Dates: November 26th & 27th and December 3rd & 4th
9am – 5pm Thursday, November 26th
9am – 4pm Friday, November 27th
Venue: National College of Ireland (NCI), Mayor Street, IFSC, Dublin 1 Tel: 01-449-8500
Cost: €495 per person
Training Provider: National College of Ireland www.ncirl.ie
This 4-day programme is a stand-alone programme
This programme can also serve as the first module in a full Level 8 Professional Programme in Employability Services consisting of 3 additional modules that will be available in 2016 (subject to QQI approval)
There is a strong emphasis on Recognition of Prior Learning (RPL), which means that it is ideal for many people currently working in the Employability Sector who want to progress in this field.
4 modules X 4 contact days each:
- Employability Services
|Day 1||Day 2||Day 3||Day 4||Follow-up|
|Understanding the Context||Understanding Clients||Understanding Employers||Consolidation||Assessment & Evaluation|
|Welcome / Intro / Overview
Context & Background
Initial client engagement
|Employer needs, wants, expectations, and experiences.||Employability Service Operations||Self-directed learning, supported by online resources (Moodle) and tutor guidance.|
|Understanding the Journey||Challenges and Barriers||Engaging with employers||Quality, ethics and standards|
|Introducing systems, structures and methodology||Preparation Activities
Personal Action Planning
|The integration process||Business excellence, performance gain and innovation|
|Practical Application Role & Responsibilities of Employability Service Practitioner||Practical Application
Case-work Practices; coaching, mentoring, training, facilitation & guidance
Preparation for employer engagement
Case-work exercise; Clients & Employers
Intended Learning Outcomes
On successful completion of this 4 contact day programme, learners will have:
- Developed a detailed understanding of the role of ESS in Irish society and economy.
- Understand the structure of employment services provision in Ireland.
- Recognise the competencies of an effective employment support practitioner and have evaluated themselves against these.
- Be familiar with the typical journey of a job-seeker through the support process.
- Understand professional, ethical and business excellence standards in employment service provision.
- Understand employer & enterprise requirements and expectations.
- Know the characteristics of effective employment services projects. Introduction to meta-model.
- Employability Service Operations
- The Business of Employability
- Meta-model of Employability Services
- Stakeholder: Roles, responsibilities & expectations.
- Doing the Business.
- Understanding employability supply chains.
- Review of legal provisions, contracting models, guidelines and standards.
- Enterprise Needs.
- Employability Service Operations Competencies.
- Working with Clients
- Case Management.
- Understanding Job Seekers.
- Skills & Techniques for Client Support.
- Customer Service Principles.
- Client Preparation
- Employability Skills.
- Competency Development.
- Candidate Portfolios.
- Candidate Packaging, Job Search Techniques & Skills.
- Opportunities & Support
- Progression Outcomes.
- Labour market information.
- Employer Engagement
- Job Brokerage.
- Problem Solving.
- Professional Practice
- Standards & Quality Assurance.
- Legal & Procedural Aspects.
- Operations Management.
- Professional Development
- Next Steps.