Priority & Time Management Training: “Working Sm@rt with MS Outlook” ®

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Aviation and Aerospace Network

 We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available

Please click on the following link to check if you meet Jobseekers eligibility criteria;



Date: 19th November 2015

Location: Dublin

Trainer:Priority Management Training Ltd

Cost: €510 per person  funding applied


Programme Overview

This is an essential management skills programme and has been designed to provide you with the knowledge, skills and competencies to work more effectively, improve productivity, reduce stress, manage time and get back in control of your busy working day.

  • You will also learn how to use Outlook as your organisational system,
  • how to keep the inbox empty,
  • know your capacity to deliver work on time,
  • find & file information instantly.

This programme will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these skills into practice.


How it is done:                                                                                                                                                  This programme turns the principles of managing workloads and time into practical techniques. Workshops or online WebShops led by a Priority Management certified Working Sm@rt Instructor, followed-up with individual coaching. Online after measurement available.

Stage 1.         Workshop (7 hours) or WebShop ( 3 hours) with delegates using computers

Stage 2.         Individual follow up coaching to customise

Stage 3.         Measurement: online Workshop Evaluation



Programme Objectives

Banish these symptoms:

  • Inbox crammed full + important things missed
  • Time lost looking for emails
  • Fire fighting & missing deadlines
  • Priorities keep changing
  • Unrealistic ‘To Do’ lists
  • Keep putting things off
  • Attempting too much/cannot say “No”
  • Constant interruptions
  • Others not delivering on time

     Learn practical techniques:

  • Control Inbox – emptying continuously
  • Focus on important emails
  • Simplify email filing & finding
  • Stay with priorities regardless of email volume
  • Multi-task + get the important things done on time
  • Plan all work into realistic days
  • Be more strategic in daily choices of activities
  • Manage others’ expectations & interruptions
  • Control work due from others

All can be applied at work immediately




Target Audience

Who should attend:Workgroups and teams including managers, directors technical and sales leaders, supervisors,  team leaders  and project leaders who currently use MS Outlook, and are not optimizing this powerful software.Anyone who sits at a desk, the majority of their work comes via email, they have discretion in how they allocate their time, have more work than time available, will need this course.Format:• 1-day instructor-led session using OutlookTools provided:• Comprehensive Learning Guide, FREE Access to our Learning Link ™

Programme Content

Programme content (Detailed Learning & Reference Guide provided)    Throughout                  · Detailed Learning & Reference Guide     Workshop/Webshop              · Instructor-led exercises + practice                 1. Productivity                  · Productivity Issues Processes                 · Principles + Best Practices 2. Managing                 · Controlling & prioritising Inbox

Email                        · Following-up Sent Messages

·  Speedy Filing

·  Diverting Emails away from Inbox

·  Email Etiquette for Team


You will see how you can use the Inbox only for today’s emails, manage your work-in-progress emails outside the Inbox, speed up your filing and be able to focus on important emails.


3. Controlling               · Multi-Tasking + Prioritising

    Tasks                       · Planning Realistic Days and    Weeks

                                                    · Managing expectations & interruptions

                                          · Delegating + Following-up on Others

· Using Calendar proactively

· Implementing Goals & Coordinating Projects


You will be able to plan tasks for realistic days and weeks, manage other’s expectations when necessary, keep control of work due from others and ensure sufficient time is allocated to goals & projects


4. Communicating       · Planning for Meetings/Conversations

· Contact Management


You can use Outlook Contacts for planning, recording, following-up & recalling conversations – team, colleagues, customers, suppliers, projects, meetings   



5. Back in the Office    · Implementing Working Sm@rt

· Coaching including Desk Management

· Monthly LearningLinkä productivity e-newsletter + Help Line



 Trainer Profile Qualification & Relevant Experience

William Bruen has been providing this Priority Management training for over 10 years in Ireland, UK, USA and Europe. He has a BSc. in Physics and Certified Training Professional CTP, Microsoft Office Specialist  and on the FAS National Register of Trainers company number 903051William has helped information workers adopt best practice personal effectiveness techniques.William is regarded as one of Ireland’s foremost training/skills consultants. He has over 30 year’s experience with a wide variety of organisations in both the public and private sector. Over the last 10 years, he has been working with clients to make skills acquisition more effective with a focus on making technology work for people and not vice versa.Since joining Priority Management, he has coached over 10000 executives in both the public and private sector and showed them how to implement a personal effectiveness system that leverages the previously untapped functionality in their Groupware technology (e.g. MS Outlook, Lotus Notes, Novell Groupwise etc.). This system enables all information workers gain control of their day and go home on time without worry. 

William has captured his 30 years experience with management and training in several white papers and seminars, which have been delivered through third-level colleges and commercial institutions.


We are pleased to be able to offer a limited number of free places for jobseekers on our network programmes subject to funding being available. Please click on the following link to check if you meet Jobseekers eligibility criteria