Programme Overview

As a busy person you understand the demands of the real world. The increasing demands placed on us personally and professionally affect our health and our business. What makes some people focus and perform better under pressure while others struggle? The answer is Resilience. This does not mean being hard. Resilience is a measure of your subconscious flexibility and also what practical and psychological coping mechanisms you have access to.

This unique award winning experience will transfer that knowledge to you so you can perform to your full ability each day equipped with the tools and techniques to reduce stress.

Learning Outcomes

By the end of this programme learners will understand:

•          What stress actually is

•          How the mind and body reacts to stress

•          The affects stress has on the body

•          The flight of flight reaction

•          Common coping mechanisms

•          The general adaption syndrome

•          How pressure turns to stress

•          How stress reduces performance

•          The main areas of stress management

•          Complete a personal stress audit, swot analysis and stress diary

•          How to cope with work overload

•          Time management tips

•          How to work with powerful people

•          How to deliver bad news

•          Co-worker and team stress

•          Performance stress

•          Environmental stress

•          Awareness and positive thinking

•          The power of thought

•          How your mind works

•          Emotions and what they mean

•          How to manage emotions

•          Chemical stress

Who is the course for

If you work for a living, this course is for you.


The Resilient Mind

Time Learning Objective


9.00 – 9.15 Housekeeping, Safety and Introductions.
9.15 to 9.45 Definition of stress. Introduction to HSA stress main points Powerpoint

+ Video

+ Exercise

+ Discussion

9.45 to 10.15 The Stress response

How it affects us


Male and female stress

General adaption syndrome


+ Powerpoint

10.15 to 11.00 How the Mind works Model

+Flip chart

Role play

11.00 to 11.15 Coffee break
11.15 to 12.15 Common coping mechanisms

Pressure and performance

Fear and Danger

Fear and courage



+ personal experience

12.15 to 13.00 Main areas of stress management

Identifying stress in your life and building a personal stress management plan

  • The personal stress audit
  • The stress diary
  • Personal SWOT
13.00 to 14.00 Lunch
14.00 to 14.15 The power of words Video

+ discussion

14.15 to 15.00 Targetting stress in life

Coping with work overload

Time Management tips


+ discussion

15.00 to 15.15 Coffee break
15.15 to 16.30 Working with powerful people

The assertive approach

The sandwich approach



Personal experience

+ role play

Coping with unreasonable demands

Co-worker and team stress

How to say No.

Performance planning

Awareness and positive thinking

The questions we ask ourselves

The power of thought

Self imposed limitations

Our internal belief systems

Emotions and what they mean

Managing our emotions

Building resilience tips

Wrap up

Personal experience

+ role play


It is important to note that these times are only for guidance. Every session is different and I spend the most time on the topic the group needs the most.


Trainer Profile & Logo & Website

Trainer Profile

Richard Burke


Richard’s ability to design and deliver this course came from his very unique background, experience and education. He qualified as an Industrial Engineer in 1992 winning the AP O Reilly award for his paper in Industrial Psychology. He worked as the National Education officer with the Institute of Industrial Engineers for 2 years and worked in the area of business improvement in the manufacturing industry for almost 20 years. His primary remit was focusing on changing organizational architecture, problem solving and involving people in the change process.

Richard was also a member of the corporate safety audit team for the global toy company, Hasbro. Having held management roles in many multi-national businesses, he earned his MBA in 2002. He then qualified as a trainer with the IITD in 2007. He has lectured at Waterford Institute of Technology at BSc level teaching a course called organizations of the future.

Richard has been a key note speaker at the last two national lean enterprise conferences with his papers on how to manage organizational change and stress .He ran a work shop at the 2011 national HR conference presenting business cases for managing work place stress. He is the key note speaker at this years’ Irish Nurses Organization conference.

Richard is a registered and insured hypno-psychoanalyst with the ICHP and runs a private clinic where he helps adults and children tackle a large range of disorders where psychological forces are involved. He specializes in stress and anxiety disorders.

As you can see, Richard has an in-depth knowledge of organizations and people. His skill-set marries business and organizational development with

psychological understanding and improvement.

This unique insight is the reason this course delivers practical value.