the 8 Step problem solving skills on an actual real-world problem.
Finally, attendees will learn the skills of how to capture their project summary in a detailed yet concise manner using a single A3 page report, rather than typical large documents.
In this interactive workshop you will;
Understand the benefits of applying the Problem Solving Method.
Learn the 8 Step Approach.
Gain practical experience of using the 8 Step Approach.
Identify the common pitfalls to avoid with introducing a problem solving system.
Learn valuable insights to ensure successful implementation.
Discover the power of concise A3 reporting.
“ Attending t his workshop gave me a totally new perspective on how to address problems and I continue to use the 8 S tep method on a daily basis with phenomenal success . ” Colum Sheridan, Production Manager Boston Scientific.
“The problem – solving system w hich Noel & Nicola introduced in Lake Region and the results it has produced , is without question one of the best I’ve even seen in my career . ” James Browne, Op Ex Manager, Waters Technology.
“Noel & Nicola are rightfully recognised as being among Ireland ’ s most influential Lean Practitioners. It is their unique ability to make difficult lean principles and concepts easy to understand, along with their passion and enthusiasm for 8 S tep problem solving that makes this training mandatory for all those aspiring towards World Class. ” Dermot O’Neill, ICBE Program Manager and Shingo Advisory Board Member.
Meet the Trainers
Noel Hennessey is the founder of Practical Lean Solutions, and has over 20 years’ experience of implementing C. I. programmes. In his role as Enterprise Excellence Director at his former employer Lake Region Medical (an Integer company) Noel led the company to achieve Shingo Bronze Medallion status in 2012. In 2015 Noel’s responsibilities were expanded to include plants in France, Germany and Malaysia. He received his MSc in Lean Operations from Cardiff University in 2007 and has recently completed a Doctorate in Business Administration at Waterford Institute of Technology which explored the relationship between C.I. and Employee Engagement.
Nicola Murphy spent 17 years with Lake Region Medical. She completed her Lean MSc at Cardiff University before being selected to receive 8 Step Problem Solving Instructor training at the University of Kentucky in 2008. Nicola’s natural flair and proficiency at problem solving led to her becoming the site champion where she was responsible for leading a significant number of process improvements and cost saving projects using this process. Nicola has trained and mentored over 500 Lake Region employees in the 8 Step process and played an integral role in developing Lake Region’s Problem Solving System.
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