Date: Start date May 19th 2016

Location: Dublin

Days: 9 days - May 19th, June 23rd, 24th, September 7th, 8th, 12th, October 7th November 11th, 14th

Cost:  €850 Member €950 Non Member


Programme Overview

On completion of this programme, participants will have acquired a range of people management skills. These skills will enhance their effectiveness, efficiency and productivity, thus benefiting the Organisation as a whole. People are the most valuable resource in any Organisation and people who achieve results through others will benefit from this practical ‘hands-on’ programme. Programme Objectives

Create an environment which motivates people to work to their optimum level by setting goals and standards Equip delegates with effective ‘people skills’ – leadership, delegation, communication Enhance the motivation and confidence of the participants Deal effectively with conflict as it arises and hone skills which will prevent conflict occurring Become more effective in the areas of planning and personal organisation

Target Audience

This programme is aimed at individuals who are new or existing Supervisors Programme Content

  • DAY 1: Role & Responsibilities
  • Day2: Communication and Self Awareness – Assertive vs Aggressive Behaviour
  • Day 3: Negotiation and Influencing
  • Day 4: Managing Conflict
  • Day 5: Managing Effective Teams
  • Day 6: Delegation and Motivation
  • Day 7: Planning
  • Day 8: Coaching and Mentoring
  • Day 9: Leadership and Emotional Intelligence


Training Provider: IBT


* B. Sc (Hons) Psychology * Postgraduate Diploma in Management * Diploma in Personnel Management * Chartered Member of CIPD Aine is a Facilitator/Coach with over 20 years experience in the pharmaceutical, food & beverage and manufacturing sectors. Her key focus is on helping individuals learn and up-skill with practical advice and experience. Aine is quick to develop rapport with participants and has an innate ability to identify the required individual learning styles. She has facilitated groups at Senior and Frontline Manager level and has delivered train the trainer, sales, customer service, teambuilding, conflict management and communication as well as running outplacement programmes and group training sessions in career planning, interview coaching and change management.