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DTSTART;TZID=Europe/Dublin:20230913T090000
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UID:9593-1694595600-1694710800@icbe.ie
SUMMARY:SHINGO Discover Excellence @ Viatris
DESCRIPTION:Shingo Discover Excellence\nFor full information click on this link \nIf you are a ICBE  member please register here \nAbout the course\nThe workshop will be led by experienced Shingo facilitator Garry Corbet\, and you will hear first hand\, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results. \nDISCOVER EXCELLENCE is the foundational workshop that introduces the SHINGO MODEL\, the Shingo Guiding Principles and the Three Insights to Organisational Excellence. With active discussions this workshop will provide a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in your organisation to enable you to achieve organizational excellence. It provides the basic understanding needed in all Shingo Workshops\, therefore is a pre-requisite to them. \nWhat makes the Shingo Workshops powerful is that each workshop includes a reflection on an organization (the Host Site). This allows participants to reflect on the theory and apply their learning by interviewing various people in the organisation. In workshops held onsite this usually takes the form of a Gemba walk where team members are interviewed at their workplace. \nAs a participant\, you will: \nLEARN and understand the Shingo Model. \nDISCOVER the Three Insights of Organizational Excellence. \nEXPLORE how the Shingo Guiding Principles inform ideal behaviours that ultimately lead to sustainable results. \nUNDERSTAND the behavioural assessment process through an interactive case study and on-site learning. \nHow this is delivered: \nThe interactive online training consists of: \n2x 8 hour sessions (09:00 – 17:00pm).\nOver 2 days\nWhy attend\nOrganisations who have adopted the Shingo principles\, have seen an increased level of success in areas such as Costs (increased revenue\, reduced inventory\, reduced lead times etc)\, Safety & Quality ( zero lost time for accidents\, reduction in scrap\, defects and non-conformance)\, On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%). \nMore benefits of implementing Shingo can be found in our Shingo section. \nWhat have attendee’s thought of the Shingo Discover Excellence Workshop?\nAttendee’s of our Shingo workshops have rated them very highly\, with 98% having no hesitation in recommending them to colleagues.\n \n  \n100% of all attendees rate our delivery as ‘Accomplished’.\n33% rate our delivery as Outstanding\n98% would recommend this course to a colleague\n“Very good\, enjoyed the course\, looking forward to working on this in the future.”\n“Very beneficial\, thank you! Filled a gap in my understanding.” \n“Challenging and excellent workshop\, food for thought.” \nA sample of companies who have attended the workshops:
URL:https://icbe.ie/event/shingo-discover-excellence-viatris/
CATEGORIES:Events,ICBE Advanced Productivity Skillnet
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DTSTART;TZID=Europe/Dublin:20230913T110000
DTEND;TZID=Europe/Dublin:20230913T130000
DTSTAMP:20260612T201504
CREATED:20230817T131800Z
LAST-MODIFIED:20230817T135137Z
UID:9948-1694602800-1694610000@icbe.ie
SUMMARY:ICBE Advanced Productivity Skillnet Knowledge Session “Transform Support Services Operations”
DESCRIPTION:ICBE Advanced Productivity Skillnet Knowledge Session\n“Transform Support Services Operations”\nTools to achieve operational excellence in service functions or organisation \nPresented by Filipe Fontes \n \n \nPlease feel free to pass this email on to your colleagues/anyone you think will find it of value \nWho should participate? \n\nProfessionals involved in services-based areas e.g. HR\, finance\, purchasing etc…\nOrganisations within the services industry\nBusiness or Operational Excellence Professionals with services responsibility\n\n  \nSession Outline \nLean is not purely for manufacturing – its’ potential to significantly improve services-based companies and transactional areas is often overlooked. \nThis session presents the Kaizen Lean approach to operational excellence in the Service Industry and Transactional Areas\, which is based on 4 pillars: \n\n\n\nProcess efficiency: reduce process lead time\, and productivity​\n\n\n\n\nTeam efficiency: develop teams and autonomous leaders​\nCustomer focus: improve customer/internal client experience​\nService innovation: redefine the organization’s structure\n\nWe will also introduce an improvement roadmap for an end-to-end transformation of processes and people\, as well as relevant benchmark cases and success stories gathered from our experience over the years. \n  \nSession Outcomes \n\nLearn about the Lean Services model and how to deploy it\nSome of the tools and techniques include:\n\nTPI and standardisation\nProcess digitalization and automation\nQuality control tools\nTalent development (JI + JR)\nOutsource/insource strategy\nOffice layout & remote work design\nCustomer interaction standards\nCustomer interfaces design\n\n\n\n  \nFilipe Fontes \n \nAt the Kaizen Institute since 2008\, he currently has the role of Director being responsible for the Public Sector and Services. He has extensive experience in the field of Operational Excellence and Continuous Improvement using Kaizen\, Lean and 6 Sigma methodologies. He leads several transformation projects focused on increasing efficiency\, improving productivity and quality of service. He works with several business areas\, including Business Services\, Retail\, Banking and Energy\, both nationally and internationally. \n  \nKaizen Institute is the original and premier provider of KAIZEN™ services \nWe support companies of all sizes in all market segments\, providing them with a sustainable\, competitive advantage. The history of Kaizen Institute began in the mid 80’s. We have the longest history of consulting and training organisations around the world\, specifically in the fields of KAIZEN™\, Lean Management\, and Continuous Improvement. Today\, Kaizen Institute is present in 40+ countries around the world\, and employs over 750 consultants to deliver exceptional transformation projects to our clients.
URL:https://icbe.ie/event/icbe-advanced-productivity-skillnet-knowledge-session-transform-support-services-operations/
LOCATION:online
CATEGORIES:Events,ICBE Advanced Productivity Skillnet
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