Introducing the ESG e-Learning Platform
2024-01-01 08:00 - 2024-09-30 17:00 (Europe/Dublin)
ESG e-Learning Platform – Inniu
Aviation Skillnet and ALI (Aircraft Leasing Ireland) are delighted to announce a collaboration with industry leading contributors to develop an ESG e-Learning platform for the aircraft leasing and aviation industry in Ireland. ​
Structured in line with the ALI Sustainability Charter, the e-Learning platform will provide Sustainability 101 training with modules covering Climate Action & Net Zero, Technology & Innovation, Waste & Circular Economy, Diversity & Inclusion, Ethical Business Practices, Employee Wellbeing, Community Engagement, Industry Leadership, Standardisation and Accountability & Reporting. Each module will be 5-20 minutes long with a short pulse quiz at the end. ​
The tool will allow each company to track and report on the number of ESG training hours deployed within your organization via the e-Learning platform.

Please find via the links below, the following:

Slide deck from the launch of Inniu on 2 November
Details of how to sign up with Aviation Skillnet to access this programme

About Inniu:
Education and awareness of ESG is a fundamental building block, if we are to overcome the challenges that lie ahead. This programme offers colleagues from across the leasing industry and beyond the opportunity to take that first step, starting today, to raise their own awareness of some of the key issues that will fundamentally define their future company operations, and even their careers. The inniu programme is designed to give everyone – from new graduate recruits to the CEO – a broad understanding of ESG, and the challenges we face in our sector, across all 3 sustainability strands.
Inniu will go live ahead of the Global Aviation Sustainability Day, on November 20, 2023. Companies can register and sign up now with Aviation Skillnet – please contact Kumar@ICBE.ie.
Setup:
We will require the following for setup:

The name and email of the course administrator (usually someone who has access to employee details like a HR/training admin)
Accounts address to share the invoice.

Welcome Email:
The administrator will receive a welcome email to sign in to access the platform. The administrator can then proceed to launch and assign the InniuTraining program. “

Product Knowledge:

We recommend that new administrators watch the following MyKademy instructional videos. ‘How-to’ videos are available in the MyKademy Help Center. ( Click here)

View your courses.
Learner Registration.
Add and import learners to the training.
Generate learner report.

Training
New administrators can register for our Onboarding Training in December and January via the following link : Click here. If you would like to forward questions to our Trainer Sanjeev surrounding the platform, he would be happy to discuss them. @sanjeev.maharjan@olivegroup.io.

Additional notes:
Note that payment must be received before the end of year 2023.
Access to the platform will be granted after Launch date on the 20th of November.

Fees:
Fee has been set at just €950 per subscribing company, allowing unlimited users within each subscribing company.

Support
For general queries regarding setup, invoicing, and payment, please contact Aviation Skillnet at Kumar@ICBE.ie. For technical support, you can reach out to support@mykademy.com. “

Aircraft Lease Transition Project and Data Management (L7, 10 ECTS)
2024-04-03 18:00 - 2024-06-26 21:00
Aircraft Lease Transition Project and Data Management (L7, 10 ECTS)
Start Date: April 3rd, 2024 |10 weeks
Funded Cost: €1,125
Overview
The aim of this course is to familiarise students with Aircraft Lease Transition Project and Data Management and enable them with the knowledge of how to develop a plan which will effectively manage the aircraft technical data during the transition phase. Successful students will be able to examine project details and evaluate information, presenting it for dissemination by technical teams during the process and be able to generate information and propose solutions to manage client obligations and expectations during negotiations.

What are the entry requirements?
A Level 6 qualification in aircraft maintenance, an aviation qualification at Level 6 or above or with extensive experience in the aircraft maintenance industry.
ENGLISH LANGUAGE: Applicants who do not have English as their first language must ensure they satisfy English Language requirements. For entry to undergraduate courses, a minimum score of 5.5 in an IELTS exam is required. For postgraduate courses, a minimum of 6.0 is required. It is the responsibility of the applicant to ensure their English proficiency meets these requirements.

What modules will I study?

Principles of Project Management
Software Platforms 1
Software Platforms 2
Lease Transition Time Management
Aircraft Technical Information Evaluation
Technical Information Presentation
Aircraft Technical Data Analysis
Group Work – Practical
Lease Consultant / Client Communication and Management
Transition Project Case Study

Delivery
10 weeks, 3 hours per week.
6.00pm to 9.00pm
Commencing April 3rd, 2024
What will the time commitment be?
Each 5 credits will normally equate to approximately 100 Total Learning Hours. Total Learning Hours includes the time you spend in class (lectures, tutorials, practical elements) and the time you spend completing work outside of college. The balance between these two varies by discipline, and by level of study.
You should bear in mind that the workload will increase at particular times e.g. when assignments are due.
Assessment
100% Continuous Assessment
Qualification
Certificate in Aircraft Lease Transition Project and Data Management (Special Purpose Award, Level 7, 10 Credits)
For queries relating to the course content
Contact: Jane Magill, Atlantic Air Adventure Park Co LtdTel: 061 363687 / 087 2037487
Book online at the Flexible Learning Website:
https://tus.ie/courses/certificate-aircraft-lease-transition-project-and-data-management/
This programme has secured funding under the Aviation Skillnet. Eligible companies and individuals can secure contribution of 25% towards course fees. You or your employer should contact Maeve O Neill, at maeve@icbe.ie to confirm that you are eligible for support. Subject to terms and conditions.

IMI Essential Skills of Management (Cork)
2024-04-18 09:00 - 17:00 | IMI Cork, 1 Lapps Quay, Cork, Cork, T12 VF82, Ireland
The Essential Skills of Management programme is one of the IMI’s most popular executive development programmes

6 Days: 18th – 19th April , 16th – 17th May and 13th – 14th June, 9.00am – 5.00pm each day
All 6 days in person at IMI training facilities, Lapps Quay, Cork

Cost = €1,500 per personSubstantial Skillnet funding applied
Contact grainne@icbe.ie to book your place
This highly interactive six-day programme is designed to enhance your existing management skills.We will help you develop new competencies within a framework of identified essential skills.
It is comprised of 6 full days divided into 3 modules of 2 consecutive days each:

Excel: Learn a variety of management tools and techniques,
Perform: Discover how to design strategies for increased employee performance and
Deliver: Find out how to foster an environment of creativity and innovation.

WHO IS THE COURSE FOR?This programme is ideal for developing managers who have 6 months or more experience and who would like to enhance their key management skills.
LEARNING OUTCOMES
Module 1• Define the role of the Manager• Apply listening techniques• Diagnose business environment• Develop Stakeholder maps• Apply planning techniques• Set effective goals• Solve problems effectively• Manage through conflict Module 2• Understand influencing styles• Align resources• Delegate tasks effectively• Empower team members• Build trust• Enhance motivation• Develop teams• Manage team dynamics Module 3• Deliver effective feedback• Identify leadership styles• Understand personal behaviour• Diagnose behaviour of others• Apply a PMDS• Coach for performance• Manage performance• Deliver appraisals

Schedule
Module 1 (2 days): Understanding your Role and Context• Remote working and leading• The role of the manager• Listening skills• Your development planning• Management behaviours• Essential steps of planning• Goal and objective setting• Problem solving• Responses to Conflict Module 2 (2 days): Aligning Goals & Resources• Influencing• Delegation• Flexible Management• Introduction to Belbin• Belbin Team roles• Motivation• Building blocks of successful teams• Building trust• Team stages & high performing teams Module 3 (2 days): Building an enabling culture• DiSC Profile – understanding self• DiSC Profile – understanding others• Performance management & effective feedback• Coaching skills for managers• Managing different performance conversations• Pulling it all together

Trainer Profile
Dymphna Ormonde has spent the past 12 years as an executive coach and trainer across both the public and private sectors designing and delivering training and coaching programmes at all levels in organisations including business owners and management teams and has built a reputation for developing and delivering training that engages, challenges and stimulates the thinking of participants to bring about change in behaviours. In addition to coaching and training, Dymphna has lectured on Leadership and Change, Human Resource Development and Communications in Organisations in the J.E. Cairnes School of Business, NUI, Galway and on Front Line Management for the National College of Ireland. Dymphna was awarded a diploma in Life and Business Coaching, accredited by the European Coach Institute.

Benchmarking Visit to Coca-Cola Ballina Beverages
2024-04-18 13:30 - 16:30
Digitisation and Automation for Manufacturing
In collaboration with the North West Lean Forum

Agenda|
Please arrive at 1.15pm for 1.30 prompt start.
Overview – Coca-Cola Ballina Digital Transformation Journey
Tour
Debrief and Q&A
Numbers attending site visits are limited and members are registered on a first come first serve basis.
This event is fully booked

ICBE Knowledge Session: High Performing Teams | The Victory Conditions
2024-04-24 10:00 - 11:00 | online
High Performing Teams | The Victory Conditions
Wednesday, April 24th / Starts at 10am45 mins + 15 mins Q&ATo register, click BOOK A PLACE aboveWe will forward the Zoom link prior to the 24th In this webinar, we will explore the fundamental elements of high-performing teams.
Emphasis will be placed on the pivotal role of psychological safety in empowering team members, underscored by the significance of trust, expectation, and recognition in the context of high-performance.
Attendees will be invited to engage in further discussions on cultivating high-performing teams and fostering a culture of innovation during a Q&A session.

Who should attend? Learning & Development Managers, HR Directors, Leaders of people development looking to enhance team and organisational effectiveness, in organisations of 150+ employees.

Timothy Mulholland – Organisational Development Consultant | OMT GlobalWith over 20 years’ practical management and leadership experience in Ireland and abroad, Tim has held various leadership roles across a wide range of industries – in particular; technology, finance, and professional services. Having managed high-performance teams large, small, local, and global, Tim comes with a demonstrated history of enabling high performance through the delivery of individual, team, and organisational initiatives. Having qualified as an industrial psychologist and psychometric practitioner, Tim extracts both qualitative and quantitative, evidence-based data to help understand, inform, and deliver on all initiatives.

OMT Global
At OMT, we believe when passion and purpose combine, great things can happen.
We are strong believers in lifelong learning and development, staying curious and developing the mindsets, skill sets and toolkits of your people to drive your business forward.
We are dedicated to creating world-class leaders and managers, developing nurturing work cultures, truly aligning strategy and enhancing the overall employee and customer experience.
www.omtglobal.com

ICBE Artificial Intelligence Executive Programme - An Introduction
2024-04-25 15:00 - 15:30
ICBE Artificial Intelligence Executive Programme – An Introduction
April 25th, 3- 3.30pm
With Victor del Rosal, UCD Professional Academy
This free webinar will give participants an introduction to our new ICBE Artificial Intelligence Executive Programme, which begins on May 1st, 2024. For further information on the programme Click on the link
This webinar will include:

Brief introduction on what AI is.
Information on Gen AI and benefits
Overview of the ICBE Artificial Intelligence Executive Programme
Q+A

To register for this free webinar, click BOOK A PLACE above
We will forward the Zoom link prior to the 25th

Victor del Rosal, UCD Professional Academy

AI Educator and Pioneer
Lecturer, Masters in AI for Business, National College of Ireland, Dublin
Founder & Chief Prompt Engineer, Fiveinnolabs, AI innovation consultancy
Book author: “Disruption: Emerging Technologies and the Future of Work”
Head of Business Analysis for High Tech & Telecom at the Tata Consultancy Services Supply Chain Center of Excellence
Director of Strategy and Business Development for Irish cloud services provider CloudStrong

Diversity and Inclusion Demystified - A Common Sense Workshop
2024-05-09 08:00 - 2024-12-20 17:00
Diversity and Inclusion Demystified – A Common Sense Workshop
Dates: Available on request as in-company virtual session
Funded Cost: €1,080 (up to 8 participants)
Duration: 2 hrs

Helping busy leaders deliver on D&I for ESG
This 2 hour session presented by Pippa Halley, founder of Culture Smart, is designed to help busy or overwhelmed leaders and managers clearly understand the steps needed to make progress on D&I, without spending a fortune, or adding complex ‘to dos’ to an already busy workload.
It is suitable for organisations that want to build a meaningful D&I programme (and report on it!) as part of ESG activity.
This workshop will help you assess where you’re at, figure out next steps and make a plan that works for your business and people. Importantly, you’ll gain top tips for communicating your D&I story straight away so your people will start to see and experience D&I as a priority.
Who should attend
Groups of leaders/managers/employees who need to get moving on Diversity and Inclusion planning and delivery. Specifically useful for organisations who want to report on and demonstrate intent and progress around ESG/CSRD reporting.
Learning outcomes

Simple explanation of what you need to do to respond to ESG/CSRD specifically around diversity and inclusive culture.
A clear understanding of what to consider in a D&I plan
The ability to assess where you are and decide on the steps that make sense for your organisation.
Detail about how diversity and inclusive culture is measured, how you can utilise data or insights you might already have – and how you can get the information you need depending on resources, capacity and urgency.
Clarity on different D&I topics so you can make informed decisions about the training or knowledge building you should invest in right now – or in the future.
Tips to effectively elevate your D&I messaging and communications from leadership and at all levels, making it BAU so people see and experience it as a priority.

About Pippa Halley
Pippa Halley is the founder of Culture Smart. She is a workplace culture expert, D&I specialist, and communications leader with 17+ years of experience. Pippa takes a practical approach to working with clients. She helps busy leaders cut through the culture and D&I noise, providing them with clear steps that make sense for each unique situation.
Contact maeve@icbe.ie to request dates

Shingo Workshop – Cultural Enablers
2024-05-14 09:00 - 2024-05-15 17:00 | Ipsen Manufacturing Ireland Ltd, Blanchardstown Industrial Park, Snughborough Road Blanchardstown, Dublin
Registration : Shingo Cultural Enablers @ Ipsen – directly with SA Partners NB please include ICBE initials in your company name field

Shingo Workshop – Cultural Enablers

Date: 14th & 15th May, 2024

Location: Ipsen Manufacturing Ireland Limited
Address : Blanchardstown Industrial Park, Snugborough Rd, Blanchardstown, Dublin

Cost: Non-Member Rate – €1400 / Member Rate – €700
Funding Support is through a new EU Fund from Skillnet Ireland via ICBE Advanced Productivity Skillnet

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained from the DISCOVER EXCELLENCE and SYSTEMS DESIGN* workshops. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension of the Shingo Guiding Principles:

Respect Every Individual
Lead with Humility

Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviours and the systems that drive them by using behavioural benchmarks.

*DISCOVER EXCELLENCE and SYSTEMS DESIGN are prerequisites to this workshop.

About Ipsen Manufacturing

Ipsen has been in Ireland for over 30 years and its Dublin manufacturing facility produces the active ingredients for two of the company’s oncology treatments. Ipsen has been present in Ireland since 1989, pioneering innovation across manufacturing, research and development (R&D) and commercial activities at its site in Blanchardstown, Dublin. Ipsen Ireland employs approximately 190 staff in Ireland including a team of over 20 chemists and analysts in the R&D team who focus on the development of active pharmaceutical ingredients. Since 2005, the R&D team in Dublin has expanded from two people to over 20 today. The group is part of the broader pharmaceutical development group and aiming to realise the company’s ambition of launching one NME (new molecular entity) or meaningful indication per year.

Course Facilitator : SA Partners

At SA Partners Ireland we help businesses in all sectors achieve excellence. We do this by working with organisations and designing transformational change to match their ambitions and surpass their expectations.
We deliver our brand promise of Together, the power to improve by defining what success looks like and then co-creating the appropriate systems, skills and culture to deliver it.
What we do is focus on the needs of the customer, develop organisational purpose, align its processes, engage its people and create sustainable improvement
The Irish business environment is unique and its unique position provides unprecedented opportunities for organisations.
We have significant expertise in helping leaders and organisations unlock potential and deliver improvements. S A Partners – Business Process Improvement

Journey to Enterprise Excellence 7
2024-05-16 08:30 - 14:30 | Analog Devices Building, UL, University of Limerick Main Campus, Limerick, V94 T9PX
Thursday 16th May 20248.30am – 2.30pm
Register to book your place
Eventbrite link Journey to Enterprise Excellence
Link to Agenda

On the 16th May 2024 the 7th Journey to Enterprise Excellence Lean Sigma& Digitalisation Conference Conversation will take place in the University ofLimerick in partnership with the Irish Centre for Business Excellence. Ireland has been very successful at implementing Operational and BusinessExcellence models and methodologies. This year’s event will be a conversationon how this vast experience can be utilised to strengthen our competitiveadvantage in the face of employment, sustainability and technologychallenges. The audience driven panel discussions will feature national and internationalindustry practitioners and subject matter experts. This is your opportunityto ask questions and have them share their advice and guidance for Leanand Six Sigma implementation over the next 20+years. We look forward to you joining us at the University of Limerick, withEurope’s leading Lean research and educational programmes, to developyour organisation’s journey to enterprise excellence

AI and HR – Harnessing AI for Business Transformation | Free 1 Hour Webinar
2024-05-16 13:15 - 14:15
AI and HR – Harnessing AI for Business Transformation – Free 1 Hour Webinar
Thursday 16th May, 1.15 to 2.15pm
To book your place on this free event click here.

We are delighted to welcome Author Mark Kelly to present our lunchtime webinar AI and HR – Harnessing AI for Business Transformation.
Mark is a leading figure in artificial intelligence (AI), celebrated for his TEDx talks and books like “AI Unleashed” and “AI Essentials.” As the founder of AI Ireland and a pioneer in AI staffing, he has shaped AI adoption strategies globally. Drawing on insights from over 500 AI applications and conversations with 600+ AI experts, Mark offers practical solutions for digital transformation across sectors.
His work, recognised in major publications and worldwide, demystifies AI and highlights its potential to transform businesses and customer experiences, marking him as a key innovator and leader in the AI revolution. https://www.linkedin.com/in/markkellyalldus/
To book your place on this free event click here. Please share with relevant colleagues.
This webinar will include:

A comprehensive overview of the current state of the AI market.
Discussion on readily available off-the-shelf AI tools and an independent perspective on their application within HR to enhance performance.
An analysis of the implications of the EU AI Act for HR practices.

Supported by Aviation Skillnet

Equality, Diversity and Inclusion – Half Day Course | Available as in-company programme
2024-05-20 08:00 - 2024-12-31 17:00
Equality, Diversity and Inclusion – Half Day Course
Training Provider: DCM Learning
Dates: On request
Funded Cost with 20% funding applied: €396 for a virtual session (on-site option also available , contact us for details)

Overview
This Half Day course has been designed to help learners reflect on their attitudes and behaviour in a dynamic and thought-provoking way while working in a diverse environment, The aim of the course is to help learners communicate more effectively and break down barriers by having a greater understanding of their differences.
Learners will understand why inclusion is so important and how they can revamp their communication skills through language in order to create an environment where everyone feels included, valued and comfortable. By the end of this session, learners will understand what equality, diversity and inclusion is, and be able to self-assess their own hidden biases and prejudices.

By the end of the course each learner will be able to:

Understand what equality and diversity is
Know what is respectful and disrespectful behaviour
Understand what unconscious bias is and how it operates in both individuals and organisations
Understand gender stereotyping, perceptions, assumptions, attitudes and prejudices and how these can operate outside of our conscious awareness

TOPICS COVERED

Equality cornerstones – knowledge; acceptance; understanding; behaviour;
Using appropriate language – a shared language
Encouraging and embracing diversity & inclusion
Identifying and understanding the differences in culture

About the training provider:
For over a decade, DCM Learning has been improving individual and business performance in Ireland and the UK. At their core, they believe people learn best by doing. They design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. DCM have a strong culture of working in long-term relationships with their clients. They strongly believe that their client relationships are partnerships and that is the best way for their clients to get the best results. https://dcmlearning.ie/
For more information on this courses , and other Equality, Diversity and Inclusion funded Training, or to request dates please email maeve@icbe.ie

An Introduction to Microsoft Copilot and PowerPoint
2024-05-21 12:00 - 12:30
Microsoft 365 Copilot AI is transforming the way we work and the way PowerPoint presentations can be made, delivered and work with other Microsoft 365 applications. This AI-powered assistant seamlessly integrates with Microsoft 365, offering a suite of features designed to streamline the creation process, boost productivity, and elevate the overall impact of your slides.

Who’s the training for – This is for people who are assessing Copilot’s capabilities with a view to implementing, and those who have Copilot and are unsure of how to start using it.

Why should you do it – Copilot with PowerPoint is a great introduction to Microsoft’s AI software. Learn about the different Copilot licensing options. Learn how to increase productivity and create PowerPoint presentations quickly.

Learning outcomes – be confident using Copilot and understand its capabilities and limitations.

Understand the different licences for Copilot
Getting started with Copilot in PowerPoint
Basic Copilot prompts in PowerPoint

Trainer: FIONA WALSH – Empower Presentations
PowerPoint Trainer | Microsoft Master Trainer | Presentation Guild Board Member | All Ireland Business All-Star Accredited
Fiona, a certified Microsoft PowerPoint trainer, is on a mission to banish Death by PowerPoint.
With 25 years in corporate, she has seen her fair share of bad slides. As an IT Manager/Trainer, she became the primary go-to person for help with anything PowerPoint related.
She set up her business in 2020 to provide bespoke PowerPoint training to companies. She loves it when a client gets an ‘aha’ moment as they realise there’s a more innovative way to do something, and it will save them time!

Advanced Negotiation Skills
2024-05-22 09:30 - 2024-05-28 12:30
Advanced Negotiation Skills
Dates: May 22nd and 28th (presented over 2 x half days via Zoom)
Funded programme cost is €195 per person | Email maeve@icbe.ie to secure your place(s)

Programme Overview
Session 1 ( 9.30am to 12.30pm)

Before the Deal
Essential negotiation skills overview – service/product knowledge, active listening, empathy, marketing psychology, adaptability, storytelling
Relationship management, Communication and influencing
Prospecting
During the Negotiation
Emotional intelligence
The 7Ps of negotiation,
BATNA and other negotiation techniques

Session 2 (9.30am to 12.30pm)

Closing the Deal
Value and win-win is key
Influencing and Negotiation closing techniques
After the Deal
Follow up
Review processes and continue to build relationship
Memorialise the deal

Learning Outcomes include;

Understanding and applying essential negotiation skills
Maximising relationship management
Optimising communication and influencing for successful outcomes in negotiation
Learning how to effectively close deals

Sales Director – Naturalife – “Simon’s negotiation training went down a storm and the team’s feedback was extremely positive and that they have taken lots of learnings that they will put into practice” 2024

L&D Manager – Aviation Finance co – “Many thanks to Simon for an excellent and impactful negotiation training program” 2024

Marshall Goldsmith – World no. 1 Leadership Thinker – US – “Simon gives us a rich & thoroughly comprehensible framework for closing deals in business”

Simon Haigh – MBA, BA (Hons) LawSimon is a highly acclaimed business, leadership, brand & personal growth strategist & transformational thought leader. Simon is a globally acknowledged expert in negotiation & dealmaking, a certified leadership, executive & life coach, mentor, consultant, advisor, CPD Accredited trainer, facilitator, certified mediator, adjunct lecturer, keynote speaker, media host, board/business advisor, lawyer & 5-star Amazon author.
Email: maeve@icbe.ie to secure your place(s)

ICBE (AI)Artificial Intelligence Executive Programme
2024-05-23 | Online session
ICBE (AI)Artificial Intelligence Executive Programme
Delivered by UCD Professional Academy
Starting May 23rd, 2024
9 hours over 2 days
Online workshops – live and recorded
Fee: €950

Programme Objectives
This highly interactive and practical programme will give a foundational understanding of AI types, focusing on unique mechanisms and potential of AI, learning from real world applications.
Develop a clear actionable plan for integrating Gen AI into workflows.

Programme Outline
May 23rd 2024
10:00 – 13:00 – Session 1 – Part 1 (2.5 hours)
Break for lunch 13:00-14:00
14.00 -16.00 – Session 1 – Part 2 (2.5 hours)
May 30th 2024
10.00 – 13.00 – Session 2

May 23rd,2024
Session 1 – Part 1 – 10:00 – 13:00
Understanding Generative AI

Gain a foundational understanding of AI types, focusing on the unique mechanisms and
potential of Generative AI within industrial applications

Recognise how Generative AI serves as a catalyst for innovation and advanced problem-
solving in business contexts.

Learning from Real-World Applications and Mistakes
Identify and analyse industry-specific case studies demonstrating the successful application
of Generative AI to enhance business outcomes.

Learn from best practices and notable failures to navigate common pitfalls and understand
the factors leading to both success and setbacks.

Session 1 – Part 2 – 14.00 -16.00

Generative AI Tools and Techniques: Road to Mastery
Apply Generative AI tools across various industry scenarios (including manufacturing),
from process optimisation to customer engagement.

Introduce team assignment – Team Assignment (‘develop a clear actionable plan based on
your learnings’)

Breakout room interactions for each group.

Explore practical Generative AI tools and platforms, along with their technical
requirements.

Experimentation in the genAI Industry Simulator

Experience with prompt engineering through individual exercises in an interactive, hands-
on session, reinforcing their understanding of the technology’s capabilities.

Devise the most creative and practical use of Generative AI solutions to realistic industry
problems as part of the genAI Industry Simulator (working in groups of 3-4 people).

May 30th, 2024

Session 2 – 10.00 – 13.00

Realising Benefits and Effectively Managing Change

Reflect on lessons learned and practical use during the previous week

Identify the strategic advantages and potential ROI of Generative AI

Creating an Actionable Generative AI Implementation Plan

Understand the principles of change management and the role of sponsorship in
successfully adopting new technologies

Who should attend the programme?

This programme is for any individual who wishes to get an understanding on AI its benefits and challenges in an organisational context.

The small class size will allow for lots of interaction.

Victor del Rosal, UCD Professional Academy

AI Educator and Pioneer
Lecturer, Masters in AI for Business, National College of Ireland, Dublin
Founder & Chief Prompt Engineer, Fiveinnolabs, AI innovation consultancy
Book author: “Disruption: Emerging Technologies and the Future of Work”
Head of Business Analysis for High Tech & Telecom at the Tata Consultancy Services Supply Chain Center of Excellence
Director of Strategy and Business Development for Irish cloud services provider CloudStrong

Shingo Workshop – Discover Excellence
2024-05-28 08:00 - 17:00 | Freudenbery Medical (formerly Vistamed), Carrick-On-Shannon Tech Park, Co Leitrim, N41 N8C9
Cost: Non-Member Rate – €1400 / Member Rate – €700

Funding Support is through a new EU Fund from Skillnet Ireland via ICBE Advanced Productivity Skillnet

DISCOVER EXCELLENCE is the gateway to the other five workshops in the series. This foundational, two-day workshop introduces the Shingo Model™, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops.
As a participant, you will:

Learn and understand the Shingo Model.
Discover the Three Insights of Organizational Excellence.
Explore how the Shingo Guiding Principles inform the ideal behaviors that lead to sustainable results.
Understand the behavioral assessment process through an interactive case study and on-site learning.

About Freudenberg Medical :

Freudenberg Medical (formerly VistaMed) has become a leading extrusion and catheter provider to the medical device industry. All manufacturing is carried out in cleanroom conditions in order to meet the ISO standards of the medical device industry. We pride ourselves on providing innovative solutions to complex medical device challenges.
“The Lean Enterprise” is a principle that Freudenberg Medical applies to every business practice across all 11 facilities worldwide. We adhere to a proprietary process called “GROWTTH®”. GROWTTH® stands for “Get Rid of Waste Through Team Harmony.”

We started our lean journey 15 years ago, focusing on one piece flow, segmentation and problem solving

We have a keen interest in the Shingo model and learning where we can improve. We are excited to host our first Shingo workshop in May and welcome commentary and feedback from the attendees.

Course Facilitator Eilish Henry
Eilish is Director of SISU Europe. She was the first Shingo coach and facilitator appointed in Europe. She is experienced in business delivery, organisational change, in particular culture change, including both design and implementation, and also program management across a wide range of sectors including manufacturing, healthcare and central government. She is also an experienced Shingo Examiner and brings to the workshops a wealth of knowledge and practical experience of leading change

www.sisucg.com

Lean Business Ireland Enterprise Excellence Conference
2024-05-29 | Pairc Ui Chaoimh Stadium Cork
Lean Business Ireland Annual

Enterprise Excellence Conference 2024

Click on link to book

To globally position Ireland as the recognised leader in Enterprise Excellence

On Wednesday the 29th of May 2024, the Lean Business Ireland Annual Enterprise Excellence Conference 2024 – Europe’s leading Lean & CI event – will be held at the Páirc Uí Chaoimh stadium Cork, in collaboration with the South West Lean Forum.Lean Leaders from industry openly discussing:Transformation, Leadership & People in Dell Technologies.Lean methodology in hotel sector by leveraging data analytics.Lean methodologies in Enterprise Sales Processes.Optimising CPA Ireland’s Quality Assurance through the adoption of Lean thinking.Team engagement, achieve buy-in & develop an action plan in one meeting.
PEAK Work & Capability Development
Lean Waste Number 8.
Using Lean as a means towards Engaging Disengaged Employees.
Using the Toyota way to drive Sustainability.
Driving Climate Action using Lean practices.
Inform Nutrition Lean Journey.
Introducing the Basics of Green Sustainability in Lean.The Boston Scientific Cork Story.
Purpose, Process, People & Performance.

Agenda

Join the LEAN BUSINESS IRELAND community in welcoming over 500 Lean Leaders from industry, academia, public sector and international organisations, who will attend the Páirc Uí Chaoimh on the 29th May 2029.

The Role of Continuous Improvement in HR Transformation
2024-06-05 11:30 - 15:00 | UCD Michael Smurfit Graduate Business School (Lecture Theatre 1), Carysfort Avenue, Blackrock, Dublin, A94 XF34, Ireland
“Deliver, Scale, Transform”
Continuous Improvement and HR Transformation at LinkedIn
Including Case Study from LinkedIn Global
Click here to register

AGENDA
11am Registration and Refreshments
11.30-11.35: Welcome: Professor Anne Keegan, Head, HRM and Employment Relations Subject Area, UCD
11.35-12.20: The Adoption of Continuous Improvement in HR Transformation at LinkedIn
Amanda Phillips, Senior HR Director
Hermann Mullers, Director of HR Process Excellence
Rachel Wootton, Senior Manager, Global HR Operations
12.20-1.00: The Adoption of Continuous Improvement in HR Transformation: Enablers and Challenges
Dr Maria Belizon, ICADE, Universidad Pontificia Comillas
Dr Linda Dowling-Hetherington, UCD College of Business
1.00: Light Lunch
1.45-2.50: Panel Discussion with Senior HR leaders
Amanda Philipps, Senior HR Director, LinkedIn
Sarah White, Director of People, eBay
Cahir O’Leary, Human Resources Leader, Johnson & Johnson MedTech
Claire O’Reilly, Head of Strategic HRM, Department of Agriculture, Food and the Marine
2.50-3pm: Concluding remarks

Working Smart Public Courses
2024-06-12 08:00 - 2024-07-18 17:00
Working Smart Public Courses

A recent study carried out has shown that Ireland ranks lowest against eight comparator companies in Europe when it comes to productivity (ref Nevin Economic Research Institute NERI).
Summer months provide a great opportunity for your team to build and hone their skills to increase their productivity and personal effectiveness. Please see following, details of some courses available from Priority Management during June and July. 20% funding is available for this training, and the courses are also available to run in-house on request
https://prioritymanagementtraining.ie/public-courses/.
20% Aviation Skillnet available – contact us for pricing and group rates

For more information on these or other courses from Priority Management, contact Claudia Livarskaya clivarskaya@prioritymanagementtraining.ie.
For details on funding contact maeve@icbe.ie .

ICBE Benchmarking Visit | Bausch & Lomb Waterford
2024-06-12 09:00 - 13:00 | Bausch & Lomb, 424/425, Cork Road Industrial Estate, Cork Rd, Ballynaneashagh, Waterford, Waterford
CI and Automation
ICBE Members only event
Full information to follow
Numbers attending site visits are limited and members are registered on a first come first serve basis. Limited to 2 people per ICBE Members
Fully booked

Knowledge-Sharing Forum - Operations Training Structure: ICBE Members Only
2024-06-13 10:00 - 11:15 | Online session
ICBE Knowledge-Sharing Forum – Operations Training Structure
for ICBE Members only
Thursday, June 13th 10am – 11:15am
via Teams

10:00am Welcome & Introductions (Gráinne Walsh, ICBE)
10:05am Operations Training Structure at Merit Medical (Christina Fahy – Manager, Operations Training)

Who conducts hands-on training with production staff
How personnel who perform training are trained, assessed & re-assessed
Where training is conducted
How training is structured
How training is documented/captured
How training for production staff is assessed

10:25am Group Knowledge Sharing & Benchmarking
11:15am Close

Supporting Wellbeing | Free lunchtime Webinar
2024-06-13 13:00 - 13:45
Join us on Thursday 13th June, 1pm to 1.45pm when Natalie Treacher , Mental Health Promotion Specialist will present our lunchtime webinar Supporting Wellbeing by Managing Stress
This webinar will address:

What do we mean by Wellbeing?
Recognising Work Related Stressors
What Works for Wellbeing?
The Role of the Workplace

To book your place on this free event click here. Please share with relevant colleagues.

Natalie Treacher
An experienced trainer and mental health promotion specialist, Natalie has 10 years experience as a manager in mental health social care. She has also worked as a teacher and vocational assessor of metal health and social care in Further and Higher Education since 2012. A Mental Health First Aid Instructor since 2009, Natalie has recently worked as National Training Lead (Adult & Workplace) for MHFA Ireland where she developed products including bespoke programmes for corporate clients and systems for initiating and supporting networks of MHFAs/peer supporters.

Natalie has worked in mental health promotion and support projects with young people, families, communities and organisations in the UK and Ireland. She has a special interest in employee engagement, listening, communication and leadership skills and has recently supported a programme to promote the health and wellbeing of shift workers. Natalie is holistic in her approach to supporting and coaching ways to wellbeing and is certified as a coach in running fitness, nutrition and sleep. https://natalietreacher.com/
To book your place on this free event click here. Please share with relevant colleagues.

ICBE Benchmarking Visit | Abbott Longford
2024-06-20 09:00 - 13:00 | Abbott Lisnamuck, Longford, Longford
Operational Excellence – A showcase of Tools and Growth
ICBE Members only event
Full information to follow
Numbers attending site visits are limited and members are registered on a first come first serve basis. Limited to 2 people per ICBE Members
Fully booked

ICBE Lunchtime Webinar: Wisdom in Action – A Journey to Sustainable Leadership
2024-08-20 13:00 - 13:30
Wisdom in Action – A Journey to Sustainable Leadership
Free ICBE Lunchtime webinar – Tuesday, 20th August 1pm – 1:30 + Q&A
Click the BOOK A PLACE button above to register
We will forward the Teams link prior to the 20th

Hear from Dr Sarah Kieran, Assistant Dean, Kemmy Business School, UL on sustaining today’s leaders and nurturing tomorrow’s
Sarah is the lead on the ICBE Future of Work research series over the past few years which has led to the development of a unique senior leadership experience.
This is a great opportunity to learn more about Sustainable Leadership + gain a full understanding of the unique Wisdom In Action programme. Find out if sustainable leadership is a good fit for you & your organisation.
Dr. Sarah Kieran | University of Limerick (ul.ie)

Working Effectively in a Global Team in Aviation | Free Webinar | August 29th @1pm
2024-08-29 13:00 - 14:00
August 29th @1pm Click here to book your place

Working effectively in a Global Aviation Team | Free Webinar
August 29th @1pm – Book Now
This webinar is designed to help anyone working as part of or leading a global team, to build stronger relationships and improve productivity and connectedness. It will specifically address the needs of managers and HR leaders in aviation leasing /MRO companies when it comes to managing global teams and navigating the impact of mergers on team dynamics.
To book your place on this free event click here. Please share with relevant colleagues.
Session Content:

Understanding ‘Global teams’
Building, being part of, and leading a global team
The impact of mergers on global teams

About the Facilitator
Denise O’Brien is Managing Director of O’Brien Learning Solutions Limited, and is a native of Shannon. O’Brien Learning Solutions helps organisations to create a culture that attracts and retains top talent. We do this via our culture change diagnostic tool, accompanied by leadership and management development programmes and workshops. Denise also provides one to one executive coaching and talks, webinars and seminars on all things culture-change and leadership development related.

Denise spent over 25 years in Financial Services working in multi-national organisations across a variety of roles in training, development, leadership consulting, operations and change management. O’Brien Learning Solutions was founded in March 2016 and since then has gone on to support teams to make award-winning changes to their organisational culture.
To book your place on this free event click here.

Using Copilot in Microsoft 365 - Webinar
2024-09-03 12:00 - 13:00
Register Here
(free virtual MS Teams Webinar training session)
Microsoft 365 Copilot AI is transforming the way we work and the way we interact with Microsoft 365 applications. This AI-powered assistant seamlessly integrates with Microsoft 365, offering a suite of features designed to streamline the creation process, boost productivity, and elevate the overall impact of your slides.
Who’s the training for – This is for people who are assessing Copilot’s capabilities with a view to implementing, and those who have Copilot and are unsure of how to start using it.

Why should you do it – Copilot with Microsoft 365 Applications is a great introduction to Microsoft’s AI software. Learn about the different Copilot licensing options. Learn how to increase productivity in Outlook, Teams, Word, Powerpoint and Excel.

Learning outcomes – be confident using Copilot with Microsoft 365 and understand its capabilities and limitations.

Understand the basics for using Copilot with the Web Version of Microsoft 365
Learn how to use Copilot with Teams to recap and generate action items from meetings
Introductory Copilot prompts in PowerPoint, Word, Excel and Outlook

Trainer: FIONA WALSH – Empower Presentations

PowerPoint Trainer | Microsoft Master Trainer | Presentation Guild Board Member | All Ireland Business All-Star Accredited
With 25 years in corporate, she has seen her fair share of bad slides. As an IT Manager/Trainer, she became the primary go-to person for help with anything PowerPoint related.
She set up her business in 2020 to provide bespoke PowerPoint training to companies. She loves it when a client gets an ‘aha’ moment as they realise there’s a more innovative way to do something, and it will save them time!

Sun Life’s Road to Net-Zero and Supporting Continuous Employee Development (ICBE Members only)
2024-09-17 09:30 - 12:15
Sun Life’s Road to Net-Zero and Supporting Continuous Employee Development

Sun Life Ireland has been awarded the Great Place To Work Certification and the 2024 ESG (Environmental Social Governance) Award. The ESG award recognises Sun Life’s commitment to achieve net zero greenhouse gas emissions by 2050 in their Ireland Office.
This ICBE Best Practice Visit will showcase Sun Life’s journey to date to Net-Zero and how they support continuous development and sustain employee engagement.
Please click the CONTACT US button above to register your interest in attending this event.

WHO SHOULD ATTEND | Decision makers in areas including HR, L&D, ESG, Business Excellence, Continuous Improvement
DATE | September 17th 2024
TIME | 09.30 – 12.15
LOCATION | Waterford
PLACES ARE LIMITED Maximum 2 people per member company
Full agenda to follow.

ICBE Advanced Productivity Skillnet : Shingo Workshop – Enterprise Alignment
2024-09-18 08:00 - 2024-09-19 17:00
Registration : Shingo Enterprise Alignment @ Ipsen (Dublin) – directly with SA Partners
NB please include ICBE initials in your company name field

Shingo Workshop – Enterprise Alignment

Date: 18th & 19th September, 2024

Location: Ipsen Manufacturing Ireland Limited
Address : Blanchardstown Industrial Park, Snugborough Rd, Blanchardstown, Dublin

Cost: Non-Member Rate – €1400 / Member Rate – €700
Funding Support is through a new EU Fund from Skillnet Ireland via ICBE Advanced Productivity Skillnet

This two day virtual workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension:

Think Systemically
Create Constancy of Purpose
Create Value for the Customer

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.
*DISCOVER EXCELLENCE and SYSTEMS DESIGN are a prerequisite to this workshop.

About Ipsen Manufacturing

Ipsen has been in Ireland for over 30 years and its Dublin manufacturing facility produces the active ingredients for two of the company’s oncology treatments. Ipsen has been present in Ireland since 1989, pioneering innovation across manufacturing, research and development (R&D) and commercial activities at its site in Blanchardstown, Dublin. Ipsen Ireland employs approximately 190 staff in Ireland including a team of over 20 chemists and analysts in the R&D team who focus on the development of active pharmaceutical ingredients. Since 2005, the R&D team in Dublin has expanded from two people to over 20 today. The group is part of the broader pharmaceutical development group and aiming to realise the company’s ambition of launching one NME (new molecular entity) or meaningful indication per year.

Course Facilitator : SA Partners

At SA Partners Ireland we help businesses in all sectors achieve excellence. We do this by working with organisations and designing transformational change to match their ambitions and     surpass their expectations. We deliver our brand promise of Together, the power to improve by defining what success looks like and then co-creating the appropriate systems, skills and culture to deliver it. What we do is focus on the needs of the customer, develop organisational purpose, align its processes, engage its people and create sustainable improvement
The Irish business environment is unique and its unique position provides unprecedented opportunities for organisations.
We have significant expertise in helping leaders and organisations unlock potential and deliver improvements. S A Partners – Business Process Improvement

Registration : Shingo Enterprise Alignment @ Ipsen (Dublin) – directly with SA Partners
NB please include ICBE initials in your company name field

ICBE Artificial Intelligence Executive Programme
2024-09-18 10:00 - 13:00
Delivered by UCD Professional Academy
Starting 18th Sept 2024
9 hours over 3 days
Online workshops – live and recorded
Fee: €950
Short Video

Programme Objectives
This intensive, highly interactive and practical programme will give a foundational understanding of AI types, focusing on unique mechanisms and potential of AI, learning from real world applications.

Develop a clear actionable plan for integrating genAI into workflows.

Programme Dates

18th September 2024 – 10:00 – 13:00 – Session 1
19th September 2024 – 10:00 – 13:00 – Session 2
23rd September 2024 – 10:00 – 13:00 – Session 3

Programme Description

18th September – Session 1

Understanding Generative AI

Gain a foundational understanding of AI types, focusing on the unique mechanisms and potential of Generative AI within industrial applications.

Recognise how Generative AI serves as a catalyst for innovation and advanced problem – solving in business contexts.

Learning from Real-World Applications and Mistakes

Identify and analyse industry-specific case studies demonstrating the successful application of Generative AI to enhance business outcomes.

Learn from best practices and notable failures to navigate common pitfalls and understand the factors leading to both success and setbacks.

Q & A

19th September – Session 2

Generative AI Tools and Techniques: Road to Mastery
Apply Generative AI tools across various industry scenarios (including manufacturing), from process optimisation to customer engagement.

Introduce team assignment – Team Assignment (‘develop a clear actionable plan based onyour learnings’)

Breakout room interactions for each group.

Explore practical Generative AI tools and platforms, along with their technical requirements.

Experimentation in the genAI Industry Simulator

Experience with prompt engineering through individual exercises in an interactive, hands-on session, reinforcing their understanding of the technology’s capabilities.

Devise the most creative and practical use of Generative AI solutions to realistic industry problems as part of the genAI Industry Simulator (working in groups of 3-4 people).

Q&A

23rd September – Session 3

Realising Benefits and Effectively Managing Change

Reflect on lessons learned and practical use during the previous week

Identify the strategic advantages and potential ROI of Generative AI

Creating an Actionable Generative AI Implementation Plan

Understand the principles of change management and the role of sponsorship in successfully adopting new technologies

Discussions and reflections on group assignments.

Q&A and Feedback

Who should attend the programme?

This fast paced programme is for individuals who wish to get an understanding of AI, its benefits and challenges in an organisational context.

The small class size will allow for lots of interaction.

Programme will be delivered by
Victor del Rosal, UCD Professional Academy

AI Educator and Pioneer

Lecturer, Masters in AI for Business, National College of Ireland, Dublin

Founder & Chief Prompt Engineer, Fiveinnolabs, AI innovation consultancy

Book author: “Disruption: Emerging Technologies and the Future of Work”

Head of Business Analysis for High Tech & Telecom at the Tata Consultancy Services Supply Chain Center of Excellence

Director of Strategy and Business Development for Irish cloud services provider CloudStrong

ICBE Networking Forum: Talent Development and Skills (Non-Procedural, Non-GxP/Audit-Related Training)
2024-09-19 10:00 - 11:30 | online
ICBE Networking Forum in the area of Non-Procedural, Non-GxP/Audit-Related Training
from shop-floor through professional grades
— including Talent /Management/Development for all outside of Senior Site Leadership Development

Thursday, Sept 19th 10am – 11:30 via Teams (For ICBE Members only)

10:00am Welcome & Introductions – Gráinne Walsh, ICBE
10:05am Talent Development & Skills training (excluding GxP/Audit related) at J&J Vision Care
– John Davenport, Training Leader, J&J Vision Care

Shop-floor through professional grades to include

Systems
Technical
People Leadership & Developmental training

Structure, alignment, assignment and monitoring

10:25am Group Knowledge Sharing & Benchmarking
11:30am Close

ICBE invite members to an evening visit at An Post Mail Centre in Athlone
2024-09-25 18:30 - 21:30 | An Post Mail Centre, Barrack Street, Athlone, Co. Westmeath, Westmeath, N37 WV80
Fully Booked
ICBE is delighted to invite members to an evening visit at An Post Mail Centre in Athlone to learn about the huge strides they have made in Operational Excellence.
Hear about the lean culture changes implemented , the history of the An Post Six Sigma Programme and see improvements as you follow mail flow.

Visit will commence at 18.30 and conclude at 21.30.
Places are limited, maximum of 2 people per ICBE member company.
