Front Line Managers Programme – QQI Level 6

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DATES:  September 28th; October 12th & 26th; November 9th and 23rd; & December 7th (6 days)

TIME: 9.30am – 4.30pm

COST:  €1200 Members; €960 Non Members (for first participant)

€960 Members; €1200 Non Members (for additional participants from the same company)

QQI Certification available at €177 per person


This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People”

Click link to view brochure – Front Line Manager Programme_Brochure_Dublin Sept 16

Each workshop is highly interactive using group discussions, individual reflection and group exercises to explore issues and develop identified management skills, for immediate application.
  1. Understanding Management
  2. Understanding Self & Others
  3. Leading Teams
  4. Time Management & Organisation Skills
  5. Communication for Performance
  6. Managing Change


Participate in a focused programme that develops the key skills for effective management. Each workshop incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes. As participants progress through the programme they will determine the best approaches for managing people, developing objectives and addressing issues as they arise.


As a result of this programme participants will:

  • Understand the key role and responsibilities of effective management
  • Demonstrate enhanced capability to motivate and manage individuals and teams
  • Determine practical approaches to engage employees and drive team performance
  • Structure conversations with employees to address performance issues and agree new behaviours, including giving feedback and having the difficult conversation
  • Demonstrate improved skills in effective communication
  • Understand how to manage individuals through change resulting in increased cooperation and support
  • Demonstrate greater understanding of the impact of personal behaviours and identify those best suited to different challenges and requirements
  • Manage themselves effectively to reduce stress and increase their positive impact.

Who is this event for?

This programme is designed for those who have:

  • assumed a management role
  • experience in the role and would benefit from a stronger understanding of best practices in management and how to successfully apply them, consistently
Training Company Name and Website: Leap