ICBE Knowledge Sharing Forum on Knowledge Management
2025-02-20 10:00 - 11:15 (Europe/Dublin) | online
The Essential Skills of Management programme is one of the IMI’s most popular executive development programmes

6 Days: 18th - 19th April , 16th - 17th May and 13th - 14th June, 9.00am - 5.00pm each day
All 6 days in person at IMI training facilities, Lapps Quay, Cork

Cost = €1,500 per person
Substantial Skillnet funding applied
Contact grainne@icbe.ie to book your place
This highly interactive six-day programme is designed to enhance your existing management skills.
We will help you develop new competencies within a framework of identified essential skills.
It is comprised of 6 full days divided into 3 modules of 2 consecutive days each:

Excel: Learn a variety of management tools and techniques,
Perform: Discover how to design strategies for increased employee performance and
Deliver: Find out how to foster an environment of creativity and innovation.

WHO IS THE COURSE FOR?
This programme is ideal for developing managers who have 6 months or more experience and who would like to enhance their key management skills.
LEARNING OUTCOMES
Module 1
• Define the role of the Manager
• Apply listening techniques
• Diagnose business environment
• Develop Stakeholder maps
• Apply planning techniques
• Set effective goals
• Solve problems effectively
• Manage through conflict
Module 2
• Understand influencing styles
• Align resources
• Delegate tasks effectively
• Empower team members
• Build trust
• Enhance motivation
• Develop teams
• Manage team dynamics
Module 3
• Deliver effective feedback
• Identify leadership styles
• Understand personal behaviour
• Diagnose behaviour of others
• Apply a PMDS
• Coach for performance
• Manage performance
• Deliver appraisals

Schedule
Module 1 (2 days): Understanding your Role and Context
• Remote working and leading
• The role of the manager
• Listening skills
• Your development planning
• Management behaviours
• Essential steps of planning
• Goal and objective setting
• Problem solving
• Responses to Conflict
Module 2 (2 days): Aligning Goals & Resources
• Influencing
• Delegation
• Flexible Management
• Introduction to Belbin
• Belbin Team roles
• Motivation
• Building blocks of successful teams
• Building trust
• Team stages & high performing teams
Module 3 (2 days): Building an enabling culture
• DiSC Profile – understanding self
• DiSC Profile – understanding others
• Performance management & effective feedback
• Coaching skills for managers
• Managing different performance conversations
• Pulling it all together

Trainer Profile

Dymphna Ormonde has spent the past 12 years as an executive coach and trainer across both the public and private sectors designing and delivering training and coaching programmes at all levels in organisations including business owners and management teams and has built a reputation for developing and delivering training that engages, challenges and stimulates the thinking of participants to bring about change in behaviours. In addition to coaching and training, Dymphna has lectured on Leadership and Change, Human Resource Development and Communications in Organisations in the J.E. Cairnes School of Business, NUI, Galway and on Front Line Management for the National College of Ireland. Dymphna was awarded a diploma in Life and Business Coaching, accredited by the European Coach Institute.

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