Free Aviation Skillnet Masterclass Boosting Personal Resilience
2021-12-15 13:15 - 14:15 (Europe/Dublin) | Webinar, Webinar
Aviation Skillnet are delighted to have NKD Expert, Sam Ellis
Global Business Psychologist,Corporate Purpose & Wellbeing expert
presenting the first of two, one-hour free Masterclasses
Wednesday December 15th at 1:15- 2:15pm
on
Boosting Personal Resilience
This Session explores how to keep personally energised, resilient and optimistic;

Explore the role resilience and wellbeing play in keeping us “topped up” for the journey back from Covid
Recognise the signs of personal stress and how to spot them
Explore practical ways to boost personal resilience

Sam Ellis
Sam is a global business psychologist and renowned wellbeing at work specialist. She combines deep subject expertise and organisational insight with pragmatism and compassion. As a result, her solutions and interventions mix a great grounding in essential knowledge and concepts with a real emphasis on practical tools that can be easily applied by leaders and individuals. Her passion is to see people thrive at work, confident and capable to spot and manage their own resilience, wellbeing and effectiveness.

ICBE Advanced Productivity Skillnet Lunchtime Bites Webinar “HUMAN LEAN”
2021-12-07 13:00 - 13:30 | Webinar, Webinar
Presented by Noel Hennessy
Managing Director MD of Practical Lean Solutions

1pm Tuesday 7th December 2021
(20mins presentation with 10min Q&A)
Places are limited and booking is essential.
Once you have registered, we will send the meeting link to you on the 6th December
Please feel free to pass this email on to your colleagues/anyone you think will find it of value

ICBE Advanced Productivity Skillnet brings you this practical webinar with Noel Hennessey, co-author of the recently published book, HUMAN LEAN that he has written in collaboration with John Bicheno (Author of several books on lean, including the highly acclaimed The Lean Toolbox). Noel will talk about people management concepts that are useful, perhaps essential, to everyone associated with a Lean Enterprise
Description
The webinar will focus on the following:

How to engage employees in your Lean / C.I. Program
The difference between getting the best rather than the most from your employees
The link between Employee Engagement and Continuous Improvement
The role of Leadership in driving sustainable improvement.

Noel Hennessy

Noel Hennessey is MD of Practical Lean Solutions. Noel’s first introduction to Lean was in 2003 as Production Manager with Lake Region Medical, New Ross, Ireland.
Noel’s passion for Lean led to promotion to OpEx Director and he later led the site to achieve Shingo Bronze Accreditation.
He attained an MSc in Lean Operations from Cardiff University in 2007 and his Doctorate from Waterford Institute of Technology in 2017.

The focus of Noel’s doctoral thesis explored the relationship between Employee Engagement and Continuous Improvement.

Inclusion in a Hybrid World
2021-12-01 13:00 - 14:00 | Webinar, Webinar
We are delighted to welcome Simon Haigh and Sandra Healy to present this interactive one hour free webinar on:
Inclusion in a Hybrid World

In this interactive program Sandra Healy and Simon Haigh will cover:

Inclusion – building a workplace where people want to work – How can this be achieved?
Hybrid disruption in a VUCA world – challenges, including case studies and research – A discussion of how workplaces are being disrupted and what this means for individuals, management & leadership and organisations.
Inclusion through Inclusive leadership, inclusive leadership mindsets and behaviours in a hybrid world.
Into Action – Action Plan for organisations to create an inclusive working environment in a hybrid world

Simon Haigh
Simon is a recognized global expert on leadership, mindset, brand growth, negotiation, dealmaking, business. He is in demand as a leadership, brand & mindset growth strategist, as a certified leadership coach, consultant, trainer, lecturer (negotiation and deal-making), mentor, author, speaker and media host. He is a tri-qualified (England & Wales, Australia and Ireland) commercial lawyer who, as an entrepreneur, has built and sold out of a number of technology, luxury items and travel companies. He has been a C-suite (NANA, Dell, BHP, Xilinx, Eneabba Gas) executive and sat on boards across different industries, four continents over 28 years.

Sandra Healy
Sandra is CEO and founder of Inclusio. In 2018 she established the DCU Centre of Excellence for Diversity and Inclusion. In 2020, after 4 years in R&D, the team spun-out Inclusio – a first of its kind, science-based, data-led diversity and inclusion platform, designed to measure and enhance company culture. Sandra is an Organisational Psychologist and an NLP Master Practitioner. Over 15 years she has championed and driven diversity and inclusion practice across industry and is considered one of the country’s leading experts. Sandra joined the Expert Advisory Group for Ireland’s Citizens Assembly on Gender Equality in 2020, is a member of the Diversity and Inclusion Leadership Council for An Garda Síochánan. In 2021 Sandra was named Entrepreneur of the Year at the Diversity in Tech Awards. Inclusio was shortlisted for The Knowledge Transfer Ireland Impact Awards in October 2021.Inclusio was a finalist in the European Compliance and Ethics Awards in 2020.
Any queries may be directed to annette@icbe.ie

Developing Effective Sponsors for Six-sigma Projects
2021-11-24 09:00 - 16:00 | Online session
Overview
This is a 2 day programme 24th & 25th November 2021
Non- Members €500 – Members €400
Sponsors play a vital role in a successful six-sigma project implementation. They provide a significant support to project teams by removing various road blocks during the project cycle and ensure that the team is marching successfully towards the goal. Also they act as a bridge between the project team and organization management. Without Sponsors, efforts can become entangled with internal obstacles, become misaligned with core business objectives, lose focus and track of time, and may not yield expected benefits.
This training is designed to enable you to be a successful sponsor and successfully support Six-Sigma DMAIC competence building across your organization and ensure project successfully deliver results.
Cost per person

Who Should Attend?
| Change agent | Project sponsors | Black Belt/ MBB | Business Process Improvement Managers|
Who training delivery method and date:
This is a 2- day training will be delivered online via Microsoft Teams with morning and afternoon sessions – (times TBC)
Upon completion of this training, as a sponsor you will gain in depth knowledge of the following:

The importance of having an active project Sponsor
Sponsor expectation from the project
Understand the roles and responsibilities of the sponsor
Sponsor interaction with project team, process owner and project mentor
How to select the right personnel to lead the project
Project selection criteria
What makes a good project charter
Understand how a DMAIC project runs (steps, tools)
Follow up a DMAIC project by asking the right set of questions at the tollgate reviews
Understand the critical elements for sustaining the project results and momentum

Instructor Profile
Hammad, B.Sc., M.Sc., Ph.D., SSMBB

Hakeem is an internationally recognized thought leader and expert in developing and implementing Operational Excellence programs with undisputed break-through results.

He is the founder of the Xi Horizons Consulting based in Limerick Ireland since 2010.( www.xi-horizons.com)

Experience
Hakeem is a certified Six-Sigma Master Black Belt (Dell & Motorola) with great experience in training and coaching continuous improvement teams and executives over more than 25 countries.
He has more than 20 years of extensive global experience of leading Lean Transformations and Strategic Six Sigma deployment in Manufacturing, IT, Quality, Services, Supply Chains, Engineering, sales.
He Implemented a TRUE lean transformation programs with breakthrough productivity and quality results across Ireland, USA, Costa Rica, Puerto Rico, China, India, Holland and Switzerland….
He also Implement Focused Improvement programs at Nestle in Egypt and Morocco from scratch and now they are reference sites in Nestle

Hakeem led the Business Process Improvement Programs for Dell EMEA and was the first certified MBB for Dell outside USA.
Also He was the Global Director of Operational Excellence for Boston Scientific CRM Division across Ireland, USA and Puerto Rico.

Business sectors
Electronics, Pharmaceuticals, Nutrition Medical devices, Medical Optics, Logistics and Transportation, Food and Beverage Industry.
Qualifications

Certified Six-Sigma Master Black Belt
Certified Kaizen Champion
Certified in Change Management
D. in Complex Systems Modelling
Sc. In Industrial Applied mathematics
SC. In Mathematics and Statistics
Certified Shingo Affiliate

Specialist Areas

Shingo Enterprise Excellence
Genuine Lean Transformation
Lean High Performance QC Labs
Productivity Improvements
Six Sigma Training and Mentoring
Kaizen (Rapid Improvement Events)
Standard Work development and IMPLEMENTATION
Coaching and development for High Performance Teams

Aviation update with Robert Korn, President of Carlyle Aviation
2021-11-23 13:00 - 14:00 | Webinar, Webinar
Aviation Skillnet is delighted to announce Robert Korn (Co founder of Carlyle Aviation Partners) as our next speaker for the Aviation Skillnet series of aviation updates.
Robert Korn will be joining us on the 23rd of November at 1.00pm.

The session will focus on:

What has shifted in the industry?
Innovation and Digitalisation – what are the new needs of industry.
The future and vision for Aviation Leasing

Any queries may be directed to Annette@icbe.ie
Book now and secure your place on this FREE event

Robert Korn is President and Co-Founder of Carlyle Aviation Partners (formerly Apollo Aviation Group). He is based in Miami, FL.
Mr. Korn has more than 24 years of experience in the aviation industry with a background that includes a position at Pegasus Aviation, where he was Vice President of Marketing. Prior to joining Pegasus, he was Director of Sales and Marketing at BF Goodrich (formerly Rohr), responsible for worldwide marketing and sales for its Super 27 Program along with corporate treasury and cash management positions.
Mr. Korn holds an MBA in finance from University of San Diego and a BA in economics from University of California, Los Angeles
This session will be facilitated by Broadcaster and Journalist Anton Savage

Team Lead & Supervisor Skills Programme: Virtual Classroom
2021-11-23 10:00 - 2021-12-01 13:00 | online
Dates: 3 hour sessions X 4 dates (10am – 1pm)Tues & Weds – 23rd & 24th November & Tues & Weds 30th Nov & 1st December – via Zoom webinar
Cost: €250 member / €300 non member (per person) with Skillnet Funding Applied
Aimed at: Team Leaders, Supervisors or those aspiring to develop their personal and team effectiveness in this critical role
Program Objectives
At the end of this program, participants will understand what makes for effective team leadership and be able to communicate more clearly with others. They will know how to motivate people and develop their teams’ performance and will have demonstrated the ability to give constructive feedback and criticism. They will be able to handle conflict with greater confidence and ease. They will leave the program with increased confidence and skills to be successful in their roles.
Program Content

Stepping up to the Role & Getting the Balance Right
Common Traps for Team Leaders
Leader vs. Manager vs. TL / Supervisor
A Time to Manage & a Time to Lead
Understanding Your style

Barriers to Effective Communication
Preferred Sources of Communication
Key interpersonal skills
Body language, listening, questioning
Styles of Communication
Get your message across & Building Your Influence

Characteristics of Effective Teams
Stages of Team Development
Coaching for Performance
Motivating for Performance
Shift handovers & meetings

The Performance Management Cycle in Action
Measuring & Managing
Stepping up to the Responsibility
Effective Feedback
Stages of Acceptance
Quality Performance Conversations
7 Keys to Feedback
Role Play

Response to Conflict – Thomas Kilman
Assertive Techniques & Handling Aggression
Typical Difficult Situations in your Role – Role Plays
Developing Your Conflict Management Style & Preferences

Leading The Toyota Way – Virtual Reality Masterclass The Leadership Network
2021-11-22 08:00 - 17:00
18 – 22 October, 2021 : SOLD OUT

22 – 26 November 2021 : 4 Places Remaining

31 January – 4 February 2022 : 4 Places Remaining

Members £4396 / €5111
Non-Members £5495 / €6389
As businesses globally are firefighting in these times of crisis, one thing has become clear: having strong Lean leadership principles in place can ensure a company thrives regardless of the challenges ahead. With increased volatility forecasted for years to come, having stable Lean foundations is now more important than ever.
Discover how Toyota Manufacturing UK (TMUK) develops leaders to lead with the Toyota Way DNA and accomplish seemingly impossible challenges. At the centre is Kaizen, practiced at all levels from executives to managers, engineers to shop floor team members.
This highly practical Masterclass will equip you with the frameworks and methods needed to thrive in today’s uncertain world. During the Masterclass, you can interact daily with TMUK management and join an immersive virtual tour inside the TMUK’s vehicle manufacturing plant. You will learn how to develop Lean leaders and problem solvers to achieve your business goals, all through a one-of-a-kind virtual reality experience.

How to use lean leadership to get results, perform better, drive improvements.
Use the world-class tools that the highest performing companies are using to rebound.
Advance your Lean Leadership to drive performance, achieve world-class results and drive your company to new heights of success.

Immerse yourself into the TMUK plant with a 360° Virtual Reality tour where you will be guided by Toyota’s Senior Management Team and see The Toyota Way in action.
Benchmark your roadmap and grow with Lean even when facing obstacles.
Drive performance, hit your targets and continuously improve, The Toyota Way.

This Masterclass is created for senior-level managers, directors and VPs with responsibility for executing and taking Lean programmes to the next level within their business.
Get a VR headset delivered directly to your door, set it up in 5 minutes and be instantly transported to the venue along with 15 other executives. No travel, no extra costs, no fuss.
Learn, network and collaborate with experts and peers like never before. Discuss real-time challenges and engage in hands-on breakout sessions. No more Video calls.
Speak directly to authentic, passionate and detailed Experts who aren’t going to leave you with blue-sky thinking, but practical, data-led roadmaps ready for immediate implementation.
Click Here for further information and detailed programme schedule

Sustainability at ICBE
2021-11-08 08:00 - 17:00
The ICBE team is looking at ways for ICBE to become more sustainable and climate ready.
The first step was for staff to attend a 90-minute programme on changes & procedures that can be implemented within the office environment where we can play our part in the overall collective response to climate action.
Ireland has committed to reduce carbon emissions by 50% by 2030.
This can only be done by reducing the demands on our energy and natural resources.
Sustainability has also been described as “meeting the needs of the present generation without compromising the ability of future generations to meet their needs” (Brundtland, 1987).

Climate change is caused by the release of greenhouse gases (CO2 accounts for the largest amount) from human activities such as energy generation, transportation, and agriculture resulting in a build-up of heat trapping gas in the earths’ atmosphere.
The current global energy crisis has led to important global energy policy such as the 1997 Kyoto Protocol (191 countries have provided their signatures for the Kyoto Protocol which pledges their commitment to reaching national targets for reduction of greenhouse emissions) and subsequent energy and climate conventions to target and address the energy crisis.
In 2015, the 21st International Environment agreement on climate change took place in Paris (referred as COP21). Seen as an historic event; 195 nations agreed to combat change and carry out actions and investments towards a low carbon and more sustainable future.
COP26, the 26th United Nations Climate Change conference, is being held in Glasgow between 31 October and 12 November 2021.

Workplace Tips

Does your company have an Energy Policy?

· Does your company have an ‘Energy Team’?

Waste Hierarchy
Framework

1. Prevention – Evaluate the functionality of an employee device before approving an upgrade
2. Minimisation – Locate printers in convenient locations that can be shared between departments
3. Reuse – Donate old laptop and devices to charities or local schools
4. Recycle – IT waste is separated from other waste and taken to a local collection point
5. Recovery – Scrap obsolete IT equipment for spare parts
6. Disposal – Throw out obsolete IT equipment

Energy
· Turn off lights
· Do not leave lights on overnight
· Use energy saving bulbs

Heating
· Switch off heating in areas of no use
· Ensure heating not obstructed
· Set thermostat as low as is comfortable
· Ensure windows closed when air conditioning on
· Turn heating off when not in use

Transport
Working from home 1 day a week will reduce CO2 emissions by 5%

Waste management and environmental performance

Ask suppliers to minimise packaging
Ensure any packaging used is recyclable/re-useable
Compact cardboard and plastics
Buy items in bulk to reduce packaging need

· Encourage double-sided printing and photocopying

Recycle printer and toner cartridges
Avoid unnecessary printing
Reduce paper towel usage
Avoid use of plastic bottles and take-away cups

Water
· Turn off tap while washing hands
Global water demand is due to outstrip demand by 2030

Leading the Factory of the Future – Virtual Reality Masterclass Resilient, Digitalised and Flexible Operations: Within and Beyond the Factory Walls
2021-11-08 08:00 - 17:00
8 – 12 November 2021 : 2 Places Remaining
17 – 21 January 2022 : 5 Places Remaining
28 February – 4 March 2022 : 7 Places Remaining
28 March – 1 April 2022 : 10 Places Remaining

Costs :
Members £4396 / €5111
Non-Members £5495 / €6389
Digitalisation has been shaping the way factories produce, distribute and service physical products of any scale and scope for a while. Today, the critical move for manufacturers is not only to deploy ground-breaking technologies on the factory floor, but to develop a strategic platform of integrated solutions to deliver resilience, quality, and efficiency throughout the entire value chain – and to master the culture shift of implementing this platform.
In this highly practical Masterclass, you will learn how to build strategic Industry 4.0 capabilities, benchmark your factory of the future, and develop a roadmap for driving the change.
Understand the power of digital technologies and new layers of data to support workforce engagement, training and safety.
Learn how to profit by deploying connected solutions and leveraging AI, VR, IIoT.
Examine in-depth cross-industry applications of Industry 4.0 solutions.
Determine the right approach to lead change, transform the culture, and establish high-quality processes.
Increase your manufacturing flexibility and resilience using strategic capability frameworks.
Create an immediately transferable roadmap for your company to drive growth with Industry 4.0 opportunities.
Network with like-minded peers to benchmark your strategies and experiences.
This Masterclass has been created for senior-level managers, directors and VPs within any sector involved in manufacturing and operational excellence, supply chain, logistics and continuous improvement to help them achieve a competitive advantage in their operations.
Get a VR headset delivered directly to your door, set it up in 5 minutes and be instantly ransported to the venue along with 15 other executives. No travel, no extra costs, no fuss.
Learn, network and collaborate with experts and peers like never before. Discuss real-time challenges and engage in hands-on breakout sessions. No more Video calls.
Speak directly to authentic, passionate and detailed Experts who aren’t going to leave you with blue-sky thinking, but practical, data-led roadmaps ready for immediate implementation.
Click Here for further information and detailed programme schedule

The Resilient Mind at Work - 2 x half days
2021-11-04 09:30 - 13:00 | online
The Resilient Mind at Work
Dates: November 4th and 11th,
Time: 9.30 to 1pm
Cost: €95 pp
Introduction
As a busy person you understand the demands of the real world. The increasing demands placed on us personally and professionally affect our health and our business. What makes some people focus and perform better under pressure while others struggle? The answer is Resilience. This does not mean being hard. Resilience is a measure of your subconscious flexibility and also what practical and psychological coping mechanisms you have access to.
This unique practical training experience will transfer that knowledge to you so you can perform to your full ability each day equipped with the tools and techniques to reduce stress.

Training Aims:
The aim of the training is to enable you to understand stress and how you personally react to it. The primary aim of the course is to put you in control of your stress response.
In order to be able to control your personal reaction you must first be mindful of it and then be able to “feel” that you can control it.
Programme Content and Learning Outcomes:

What stress actually isHow the mind and body reacts to stressHow your mind worksThe affects stress has on the bodyThe flight of flight reactionCommon coping mechanisms
The general adaption syndromeHow pressure turns to stressHow stress reduces performanceThe main areas of stress managementComplete a personal stress audit, swot analysis and stress diary
How to cope with work overloadTime management tipsHow to work with powerful peopleHow to deliver bad newsCo-worker and team stressPerformance stressEnvironmental stress
Awareness and positive thinkingThe power of thoughtEmotions and what they meanHow to manage emotionsChemical stress

What Participants Say:
“I found the course fantastic. Great balance between practical and real life examples. Instructor is excellent and very knowledgable. Would highly recommend this course to any person in any organisation”.
Gillian Power, Human Resource Manager, Lufthansa

Dr Aisling O’Neill , Waterford Institute of Technology
“A very worthwhile day offering great insight into the conscious and subconscious mind with practical tips & solutions that can be incorporated for positive change in both my personal and professional life. Thank you

“One of the best courses I have been on” Sean Duggan , EHS Sanofi

Transforming Ireland’s Global Ambition
2021-11-03 09:00 - 12:00 | online
ICBE Presents
Transforming Ireland’s Global Ambition
Building on our Leadership Capabilities: Taking Ownership of our Future

A generation ago, a business leaders’ job was to keep their head down and focus on the business. In today’s world, business leaders need a different mindset and strategic toolkit to be successful and enduringly sustainable.

This virtual dialogue invites leaders and managers perspectives on how to collaborate and adapt to changing corporate dynamics, shifts in expectations and the VUCA world (velocity, uncertainty, complexity and ambiguity), which is opening Ireland to new opportunities to lead from the front, not just at a national site level, but to develop greater influence and scope within their wider Corporate business as the global context pivots and adjusts to new times and demands.

Now is the time to become effective and strategic role models and change leaders, bringing new value to help organisations anticipate continued seismic change.

Participants are invited to join our speakers in a candid sharing of their personal experiences of challenges and opportunities that presented themselves, how they stepped up to lead innovation from new places and grow their scope within the wider corporate organisation.

The speakers will also share their growth journey in developing themselves as leaders, how cross functional and cross-organisation learning groups can accelerate success, and what they learnt about engaging and influencing change, at a corporate and global level.

A case study on an ongoing transformation programme in Boston Scientific, an ICBE Member company, will be presented to further illustrate how an Irish site is adapting and transforming it’s product development model.
Facilitated by Anton Savage, this promises to be a practical, informative, insightful and challenging ICBE seminar.

Time
Insight Sessions
Speaker

09.00
Welcome
Linda Barron
CEO
ICBE

09.05
Creating a Sustainable Future through Global Ambition
Introduction by ICBE on building on Ireland’s strengths to develop a new generation of business opportunity and excellence.

09.15
Keynote 1: Contributing to Meaningful Leadership – Shifting the Irish C-Suite from Local to Global Leadership
From Galway to global, Bernard Birkett made the leap from the Irish C-Suite to a global C-Suite of West Pharmaceuticals. Bernard will share insights from his personal journey in developing himself as a global leader and his continuing quest to making a difference in a changing world of multinationals and healthcare leadership, as well as his beliefs around the opportunity for greater eco-system collaboration between Irish organisations at this time.

Bernard Birkett, CFO
West Pharma

09.45

Keynote 2: Transforming Organisations Sustainably

The Productive Zone of Uncertainty – an Integrated Journey Approach to Developing Future Success and Sustainability – Building the Plane as you Fly It
Collaboration, learning and redefining leadership as a strategic framework to build your bridge into the future.

Developing our Future in Shifting Sands
Case Study – Boston Scientific
Boston Scientific Interventional Cardiology – Preparing for a different future of new product development.

Lorna McDowell
CEO
Xenergie

Darragh Colgan VP R&D
Boston Scientific

10.35
Break

10.45
Keynote 3: Proposition Innovation – Reinventing Your Position and Potential
Reputation management is no longer just the domain of those in marketing. Breaking new ground involves redefining who you are and developing your influence and communities, taking ownership of your reputation both with internal and external stakeholders in your ecosystem. Jonathan Simnett has been involved in enterprise technology businesses for over three decades, managing and turning around existing business and helping management and their investors in fast-growth technology segments to grow, manage change, enter markets, transfer technologies, acquire, merge and sell. He has also worked with fast growth and venture-backed companies taking many to trade sale/public offering. In this session he offers his insights on developing new positions, the importance of managing your communication and your proposition.
Jonathan Simnett
Board Advisory in Technology M&A, Management, Marketing & Category Development

11.15
Panel discussion – interactive Q&A
Anton Savage

12.05
Wrap up

12.10
Closing Statement
Kieran Noonan
Chair, ICBE
Shingo Executive Board member

About Xenergie :

We work with organisations to:

Design new organisational models, ways of working and business outcomes that are fit for the emerging environment.
Create cultures, teams and leaders with the capabilities to thrive.
Develop leaders’ capabilities in systemic organisational transformation and management.
Coach leaders and team members to evolve and find their place in the new world.

Xenergie and the Boston Scientific Team recently won the following recognition for the ongoing transformation programme :

Kata Card Sort Workshop
2021-11-02 15:00 - 17:00 | online
ICBE Member €75
Non Member €100

A 2 hour Kata training exercise – where you get to experience and learn the steps of the Improvement Kata. Experience the Improvement Kata Live. Led by two highly experienced Kata Practitioners, Gemma Jones of Spark Improvement & Julie Simmons of C squared V.
Click on link
https://www.youtube.com/watch?v=-n8kAKBnObg
Toyota Kata is a unique coaching model for developing Scientific Thinking, a process that helps us advance through unchartered territories and change to a culture of daily continuous improvement. Kata was presented to us by the researcher Mike Rother in 2009 when he spend several hours visiting and studying Toyota from 2004-2009 to answer the following questions:

What unseen managerial routines and thinking lie behind Toyota’s success with continuous improvement and adaption?
How can other companies develop similar routines and thinking in their organisations?

Kata hugely compliments an organisation that is new in its Lean journey or well advanced.

In this event you will be provided with an introduction to the Improvement Kata, using a simple exercise to demonstrate the 4 steps.

Step 1: Understand the Direction or Challenge
Step 2: Grasp the Current Condition
Step 3: Establish the next Target Condition
Step 4: Experiment Toward the Target Condition

You will need:
A standard 52-card pack of playing cards (French-suited in the English pattern – Hearts, Diamonds, Clubs and Spades, Ace to King)
A stopwatch or stopwatch app.
A clear work space of at least 2ft deep by 3ft wide

Leading Intelligent Lean – Virtual Reality Masterclass The Leadership Network
2021-11-01 08:00 - 17:00
1 – 5 November 2021 : 3 Places Remaining
24 – 28 January 2022 : 3 Places Remaining
7 – 11 April 2022 : 8 Places Remaining

Members £4396 / €5111
Non-Members £5495 / €6389
Given the increased complexity of operations, many companies have found that Lean Management by itself is not sufficient to address operational challenges. As a result, Industry 4.0 has emerged as an alternative for dealing with complexity and improving productivity. However, many leaders have discovered that applying Lean Principles and Industry 4.0 independently or sequentially yields disappointing results.
By comparison, manufacturers that successfully deploy Lean Principles in an integrated framework with Industry 4.0 can achieve a productivity increase of up to 20%.
Join industry expert Torbjørn Netland who can help you harness the power of Intelligent Lean by deploying the digital tools and lean thinking to future-proof your operations. Using best practice examples from companies such as Bosch, Toyota, ABB and Coca-Cola, this Masterclass will help you identify how to successfully achieve the next level of Enterprise Excellence.

Purpose – Increase the value delivered to your customers with Intelligent Lean and build a purpose-driven organisation.
Process – Identify opportunities to future-proof your operations by improving processes and company performance with value-stream design.
People – Use lean leadership to motivate the workforce to integrate Lean Principles and Industry 4.0 and achieve the next level of Enterprise Excellence.
Technology – Understand how technologies such as IoT and Advanced Analytics aligned with your Lean strategy can supercharge your organisation.

Get ahead of the productivity curve with Intelligent Lean.
Use digital technologies to boost your Lean framework.
Leverage Digitalisation for Continuous Improvement.
Learn, understand and develop a world-class Intelligent Lean Strategy for your company.

This Masterclass has been created for VP’s and Directors and Senior Managers responsible for improving manufacturing and operational efforts in their organisations. Its learnings can be applied across any industry.

Get a VR headset delivered directly to your door, set it up in 5 minutes and be instantly ransported to the venue along with 15 other executives. No travel, no extra costs, no fuss.
Learn, network and collaborate with experts and peers like never before. Discuss real-time challenges and engage in hands-on breakout sessions. No more Video calls.
Speak directly to authentic, passionate and detailed Experts who aren’t going to leave you with blue-sky thinking, but practical, data-led roadmaps ready for immediate implementation.
Click Here for further information and detailed programme schedule

Benchmarking visit to Amgen
2021-10-27 09:00 - 23:00 | online
Virtual Benchmarking Visit to
Amgen Ireland

Lessons from Executing Strategy Date | 27th October
Time | 9.00 to 11.00 am
Agenda
Context and what we set out to achieve | Karen Breen
Approach and benefits | Paul Docherty
Lessons and opportunities to improve | Deirdre Cooney
Free to ICBE members and €100 to non-members

Once you are registered, we will forward the Zoom link the day before the visit (26th October)

Mental Health Awareness for Staff - Free Webinar
2021-10-14 10:00 - 11:00 | Webinar, Webinar
Thursday, 14th October (10-11am)
Free Mental Health Awareness workshop for Staff
Mental Health Awareness Session for Staff
is a 1 hour programme that is designed to enhance employees’ understanding of mental health and mental health problems that may arise in the workplace. The programme provides staff with an understanding of mental health and its prevalence in Ireland, awareness in recognising the signs and symptoms of common mental health problems, how stigma affects help-seeking and how to engage in a conversation with the person they are concerned about.
The session is delivered through Zoom webinar and Q&A.
Learning Outcomes
At the end of the session, participants will:

Have a better understanding of mental health in the workplace
Recognise the barriers to help-seeking
Recognise common mental health triggers in the workplace / home working
Be able to recognise the signs, symptoms and risk factors associated with mental health problems
Understand how best to engage in a conversation around mental health
Be able to identify internal and external supports

Facilitated by Mental Health First Aid Ireland www.mhfaireland.ie

Basic DMAIC for Structured Process Improvement
2021-10-14 09:00 - 16:00 | Online session
Non- Members €250 – Members €200
Also, the goal of the Basic DMAIC training is to give participants the necessary tools required in order to become a valuable player within large scope Green or Black belt projects.
Employees who want to become efficient and effective in solving daily problems. And continuously add value to their workplace and also helps their organization to advance to the ideal future state.

DMAIC methodology as key enabler for structured process improvement
Objectives of each of the DMAIC phases
The essential tools for each of the DMAIC phases
Where basic DMAIC can be applied and when?
WASTE vs. Value add activities
The 8-Types of WASTE and the benefit of thinking in a process-focused way
Team skills and the components of an effective team for process Improvement projects

Hakeem is an internationally recognized thought leader and expert in developing and implementing Operational Excellence programs with undisputed break-through results.

He is the founder of the Xi Horizons Consulting based in Limerick Ireland since 2010.( www.xi-horizons.com)

Hakeem is a certified Six-Sigma Master Black Belt (Dell & Motorola) with great experience in training and coaching continuous improvement teams and executives over more than 25 countries.
He has more than 20 years of extensive global experience of leading Lean Transformations and Strategic Six Sigma deployment in Manufacturing, IT, Quality, Services, Supply Chains, Engineering, sales.
He Implemented a TRUE lean transformation programs with breakthrough productivity and quality results across Ireland, USA, Costa Rica, Puerto Rico, China, India, Holland and Switzerland….
He also Implement Focused Improvement programs at Nestle in Egypt and Morocco from scratch and now they are reference sites in Nestle
Hakeem led the Business Process Improvement Programs for Dell EMEA and was the first certified MBB for Dell outside USA.
Also He was the Global Director of Operational Excellence for Boston Scientific CRM Division across Ireland, USA and Puerto Rico.

Electronics, Pharmaceuticals, Nutrition Medical devices, Medical Optics, Logistics and Transportation, Food and Beverage Industry.

Certified Six-Sigma Master Black Belt
Certified Kaizen Champion
Certified in Change Management
D. in Complex Systems Modelling
Sc. In Industrial Applied mathematics
SC. In Mathematics and Statistics
Certified Shingo Affiliate

Shingo Enterprise Excellence
Genuine Lean Transformation
Lean High Performance QC Labs
Productivity Improvements
Six Sigma Training and Mentoring
Kaizen (Rapid Improvement Events)
Standard Work development and IMPLEMENTATION
Coaching and development for High Performance Teams

Hybrid Work and Managing Remotely
2021-10-13 09:00 - 10:00 | online
Hybrid Working and Managing Remotely – Knowledge Session
Wednesday 13th October, 9 – 10am ( 45 minute session plus Q &A)
Simon Haigh renowned business, leadership, brand and personal growth strategist will present this free session on how to establish and maintain cohesive work environments as we confront the challenges of a blended return to the workplace.
Session Overview:

Influencing in hybrid teams
Optimising Growth in VUCA times
Ensuring sustainably aligned hybrid teams
Balancing competing demands of present and future
Keeping your staff motivated and aligned
Cohesive and inclusive success factors

Simon Haigh is a 5-star author, former corporate lawyer & multinational CEO, successful entrepreneur, he has sat on 5 boards as non-executive director and has been featured on the BBC. He is a recognized global expert on business, leadership, mindset and brand growth. Simon helps organisations and leaders unlock, build and sustain business, leadership, brand and mindset growth through his coaching, consulting, training, publications, speaking and e-learning programs. Simon’s clients include high performing leaders, companies, business schools such as Trinity College- Ireland, Smurfit, UCD, -Ireland, Southampton- UK, professional organizations & Government bodies globally. He has also been featured on the BBC, Australia’s ABC television and numerous radio and podcast channels, including with his own radio show on UK’s first wellbeing channel, Serenity Radio. Simon’s work and two of his three Amazon 5 Star books – How to be a Better Dealcloser and Dealmaking for Corporate Growth are endorsed by Marshall Goldsmith and he is an associate member of the Marshall Goldsmith Stakeholder Centered Coaching Organisation.

Project Management Essentials Virtual Programme - 4 x half days
2021-10-11 08:30 - 12:30 | online
Project Management Essentials Virtual Programme – 4 x half days
Funded Cost: €295 pp
Dates: October 11th, 12th, 18th and 19th

Course Overview
Enter the world of project management by acquiring the core skills of the role. Become confident in managing a complex project by learning how to integrate its conflicting facets into a manageable entity.
This course provides you with a foundation in professional project management principles. Based on the Project Management Institute’s Guide to the Project Management Body of Knowledge, you will be taken through the entire project lifecycle and will be introduced to the knowledge areas needed to manage any project effectively. Using a case study, you will complete the necessary steps to comprehensively plan a project scope and schedule. You will learn how to identify and manage risks and how to manage stakeholder expectations via communication. On completion, you will be familiar with key project management terminology and have the tools and techniques required to start managing your own projects.
Who is this course suitable for?
Individuals who need to strengthen their project management skills. It is especially suitable for people new to Project Management or project Team Members who need to interact more efficiently with the Project Manager and Project Stakeholders.
Course Content:

Introduction to Project Management fundamentals
Project Initiation
Project Charter
Identifying stakeholders and their needs
Project Planning
Scope Statement
Work Breakdown Structure
Estimation of Resources and Durations
Developing timelines and schedules
Plan Communications
Risk Management
Project Execution
Project Monitor & Control
Change Control
Status Reporting
Project Closing
Review

Contact maeve@icbe.ie for more details or to make a booking

Decoding Digital Transformation | Lessons for Industry
2021-10-06 10:00 - 12:00 | online
In response to our recent member survey on digital transformation, ICBE will host a members-only Digital Transformation webinar. The focus of this knowledge session will be on getting off to a successful start and avoiding early pitfalls. The event will be moderated by Mary-Anne Fleming, President Penn Engineering, and co-presented by Barry Curry and Derval Kennedy, both industry experts in digital transformation program design and implementation.

Mental Health Awareness for Managers --- 90 minute Workshop
2021-10-06 10:00 - 11:30 | Webinar, Webinar
Weds, 6th Oct (10:00-11:30am)Mental Health Awareness for Managers workshopPlaces are limited€75 Members: €125 Non Members (per person)
Contact alison@icbe.ie to book your place
Mental Health Awareness Training for Managersis a 1.5 hour training programme designed to enhance managers’ understanding of mental health and mental health problems that may arise in the workplace. The programme gives managers the skills to recognise the signs and symptoms of common mental health problems and how to appropriately engage in a conversation with the person they are concerned about. It also provides an opportunity for managers to identify the resources and supports that can assist someone who is struggling with their mental health.
The course format caters for all learning styles with opportunities to participate, discuss scenarios and develop skills. Our instructors provide a comfortable learning environment and are trained to support your participation and learning.
Learning OutcomesAt the end of the session, participants will:

Have a better understanding of mentally healthy workplaces
Have gained an understanding of the risk factors associated with mental illness
Understand how mental health affects work performance
Recognise the barriers to help-seeking
Recognise common mental health triggers in the workplace / home working
Understand the spectrum of interventions for recovery from mental illnesses
Be able to recognise the signs, symptoms and risk factors associated with mental health problems
Know how best to approach someone who may be experiencing a mental health problem
Be able to identify internal and external supports
Have received an overview of Mental Health First Aid

The 7 Habits of Highly Effective People
2021-10-04 14:00 - 16:00 | online
Franklin Covey’sThe 7 Habits of Highly Effective People
Build Leaders at Every Level of your Organisation
6 X 2 hour sessions (2 – 4pm) / Mon & Tues X 3 weeks

4th Oct, 5th Oct
11th Oct, 12th Oct
18th Oct, 19th Oct

Cost: €250 member; €450 non member (per person) with over 50% Skillnet funding appliedwhich includes individual participant’s kit– Participant Guidebook – Practice Cards – Skill Cards – Big Rocks tool – 7 X 7 Contract –4 Places Available – Contact alison@icbe.ie to reserve your place
Renowned as the world’s premier personal leadership development solution, the new 7 Habits of Highly Effective People Signature Edition 4.0 aligns timeless principles of effectiveness with modern technology and practices. Click The 7 Habits of Highly Effective People – Signature Edition 4.0 copy (002) to view brochure.
No matter how competent a person is, he or she will not have sustained and lasting success unless they are able to effectively lead themselves, influence, engage and collaborate with others, and continually improve and renew their capabilities. These elements are at the heart of personal,team, and organizational effectiveness.
The 7 Habits of Highly Effective People® Signature Edition 4.0 develops leadership effectiveness at three levels:
1. INDIVIDUAL• Develop increased maturity, greater productivity, and the ability to manage one’s self.• Execute critical priorities with laser-like focus and careful planning. 2. TEAM• Increase team engagement, morale, and collaboration.• Improve communication skills and strengthen relationships. 3. ORGANIZATIONAL• Create a framework for developing core values and creating a highly effective culture.• Develop current and high-potential leaders who model both character and competence.

Facilitator: Peter Nolan, FranklinCovey Ireland
With 25 years’ experience as a business leader, mentor, coach, consultant and presenter, Peter brings incredible expertise and infectious energy to every interaction, driven by a passion for equal parts personal growth and sustainable bottom line results.
He works with the belief that making a person feel truly seen is the first step towards delivering solutions that make an impact, on both the individual and organisation and he understands the need to uncover the perspectives, possibilities and imperfections in others in order to unlock their inherent, unique potential.
Peter is experienced in the complexities of today’s competitive business environment, and uses a pragmatic approach to challenge clients about what they truly want to achieve.
In addition to his work with FranklinCovey, Peter finds fulfilment in his work as a volunteer with the GAA where he designs and delivers workshops as a Leadership Associate and currently advises a senior inter county football team as a Performance Coach and Culture Champion.

ICBE and Harvard Business Review Press - Autumn Series with Global Business Authors
2021-10-01 13:00 - 14:00 | Webinar, Webinar
ICBE and Harvard Business Review Press – Autumn Series of Global Business Authors
The Irish Centre for Business Excellence is delighted to resume our Autumn series of world-renowned business authors in association with Harvard Business Review Press. This new series will bring you global expertise and insights on the future of work and harnessing new ideas to create your company’s future.
Member rate: €125 (non-member €155) per session. Book 2 sessions for €210 , (non-member rate €295).
Cost includes a copy of the author’s book.

Ravin Jesuthasan
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work.
Wednesday, October 20th 1.00 pm – 2.00pm
Ravin Jesuthasan is the global leader of Mercer’s Transformation Services business. He is a recognised global thought leader, futurist and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence and the transformation of work. Ravin has led numerous research projects for the World Economic Forum including many of its ground-breaking studies on the transformation of work and the global workforce and is a member of the forum’s Steering Committee on Work and Employment. In addition to his three books, Ravin has authored over 150 articles including 14 for the Harvard Business Review and the Sloan Management Review. https://www.ravinjesuthasan.com/

Martin Reeves
The Imagination Machine – How to Spark New Ideas and Create Your Company’s Future
Tuesday, 16th November 4.00pm – 5.00pm
Martin Reeves is a Senior Partner and Managing Director at BCG and a globally recognized thought leader in business. He is a coauthor of Your Strategy Needs a Strategy and has also written articles for Harvard Business Review, MIT Sloan Management Review, Strategy Science, Nature, and Science. He is Chairman of the BCG Henderson Institute, BCG’s internal think tank, and has led numerous strategy assignments across industries, including consumer goods, high tech, industrial goods, healthcare, extractive industries, and financial services. His current research themes include strategy and AI, organizational stamina, business ecosystems, and a template for the new learning organization. Reeves holds a triple first-class MA in natural sciences from the University of Cambridge and an MBA from Cranfield School of Management. He also studied Japanese at Osaka University and biophysics at the University of Tokyo. https://www.bcg.com/about/people/experts/martin-reeves

To book your place(s) please email annette@icbe.ie

Lean Service Operations Management
2021-10-01 00:00 - 23:59
Lean Service Operations Management
Module 2 (Level 7, 5 ECTS, 6 x 4 hours)
Developing, Coordinating and Maximising inService Organisations
Inter-Team Dynamics for High Performance
Course Overview
This course offers a unique opportunity to develop the skills, expertise and commercial awareness in Team Leaders and Managers that’s required to optimise the performance of Service & Knowledge-Work Organisations (hereafter referred to as services).It builds on the traditional approach to managing organisations and introduces students to the tools, methods and insights required to understand the different challenges that services present and how to overcome them.
Traditional organisations are complicated while services are complex, a difference that’s profound in its implications and not always understood by those trying to manage them.
“Operations” too is a term often misunderstood but simply means to steer, influence, shape, organise, empower and enable a team, department, function or organisation so as to achieve their goals and objectives.
Every manager needs to understand the science, principles and methods of operations management if they want to optimally manage and align their resources in an effective and efficient manner.
Click the link for full information

ICBE Advanced Productivity Skillnet Lunchtime Bites Webinar "Lean Service Operations Management"
2021-09-29 13:00 - 13:30 | Webinar, Webinar
Presented by Alex McDonnell
Expertivity
(20mins panel discussion with 10min Q&A)
Places are limited and booking is essential.
ICBE Advanced Productivity Skillnet brings you this practical webinar on Lean in Service Operations
Service Operations Management is the science and discipline of empowering teams and managers with the new information and insights required to cocreate higher organisation-wide performance in modern service, knowledge-work organisations or business support functions.
Traditional non-service sector organisations are mostly complicated, and most management tools and methods were designed to solve their complicated problems. Service and Knowledge-Work organisations however are mostly complex, a difference that’s profound in its implications for the skills, tools and methods required to dramatically improve their performance. Team leaders and managers of business support functions, service and knowledge-work organisations who have developed these new skills, methods and tools have seen their CX soar while doubling or even trebling their productivity in less than 6 months.

Lean Service Operations Management…… the new science and disciplines necessary for managing complex organisations in a volatile world.
Complicated – Complex… what’s the difference and why does in matter.
Beyond managing to cohering … why it matters to the modern knowledge workforce.
Why Service Operations Management is a key foundational requirement for sustaining Lean

Alex McDonnell – Expertivity : Alex is one of Europe’s leading experts in helping service and knowledge work organisations build Enterprise/Operational Excellence (including Lean and Six Sigma) as a core competence throughout organisations.
He is an exceptionally experienced management practitioner and holds a BA in Management, an MBA, an MSc in Lean Management Systems, a diploma in Systems Thinking from MIT and is a certified Lean Six Sigma Master Black belt (LSS MBB).
Expertivity Technologies, who have been helping service and knowledge work organisations to dramatically improve their performance for nearly 20 years and the Technological University Dublin, have come together to develop and deliver a level 7 programme designed to develop these new skills, methods and tools in Service and Knowledge-Work organisations. This programme is designed to dramatically improve the performance of both public and private sector organisations which together account for over 80% of modern economies.
Modules 1 & 2 of this hands-on, practitioner-led programme build the foundational skills, methods, and tools for managing in a complex organisation. With these foundations in place, the more advanced management practices of Lean Management, delivered in module 3, are easier to deploy and more likely to embed and sustain over time.

Module 1 – Developing The High Performing Team Leader
Module 2 – Interteam Dynamics and Optimising Team Performance
Module 3 – Understanding and Applying Tools for Continuous Improvement

Team Lead & Supervisor Skills Program: Virtual Classroom
2021-09-28 10:00 - 13:00 | online
Dates: 3 hour sessions X 4 dates (10am – 1pm)Tues & Weds – 28th & 29th September & Thurs & Fri – 7th & 8th October- via Zoom webinar
Cost: €150 member / €250 non member (per person) with Skillnet Funding Applied
Aimed at: Team Leaders, Supervisors or those aspiring to develop their personal and team effectiveness in this critical role
Program Objectives
At the end of this program, participants will understand what makes for effective team leadership and be able to communicate more clearly with others. They will know how to motivate people and develop their teams’ performance and will have demonstrated the ability to give constructive feedback and criticism. They will be able to handle conflict with greater confidence and ease. They will leave the program with increased confidence and skills to be successful in their roles.
Program Content

Stepping up to the Role & Getting the Balance Right
Common Traps for Team Leaders
Leader vs. Manager vs. TL / Supervisor
A Time to Manage & a Time to Lead
Understanding Your style

Barriers to Effective Communication
Preferred Sources of Communication
Key interpersonal skills
Body language, listening, questioning
Styles of Communication
Get your message across & Building Your Influence

Characteristics of Effective Teams
Stages of Team Development
Coaching for Performance
Motivating for Performance
Shift handovers & meetings

The Performance Management Cycle in Action
Measuring & Managing
Stepping up to the Responsibility
Effective Feedback
Stages of Acceptance
Quality Performance Conversations
7 Keys to Feedback
Role Play

Response to Conflict – Thomas Kilman
Assertive Techniques & Handling Aggression
Typical Difficult Situations in your Role – Role Plays
Developing Your Conflict Management Style & Preferences

Masters in Engineering Practice - University of Limerick
2021-09-27 09:30 - 17:00
Engineering Practice – MSc
COURSE PROFILE
Award: Master of Science in Engineering Qualification:
NFQ Level 9,Major Award, 36 credits
Delivery: Part-time, Online, Blended Learning
Duration: 1 Year Start Dates: September
Faculty: Science and Engineering
Cost:
For details on Skillnet funding please email maeve@icbe.ie

OVERVIEW
The Masters in Engineering Practice is a new and innovative Masters Programme offered by the School of Engineering.This programme is attractive to our industry learners as it provides a flexible way to combine previous studies – i.e. 2 Professional Diplomas, one of which must have been completed within the Faculty of Science and Engineering – with a thesis, to receive a Masters in Engineering Practice award.

FOR PROFESSIONALS WHO:
Who are looking to progress their career and participate on an academic programme that will enable them to develop their problem-solving skills as well as build on their strengths from previous qualifications.
Want to complete a Masters qualification in Engineering.
HOW IT WORKS:
The programme will run over two academic semesters, part-time, starting with a thesis preparation module.
Learners will develop very quickly an active online learning environment where they are supported by their academic supervisor during the thesis proposal phase right up to the final presentation of their work.
During each stage of the thesis there will be a strong focus on engagement and collaboration with fellow learners.The introduction of an industry thesis champion who acts as a mentor for the learner provides the programme continued support from leading experts in engineering disciplines, ensuring that there continues to be a focus on current practice, and leading-edge research on the programme.

PROFESSIONAL DIPLOMA PATHWAYS:

Aviation
Operations Management
Quality
ICT Management
Innovation

If learners have completed a Professional Diploma in one of the six areas above, the thesis route will continue to focus of interest.

Certificate in Aircraft Records Technician Level 7
2021-09-23 18:00 - 21:00 | online
Certificate in Aircraft Records Technician Level 7
10 weeks, 3 hours per week, Thursdays from 6.00pm to 9.00pn
Commencing: Thursday 23rd September 2021 (Blended/Online)
Cost: €1,125 (25% Aviation Skillnet Funding)

This Level 7 Special Purpose Award programme is aimed at aircraft maintenance personnel and offers them a career path into the Aircraft Leasing Industry as Aircraft Records Technicians.
On successful completion of this course, participants will have a detailed knowledge of the aircraft technical documentation required during an aircraft lease transition process. They will be able to devise a structure, plan and accomplish the Lease Transition checklist ensuring no documentation gaps the aircrafts history.
They will be able to evaluate, report and feedback during the process, working with the Lessor and Lessee to manage expectations and achieve a successful redelivery of all required documentation.
The course is developed by CAE Parc Aviation, is validated by the Department of Mechanical and Automobile Engineering at Limerick Institute of Technology as a Level 7 Special Purpose Award with 10 ECTS. The course is facilitated by Atlantic Air Adventure Aviation Centre

To apply for the programme or for more information go to :
For funding queries only contact maeve@icbe.ie

The Mindful Leader : Create Cultures of Psychological Safety
2021-09-23 10:00 - 11:30 | online
The Mindful Leader
6-month programme starting on September 23rd, 2021
Click link below to view full programme outlineThe Mindful Leader Program – Creating Cultures of Psychological Safety with Timings Member: €2,750 per personNon Member: €3,750 per person
Places are limited to 12

89% improvement in the quality of team collaboration
72% improvement in personal accountability
65% improvement in trust levels among team members

Site Directors and their teams and/or individual senior leaders who wish to unleash the business benefits of creating cultures of Psychological Safety
These Business Benefits include:• Significant increase in the quality and speed of team decision making based on respectful and robust dialogue and debate.• Significant increase in the speed and execution of key business priorities through increased trust levels among all key stakeholders• Supporting directors and senior managers to build empowered organizations through advanced coaching and mentoring skills.• Leveraging true diversity, inclusion and belonging by creating cultures of Psychological Safety• Creating a learning organization where Innovation thrives by replacing judgmental communication with high impact advanced communication skills.• Transforming individual and team conflict into sources of innovation and collaboration. KEY COMPETENCIES DEVELOPED ON THIS PROGRAM INCLUDE• High Performance Coaching• Holding Impactful Courageous Conversations• Transforming Conflict Situations into Collaborative Solutions• How to create a culture of high performance through Psychological Safety• Managing Under Performance• Developing Leadership Presence through Self-Awareness and Self-Regulation• Maximizing Personal Influence through the Power of Active Listening• Building Trust through Embracing Vulnerability• Building Resilience to thrive in environments of constant change.

Program Launch: 90-minute virtual meeting to discuss the details of the program and to address any questions that the participants may have
Initial Tripartite Coaching Session: 90 minutes with each leader to identify their personal leadership stretch. Their manager will be invited to attend the final 30 minutes of this session to align on the participant’s leadership stretch.

Self Awareness Reports on Leadership Styles and Personal Drivers
The Mindful Leader Collaboration Report
Completion of Initial 360 Survey and re-run of Final 360 Survey at end of the program

Workshop 1: Creating Cultures of Psychological Safety through developing the core competencies of Mindful Leadership
1:1 Coaching Session : 90 minutes per participant
Workshop 4: Providing leaders with the opportunity to practice both individual as well as team coaching
1:1 Coaching Session : 90 minutes per participant
Workshop 6: Prepare and plan for Courageous Conversations
1:1 Coaching Session : 90 minutes per participant
Final Tripartite Coaching Session: 90 minutes (mirror image of the initial Tripartite Coaching session) where the participant provides real evidence of where they have closed their leadership gaps
Graduation and Report Out: (3 hours)Each leader will give a brief presentation on their leadership development journey.

ICBE Lunchtime Bite-Sized Webinar: Manage Conflict with Confidence
2021-09-22 13:00 - 13:30 | Webinar, Webinar
Manage Conflict with Confidence: How to Restore Harmony When People Fall Out
Wednesday, September 22nd @ 1pm
30 Minute Free Webinarfollowed by short Q&A Book your place aboveWe will forward the Zoom link to you via e-mail the morning of the 22nd
Conflict is part of everyday life and work. Wherever you have people who depend on each other in some way, there will be differences, disagreements and opposition.
When handled well, conflict can lead to very positive outcomes and healthy new ways of working. When ignored or handled poorly, the effects can be distressing and destructive for the business and everyone involved.
This webinar gives you an insight into the sources and dynamics of conflict and offers suggestions on how to address and handle conflict that arises between individuals or within teams and groups.
Jane is an Organisational Psychologist, Advanced Practitioner Leadership Coach and Management Development Consultant. She specialises in Positive Leadership, Conflict management, Culture, Behaviour at work and Individual and Team Resilience and Effectiveness. She has the practical management experience of 25 years in Sales Management and six years as a self-employed Coach and Consultant, working with a broad range of organisations across the public and Private Sectors.
When working in the Conflict Management space, Jane works with individuals, teams and sometimes entire organisations in conflict. Her work is focused on resolution and reconciliation so that people can rebuild and sustain respectful and constructive working relationships.
In addition to running Leadership Programmes and coaching, she also delivers Management Development programmes for Ibec and tutors with one of Dublin’s training and development institutions, on their Leadership and Executive Coaching Programme. Her academic background is in Psychology – with an MSc in Positive Psychology and a PG Diploma in Constructivist Psychotherapy.

Certificate in Aviation Level 6
2021-09-21 18:00 - 21:00 | online
Certificate in Aviation Level 6
10 weeks, 3 hours per week, Tuesdays from 6.00pm to 9.00pn
Commencing: Tuesday 21st September 2021
Location: On site at Atlantic Air Adventure Aviation Centre, Shannon
Cost: €562 (25% Aviation Skillnet Funding)

The Certificate in Aviation is Level 6 Special Purpose Award and is an exciting opportunity to explore the world of flight and aviation. It introduces learners to some fundamental aspects of aviation and is delivered by industry professionals and instructors. Students may be given the opportunity to visit a live aircraft maintenance facility and experience a simulated flying lesson in a full scale B737 – 800 NG Flight Simulator. This is dependent on social distancing requirements at the time the course takes place.
This course is ideal for those interested in having a foundation knowledge of flight and some of the engineering that makes it possible. Ideal for those considering an aviation career, and also those currently engaged in the industry in non-technical roles, particularly in the aircraft leasing sector.

Basic Aerodynamics
Aircraft Instrumentation
The Jet Engine
Aircraft Composite Technology
Aircraft structures
Aviation Meteorology
Human Factors in Aviation
The Air Traffic Control System
Flight Theory
Flight Control

To apply for the programme or for more information go to :
For funding queries only contact maeve@icbe.ie
