The Resilient Mind – 1-day workshop

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Times: 9am – 5pm

Date: Wednesday, June 15th 

Location: Limerick

Cost: €199 Member; €250 Non Member (with Skillnet funding applied)


As a busy person you understand the demands of the real world. The increasing demands placed on us personally and professionally affect our health and our business.  What makes some people focus and perform better under pressure while others struggle?  The answer is Resilience.  This does not mean being hard.

Resilience is a measure of your subconscious flexibility and also what practical and psychological coping mechanisms you have access to.

This unique practical training experience will transfer that knowledge to you so you can perform to your full ability each day equipped with the tools and techniques to reduce stress.


  • The purpose of the training is to enable you to understand stress and how you personally react to it
  • The primary aim of the course is to put you in control of your own stress response
  • In order to be able to control your personal reaction you must first be mindful of it and then be able to “feel” that you can control it. That is the purpose of the CD that each person will receive at the end of the course.


  • 9.00am                Housekeeping, Safety and Introductions
  • 9.15am                Definition of stress. Introduction to HAS stress main points
  • 9.45am                The Stress Response -  How it affects us / Statistics
  • 11.00am              Tea/Coffee break
  • 11.15am              How the Mind works
  • 11.45am              Common Coping Mechanisms - Pressure & Performance
  • 12.15am              Main areas of stress management
    • Identifying stress in your life
    • The personal stress audit
    • The stress diary
    • Personal SWOT
  • 1.00pm                Lunch
  • 2.00pm                The power of words
  • 2.30                      Targeting stress in life - Coping with work overload
  • 3.00pm                Tea/Coffee break
  • 3.15pm                Time Management Tips
  • 3.30pm                Working with powerful people
    • The assertive approach
    • The sandwich approach
  • 4.00pm                Coping with unreasonable demands
  • Co-worker and team stress
  • 4.30pm                Performance Planning
  • Awareness and positive thinking
    • The questions we ask ourselves
    • The power of thought
  • 5.00pm                Self-imposed limitations
    • Our internal belief systems
    • Emotions and what they mean

By the end of this programme you will understand:

  • What stress actually is
  • How the mind and body reacts to stress
  • The affects stess has on the body
  • The flight or fight reaction
  • Common coping mechanisms
  • The general adaption syndrome
  • How pressure turns to stress
  • How stress reduces performance
  • The main areas of stress management
  • Complete a personal stress audit, swot analysis and stress diary
  • How to make a personal Stress Management Plan
  • How to cope with work overload
  • Time management tips
  • How to work with powerful people
  • How to deliver bad news
  • How to say no
  • Performance stress
  • Environmental stress
  • Awareness and positive thinking
  • The power of thought
  • How your mind works
  • Emotions and what they mean
  • How to manage emotions

Training Provider:  Richard Burke, Resilience Matters

Our stress reduction model has been making a big difference to the lives of our clients’ workforces. In 2015 we were honoured with the Best Consultancy Partnership prize for our work with Genzyme Sanofi, at the Irish Institute of Training and Development National Training Awards. In 12 months we achieved a 30% reduction in absenteeism and an 18% reduction in visits to occupational health. These are amazing results for a soft skills intervention. Our Resilience program also resulted in Genzyme Sanofi winning the National Pharma award for Health and Safety through resilience the same year.

For Yourself: There is convincing evidence that prolonged periods of stress has an adverse effect on our personal health. Stress increases our risk of heart disease, back pain, headaches, intestinal problems and burnout. It also plays a major role in anxiety disorders and depression. How we personally deal with stress has a huge impact on our family lives and careers.

For Your Business: The HSE ,HSA and SFA have cited stress as the number one reason for absenteeism in Ireland. Stress costs the Irish economy over €300 million a year in lost income with a staggering 22% of people reporting being stressed at work. Stress is now an actionable civil wrong and the last decade has seen a massive increase in case law and judgements in the area of work place stress. Stress affects people’s commitment to work, performance, productivity, staff turnover, attendance levels and reputation. It also increases the cost of retraining, recruitment and retention.

We are all being asked to do more with fewer resources, and that can increase both our personal stress levels and those of our colleagues.
The Resilience Matters model can quickly help to improve productivity, reduce absenteeism, and create an environment where fewer employees need time off work because of stress.

So what is it that Resilience Matters does differently?

In a nutshell, think of your organisation and your employees as two sides of a weighing scales. We look at the normal sources of stress within your organisation, issues like relationships, demands, control, support, and how change is managed, and help you to create an action plan to address these. This is a surprisingly simple process.

One the other side are individuals who are all reacting differently to the same environment.  People who are managing poorly, and those to whom it’s like water off a duck’s back.  We want everyone to be like the duck. We work with your members to help them understand stress, their reaction to it, and teach them to control their own stress response. This happens in a one day training event called The Resilient Mind.