ICBE Lunchtime Webinar: Wisdom in Action – A Journey to Sustainable Leadership
2024-08-20 13:00 - 13:30 (Europe/Dublin)
Wisdom in Action – A Journey to Sustainable Leadership
Free ICBE Lunchtime webinar – Tuesday, 20th August 1pm – 1:30 + Q&A
Click the BOOK A PLACE button above to register
We will forward the Teams link prior to the 20th

Hear from Dr Sarah Kieran, Assistant Dean, Kemmy Business School, UL on sustaining today’s leaders and nurturing tomorrow’s
Sarah is the lead on the ICBE Future of Work research series over the past few years which has led to the development of a unique senior leadership experience.
This is a great opportunity to learn more about Sustainable Leadership + gain a full understanding of the unique Wisdom In Action programme. Find out if sustainable leadership is a good fit for you & your organisation.
Dr. Sarah Kieran | University of Limerick (ul.ie)

ICBE Benchmarking Visit | Abbott Longford
2024-06-20 09:00 - 13:00 | Abbott Lisnamuck, Longford, Longford
Operational Excellence – A showcase of Tools and Growth
ICBE Members only event
Full information to follow
Numbers attending site visits are limited and members are registered on a first come first serve basis. Limited to 2 people per ICBE Members
Fully booked

Supporting Wellbeing | Free lunchtime Webinar
2024-06-13 13:00 - 13:45
Join us on Thursday 13th June, 1pm to 1.45pm when Natalie Treacher , Mental Health Promotion Specialist will present our lunchtime webinar Supporting Wellbeing by Managing Stress
This webinar will address:

What do we mean by Wellbeing?
Recognising Work Related Stressors
What Works for Wellbeing?
The Role of the Workplace

To book your place on this free event click here. Please share with relevant colleagues.

Natalie Treacher
An experienced trainer and mental health promotion specialist, Natalie has 10 years experience as a manager in mental health social care. She has also worked as a teacher and vocational assessor of metal health and social care in Further and Higher Education since 2012. A Mental Health First Aid Instructor since 2009, Natalie has recently worked as National Training Lead (Adult & Workplace) for MHFA Ireland where she developed products including bespoke programmes for corporate clients and systems for initiating and supporting networks of MHFAs/peer supporters.

Natalie has worked in mental health promotion and support projects with young people, families, communities and organisations in the UK and Ireland. She has a special interest in employee engagement, listening, communication and leadership skills and has recently supported a programme to promote the health and wellbeing of shift workers. Natalie is holistic in her approach to supporting and coaching ways to wellbeing and is certified as a coach in running fitness, nutrition and sleep. https://natalietreacher.com/
To book your place on this free event click here. Please share with relevant colleagues.

Knowledge-Sharing Forum - Operations Training Structure: ICBE Members Only
2024-06-13 10:00 - 11:15 | Online session
ICBE Knowledge-Sharing Forum – Operations Training Structure
for ICBE Members only
Thursday, June 13th 10am – 11:15am
via Teams

10:00am Welcome & Introductions (Gráinne Walsh, ICBE)
10:05am Operations Training Structure at Merit Medical (Christina Fahy – Manager, Operations Training)

Who conducts hands-on training with production staff
How personnel who perform training are trained, assessed & re-assessed
Where training is conducted
How training is structured
How training is documented/captured
How training for production staff is assessed

10:25am Group Knowledge Sharing & Benchmarking
11:15am Close

ICBE Benchmarking Visit | Bausch & Lomb Waterford
2024-06-12 09:00 - 13:00 | Bausch & Lomb, 424/425, Cork Road Industrial Estate, Cork Rd, Ballynaneashagh, Waterford, Waterford
CI and Automation
ICBE Members only event
Full information to follow
Numbers attending site visits are limited and members are registered on a first come first serve basis. Limited to 2 people per ICBE Members
Fully booked

Working Smart Public Courses
2024-06-12 08:00 - 2024-07-18 17:00
Working Smart Public Courses

A recent study carried out has shown that Ireland ranks lowest against eight comparator companies in Europe when it comes to productivity (ref Nevin Economic Research Institute NERI).
Summer months provide a great opportunity for your team to build and hone their skills to increase their productivity and personal effectiveness. Please see following, details of some courses available from Priority Management during June and July. 20% funding is available for this training, and the courses are also available to run in-house on request
https://prioritymanagementtraining.ie/public-courses/.
20% Aviation Skillnet available – contact us for pricing and group rates

For more information on these or other courses from Priority Management, contact Claudia Livarskaya clivarskaya@prioritymanagementtraining.ie.
For details on funding contact maeve@icbe.ie .

The Role of Continuous Improvement in HR Transformation
2024-06-05 11:30 - 15:00 | UCD Michael Smurfit Graduate Business School (Lecture Theatre 1), Carysfort Avenue, Blackrock, Dublin, A94 XF34, Ireland
“Deliver, Scale, Transform”
Continuous Improvement and HR Transformation at LinkedIn
Including Case Study from LinkedIn Global
Click here to register

AGENDA
11am Registration and Refreshments
11.30-11.35: Welcome: Professor Anne Keegan, Head, HRM and Employment Relations Subject Area, UCD
11.35-12.20: The Adoption of Continuous Improvement in HR Transformation at LinkedIn
Amanda Phillips, Senior HR Director
Hermann Mullers, Director of HR Process Excellence
Rachel Wootton, Senior Manager, Global HR Operations
12.20-1.00: The Adoption of Continuous Improvement in HR Transformation: Enablers and Challenges
Dr Maria Belizon, ICADE, Universidad Pontificia Comillas
Dr Linda Dowling-Hetherington, UCD College of Business
1.00: Light Lunch
1.45-2.50: Panel Discussion with Senior HR leaders
Amanda Philipps, Senior HR Director, LinkedIn
Sarah White, Director of People, eBay
Cahir O’Leary, Human Resources Leader, Johnson & Johnson MedTech
Claire O’Reilly, Head of Strategic HRM, Department of Agriculture, Food and the Marine
2.50-3pm: Concluding remarks

Lean Business Ireland Enterprise Excellence Conference
2024-05-29 | Pairc Ui Chaoimh Stadium Cork
Lean Business Ireland Annual

Enterprise Excellence Conference 2024

Click on link to book

To globally position Ireland as the recognised leader in Enterprise Excellence

On Wednesday the 29th of May 2024, the Lean Business Ireland Annual Enterprise Excellence Conference 2024 – Europe’s leading Lean & CI event – will be held at the Páirc Uí Chaoimh stadium Cork, in collaboration with the South West Lean Forum.Lean Leaders from industry openly discussing:Transformation, Leadership & People in Dell Technologies.Lean methodology in hotel sector by leveraging data analytics.Lean methodologies in Enterprise Sales Processes.Optimising CPA Ireland’s Quality Assurance through the adoption of Lean thinking.Team engagement, achieve buy-in & develop an action plan in one meeting.
PEAK Work & Capability Development
Lean Waste Number 8.
Using Lean as a means towards Engaging Disengaged Employees.
Using the Toyota way to drive Sustainability.
Driving Climate Action using Lean practices.
Inform Nutrition Lean Journey.
Introducing the Basics of Green Sustainability in Lean.The Boston Scientific Cork Story.
Purpose, Process, People & Performance.

Agenda

Join the LEAN BUSINESS IRELAND community in welcoming over 500 Lean Leaders from industry, academia, public sector and international organisations, who will attend the Páirc Uí Chaoimh on the 29th May 2029.

Shingo Workshop – Discover Excellence
2024-05-28 08:00 - 17:00 | Freudenbery Medical (formerly Vistamed), Carrick-On-Shannon Tech Park, Co Leitrim, N41 N8C9
Cost: Non-Member Rate – €1400 / Member Rate – €700

Funding Support is through a new EU Fund from Skillnet Ireland via ICBE Advanced Productivity Skillnet

DISCOVER EXCELLENCE is the gateway to the other five workshops in the series. This foundational, two-day workshop introduces the Shingo Model™, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops.
As a participant, you will:

Learn and understand the Shingo Model.
Discover the Three Insights of Organizational Excellence.
Explore how the Shingo Guiding Principles inform the ideal behaviors that lead to sustainable results.
Understand the behavioral assessment process through an interactive case study and on-site learning.

About Freudenberg Medical :

Freudenberg Medical (formerly VistaMed) has become a leading extrusion and catheter provider to the medical device industry. All manufacturing is carried out in cleanroom conditions in order to meet the ISO standards of the medical device industry. We pride ourselves on providing innovative solutions to complex medical device challenges.
“The Lean Enterprise” is a principle that Freudenberg Medical applies to every business practice across all 11 facilities worldwide. We adhere to a proprietary process called “GROWTTH®”. GROWTTH® stands for “Get Rid of Waste Through Team Harmony.”

We started our lean journey 15 years ago, focusing on one piece flow, segmentation and problem solving

We have a keen interest in the Shingo model and learning where we can improve. We are excited to host our first Shingo workshop in May and welcome commentary and feedback from the attendees.

Course Facilitator Eilish Henry
Eilish is Director of SISU Europe. She was the first Shingo coach and facilitator appointed in Europe. She is experienced in business delivery, organisational change, in particular culture change, including both design and implementation, and also program management across a wide range of sectors including manufacturing, healthcare and central government. She is also an experienced Shingo Examiner and brings to the workshops a wealth of knowledge and practical experience of leading change

www.sisucg.com

ICBE (AI)Artificial Intelligence Executive Programme
2024-05-23 | Online session
ICBE (AI)Artificial Intelligence Executive Programme
Delivered by UCD Professional Academy
Starting May 23rd, 2024
9 hours over 2 days
Online workshops – live and recorded
Fee: €950

Programme Objectives
This highly interactive and practical programme will give a foundational understanding of AI types, focusing on unique mechanisms and potential of AI, learning from real world applications.
Develop a clear actionable plan for integrating Gen AI into workflows.

Programme Outline
May 23rd 2024
10:00 – 13:00 – Session 1 – Part 1 (2.5 hours)
Break for lunch 13:00-14:00
14.00 -16.00 – Session 1 – Part 2 (2.5 hours)
May 30th 2024
10.00 – 13.00 – Session 2

May 23rd,2024
Session 1 – Part 1 – 10:00 – 13:00
Understanding Generative AI

Gain a foundational understanding of AI types, focusing on the unique mechanisms and
potential of Generative AI within industrial applications

Recognise how Generative AI serves as a catalyst for innovation and advanced problem-
solving in business contexts.

Learning from Real-World Applications and Mistakes
Identify and analyse industry-specific case studies demonstrating the successful application
of Generative AI to enhance business outcomes.

Learn from best practices and notable failures to navigate common pitfalls and understand
the factors leading to both success and setbacks.

Session 1 – Part 2 – 14.00 -16.00

Generative AI Tools and Techniques: Road to Mastery
Apply Generative AI tools across various industry scenarios (including manufacturing),
from process optimisation to customer engagement.

Introduce team assignment – Team Assignment (‘develop a clear actionable plan based on
your learnings’)

Breakout room interactions for each group.

Explore practical Generative AI tools and platforms, along with their technical
requirements.

Experimentation in the genAI Industry Simulator

Experience with prompt engineering through individual exercises in an interactive, hands-
on session, reinforcing their understanding of the technology’s capabilities.

Devise the most creative and practical use of Generative AI solutions to realistic industry
problems as part of the genAI Industry Simulator (working in groups of 3-4 people).

May 30th, 2024

Session 2 – 10.00 – 13.00

Realising Benefits and Effectively Managing Change

Reflect on lessons learned and practical use during the previous week

Identify the strategic advantages and potential ROI of Generative AI

Creating an Actionable Generative AI Implementation Plan

Understand the principles of change management and the role of sponsorship in
successfully adopting new technologies

Who should attend the programme?

This programme is for any individual who wishes to get an understanding on AI its benefits and challenges in an organisational context.

The small class size will allow for lots of interaction.

Victor del Rosal, UCD Professional Academy

AI Educator and Pioneer
Lecturer, Masters in AI for Business, National College of Ireland, Dublin
Founder & Chief Prompt Engineer, Fiveinnolabs, AI innovation consultancy
Book author: “Disruption: Emerging Technologies and the Future of Work”
Head of Business Analysis for High Tech & Telecom at the Tata Consultancy Services Supply Chain Center of Excellence
Director of Strategy and Business Development for Irish cloud services provider CloudStrong

Advanced Negotiation Skills
2024-05-22 09:30 - 2024-05-28 12:30
Advanced Negotiation Skills
Dates: May 22nd and 28th (presented over 2 x half days via Zoom)
Funded programme cost is €195 per person | Email maeve@icbe.ie to secure your place(s)

Programme Overview
Session 1 ( 9.30am to 12.30pm)

Before the Deal
Essential negotiation skills overview – service/product knowledge, active listening, empathy, marketing psychology, adaptability, storytelling
Relationship management, Communication and influencing
Prospecting
During the Negotiation
Emotional intelligence
The 7Ps of negotiation,
BATNA and other negotiation techniques

Session 2 (9.30am to 12.30pm)

Closing the Deal
Value and win-win is key
Influencing and Negotiation closing techniques
After the Deal
Follow up
Review processes and continue to build relationship
Memorialise the deal

Learning Outcomes include;

Understanding and applying essential negotiation skills
Maximising relationship management
Optimising communication and influencing for successful outcomes in negotiation
Learning how to effectively close deals

Sales Director – Naturalife – “Simon’s negotiation training went down a storm and the team’s feedback was extremely positive and that they have taken lots of learnings that they will put into practice” 2024

L&D Manager – Aviation Finance co – “Many thanks to Simon for an excellent and impactful negotiation training program” 2024

Marshall Goldsmith – World no. 1 Leadership Thinker – US – “Simon gives us a rich & thoroughly comprehensible framework for closing deals in business”

Simon Haigh – MBA, BA (Hons) LawSimon is a highly acclaimed business, leadership, brand & personal growth strategist & transformational thought leader. Simon is a globally acknowledged expert in negotiation & dealmaking, a certified leadership, executive & life coach, mentor, consultant, advisor, CPD Accredited trainer, facilitator, certified mediator, adjunct lecturer, keynote speaker, media host, board/business advisor, lawyer & 5-star Amazon author.
Email: maeve@icbe.ie to secure your place(s)

An Introduction to Microsoft Copilot and PowerPoint
2024-05-21 12:00 - 12:30
Microsoft 365 Copilot AI is transforming the way we work and the way PowerPoint presentations can be made, delivered and work with other Microsoft 365 applications. This AI-powered assistant seamlessly integrates with Microsoft 365, offering a suite of features designed to streamline the creation process, boost productivity, and elevate the overall impact of your slides.

Who’s the training for – This is for people who are assessing Copilot’s capabilities with a view to implementing, and those who have Copilot and are unsure of how to start using it.

Why should you do it – Copilot with PowerPoint is a great introduction to Microsoft’s AI software. Learn about the different Copilot licensing options. Learn how to increase productivity and create PowerPoint presentations quickly.

Learning outcomes – be confident using Copilot and understand its capabilities and limitations.

Understand the different licences for Copilot
Getting started with Copilot in PowerPoint
Basic Copilot prompts in PowerPoint

Trainer: FIONA WALSH – Empower Presentations
PowerPoint Trainer | Microsoft Master Trainer | Presentation Guild Board Member | All Ireland Business All-Star Accredited
Fiona, a certified Microsoft PowerPoint trainer, is on a mission to banish Death by PowerPoint.
With 25 years in corporate, she has seen her fair share of bad slides. As an IT Manager/Trainer, she became the primary go-to person for help with anything PowerPoint related.
She set up her business in 2020 to provide bespoke PowerPoint training to companies. She loves it when a client gets an ‘aha’ moment as they realise there’s a more innovative way to do something, and it will save them time!

Equality, Diversity and Inclusion – Half Day Course | Available as in-company programme
2024-05-20 08:00 - 2024-12-31 17:00
Equality, Diversity and Inclusion – Half Day Course
Training Provider: DCM Learning
Dates: On request
Funded Cost with 20% funding applied: €396 for a virtual session (on-site option also available , contact us for details)

Overview
This Half Day course has been designed to help learners reflect on their attitudes and behaviour in a dynamic and thought-provoking way while working in a diverse environment, The aim of the course is to help learners communicate more effectively and break down barriers by having a greater understanding of their differences.
Learners will understand why inclusion is so important and how they can revamp their communication skills through language in order to create an environment where everyone feels included, valued and comfortable. By the end of this session, learners will understand what equality, diversity and inclusion is, and be able to self-assess their own hidden biases and prejudices.

By the end of the course each learner will be able to:

Understand what equality and diversity is
Know what is respectful and disrespectful behaviour
Understand what unconscious bias is and how it operates in both individuals and organisations
Understand gender stereotyping, perceptions, assumptions, attitudes and prejudices and how these can operate outside of our conscious awareness

TOPICS COVERED

Equality cornerstones – knowledge; acceptance; understanding; behaviour;
Using appropriate language – a shared language
Encouraging and embracing diversity & inclusion
Identifying and understanding the differences in culture

About the training provider:
For over a decade, DCM Learning has been improving individual and business performance in Ireland and the UK. At their core, they believe people learn best by doing. They design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. DCM have a strong culture of working in long-term relationships with their clients. They strongly believe that their client relationships are partnerships and that is the best way for their clients to get the best results. https://dcmlearning.ie/
For more information on this courses , and other Equality, Diversity and Inclusion funded Training, or to request dates please email maeve@icbe.ie

AI and HR – Harnessing AI for Business Transformation | Free 1 Hour Webinar
2024-05-16 13:15 - 14:15
AI and HR – Harnessing AI for Business Transformation – Free 1 Hour Webinar
Thursday 16th May, 1.15 to 2.15pm
To book your place on this free event click here.

We are delighted to welcome Author Mark Kelly to present our lunchtime webinar AI and HR – Harnessing AI for Business Transformation.
Mark is a leading figure in artificial intelligence (AI), celebrated for his TEDx talks and books like “AI Unleashed” and “AI Essentials.” As the founder of AI Ireland and a pioneer in AI staffing, he has shaped AI adoption strategies globally. Drawing on insights from over 500 AI applications and conversations with 600+ AI experts, Mark offers practical solutions for digital transformation across sectors.
His work, recognised in major publications and worldwide, demystifies AI and highlights its potential to transform businesses and customer experiences, marking him as a key innovator and leader in the AI revolution. https://www.linkedin.com/in/markkellyalldus/
To book your place on this free event click here. Please share with relevant colleagues.
This webinar will include:

A comprehensive overview of the current state of the AI market.
Discussion on readily available off-the-shelf AI tools and an independent perspective on their application within HR to enhance performance.
An analysis of the implications of the EU AI Act for HR practices.

Supported by Aviation Skillnet

Journey to Enterprise Excellence 7
2024-05-16 08:30 - 14:30 | Analog Devices Building, UL, University of Limerick Main Campus, Limerick, V94 T9PX
Thursday 16th May 20248.30am – 2.30pm
Register to book your place
Eventbrite link Journey to Enterprise Excellence
Link to Agenda

On the 16th May 2024 the 7th Journey to Enterprise Excellence Lean Sigma& Digitalisation Conference Conversation will take place in the University ofLimerick in partnership with the Irish Centre for Business Excellence. Ireland has been very successful at implementing Operational and BusinessExcellence models and methodologies. This year’s event will be a conversationon how this vast experience can be utilised to strengthen our competitiveadvantage in the face of employment, sustainability and technologychallenges. The audience driven panel discussions will feature national and internationalindustry practitioners and subject matter experts. This is your opportunityto ask questions and have them share their advice and guidance for Leanand Six Sigma implementation over the next 20+years. We look forward to you joining us at the University of Limerick, withEurope’s leading Lean research and educational programmes, to developyour organisation’s journey to enterprise excellence

Shingo Workshop – Cultural Enablers
2024-05-14 09:00 - 2024-05-15 17:00 | Ipsen Manufacturing Ireland Ltd, Blanchardstown Industrial Park, Snughborough Road Blanchardstown, Dublin
Registration : Shingo Cultural Enablers @ Ipsen – directly with SA Partners NB please include ICBE initials in your company name field

Shingo Workshop – Cultural Enablers

Date: 14th & 15th May, 2024

Location: Ipsen Manufacturing Ireland Limited
Address : Blanchardstown Industrial Park, Snugborough Rd, Blanchardstown, Dublin

Cost: Non-Member Rate – €1400 / Member Rate – €700
Funding Support is through a new EU Fund from Skillnet Ireland via ICBE Advanced Productivity Skillnet

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained from the DISCOVER EXCELLENCE and SYSTEMS DESIGN* workshops. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension of the Shingo Guiding Principles:

Respect Every Individual
Lead with Humility

Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviours and the systems that drive them by using behavioural benchmarks.

*DISCOVER EXCELLENCE and SYSTEMS DESIGN are prerequisites to this workshop.

About Ipsen Manufacturing

Ipsen has been in Ireland for over 30 years and its Dublin manufacturing facility produces the active ingredients for two of the company’s oncology treatments. Ipsen has been present in Ireland since 1989, pioneering innovation across manufacturing, research and development (R&D) and commercial activities at its site in Blanchardstown, Dublin. Ipsen Ireland employs approximately 190 staff in Ireland including a team of over 20 chemists and analysts in the R&D team who focus on the development of active pharmaceutical ingredients. Since 2005, the R&D team in Dublin has expanded from two people to over 20 today. The group is part of the broader pharmaceutical development group and aiming to realise the company’s ambition of launching one NME (new molecular entity) or meaningful indication per year.

Course Facilitator : SA Partners

At SA Partners Ireland we help businesses in all sectors achieve excellence. We do this by working with organisations and designing transformational change to match their ambitions and surpass their expectations.
We deliver our brand promise of Together, the power to improve by defining what success looks like and then co-creating the appropriate systems, skills and culture to deliver it.
What we do is focus on the needs of the customer, develop organisational purpose, align its processes, engage its people and create sustainable improvement
The Irish business environment is unique and its unique position provides unprecedented opportunities for organisations.
We have significant expertise in helping leaders and organisations unlock potential and deliver improvements. S A Partners – Business Process Improvement

Diversity and Inclusion Demystified - A Common Sense Workshop
2024-05-09 08:00 - 2024-12-20 17:00
Diversity and Inclusion Demystified – A Common Sense Workshop
Dates: Available on request as in-company virtual session
Funded Cost: €1,080 (up to 8 participants)
Duration: 2 hrs

Helping busy leaders deliver on D&I for ESG
This 2 hour session presented by Pippa Halley, founder of Culture Smart, is designed to help busy or overwhelmed leaders and managers clearly understand the steps needed to make progress on D&I, without spending a fortune, or adding complex ‘to dos’ to an already busy workload.
It is suitable for organisations that want to build a meaningful D&I programme (and report on it!) as part of ESG activity.
This workshop will help you assess where you’re at, figure out next steps and make a plan that works for your business and people. Importantly, you’ll gain top tips for communicating your D&I story straight away so your people will start to see and experience D&I as a priority.
Who should attend
Groups of leaders/managers/employees who need to get moving on Diversity and Inclusion planning and delivery. Specifically useful for organisations who want to report on and demonstrate intent and progress around ESG/CSRD reporting.
Learning outcomes

Simple explanation of what you need to do to respond to ESG/CSRD specifically around diversity and inclusive culture.
A clear understanding of what to consider in a D&I plan
The ability to assess where you are and decide on the steps that make sense for your organisation.
Detail about how diversity and inclusive culture is measured, how you can utilise data or insights you might already have – and how you can get the information you need depending on resources, capacity and urgency.
Clarity on different D&I topics so you can make informed decisions about the training or knowledge building you should invest in right now – or in the future.
Tips to effectively elevate your D&I messaging and communications from leadership and at all levels, making it BAU so people see and experience it as a priority.

About Pippa Halley
Pippa Halley is the founder of Culture Smart. She is a workplace culture expert, D&I specialist, and communications leader with 17+ years of experience. Pippa takes a practical approach to working with clients. She helps busy leaders cut through the culture and D&I noise, providing them with clear steps that make sense for each unique situation.
Contact maeve@icbe.ie to request dates

ICBE Artificial Intelligence Executive Programme - An Introduction
2024-04-25 15:00 - 15:30
ICBE Artificial Intelligence Executive Programme – An Introduction
April 25th, 3- 3.30pm
With Victor del Rosal, UCD Professional Academy
This free webinar will give participants an introduction to our new ICBE Artificial Intelligence Executive Programme, which begins on May 1st, 2024. For further information on the programme Click on the link
This webinar will include:

Brief introduction on what AI is.
Information on Gen AI and benefits
Overview of the ICBE Artificial Intelligence Executive Programme
Q+A

To register for this free webinar, click BOOK A PLACE above
We will forward the Zoom link prior to the 25th

Victor del Rosal, UCD Professional Academy

AI Educator and Pioneer
Lecturer, Masters in AI for Business, National College of Ireland, Dublin
Founder & Chief Prompt Engineer, Fiveinnolabs, AI innovation consultancy
Book author: “Disruption: Emerging Technologies and the Future of Work”
Head of Business Analysis for High Tech & Telecom at the Tata Consultancy Services Supply Chain Center of Excellence
Director of Strategy and Business Development for Irish cloud services provider CloudStrong

ICBE Knowledge Session: High Performing Teams | The Victory Conditions
2024-04-24 10:00 - 11:00 | online
High Performing Teams | The Victory Conditions
Wednesday, April 24th / Starts at 10am45 mins + 15 mins Q&ATo register, click BOOK A PLACE aboveWe will forward the Zoom link prior to the 24th In this webinar, we will explore the fundamental elements of high-performing teams.
Emphasis will be placed on the pivotal role of psychological safety in empowering team members, underscored by the significance of trust, expectation, and recognition in the context of high-performance.
Attendees will be invited to engage in further discussions on cultivating high-performing teams and fostering a culture of innovation during a Q&A session.

Who should attend? Learning & Development Managers, HR Directors, Leaders of people development looking to enhance team and organisational effectiveness, in organisations of 150+ employees.

Timothy Mulholland – Organisational Development Consultant | OMT GlobalWith over 20 years’ practical management and leadership experience in Ireland and abroad, Tim has held various leadership roles across a wide range of industries – in particular; technology, finance, and professional services. Having managed high-performance teams large, small, local, and global, Tim comes with a demonstrated history of enabling high performance through the delivery of individual, team, and organisational initiatives. Having qualified as an industrial psychologist and psychometric practitioner, Tim extracts both qualitative and quantitative, evidence-based data to help understand, inform, and deliver on all initiatives.

OMT Global
At OMT, we believe when passion and purpose combine, great things can happen.
We are strong believers in lifelong learning and development, staying curious and developing the mindsets, skill sets and toolkits of your people to drive your business forward.
We are dedicated to creating world-class leaders and managers, developing nurturing work cultures, truly aligning strategy and enhancing the overall employee and customer experience.
www.omtglobal.com

Benchmarking Visit to Coca-Cola Ballina Beverages
2024-04-18 13:30 - 16:30
Digitisation and Automation for Manufacturing
In collaboration with the North West Lean Forum

Agenda|
Please arrive at 1.15pm for 1.30 prompt start.
Overview – Coca-Cola Ballina Digital Transformation Journey
Tour
Debrief and Q&A
Numbers attending site visits are limited and members are registered on a first come first serve basis.
This event is fully booked

IMI Essential Skills of Management (Cork)
2024-04-18 09:00 - 17:00 | IMI Cork, 1 Lapps Quay, Cork, Cork, T12 VF82, Ireland
The Essential Skills of Management programme is one of the IMI’s most popular executive development programmes

6 Days: 18th – 19th April , 16th – 17th May and 13th – 14th June, 9.00am – 5.00pm each day
All 6 days in person at IMI training facilities, Lapps Quay, Cork

Cost = €1,500 per personSubstantial Skillnet funding applied
Contact grainne@icbe.ie to book your place
This highly interactive six-day programme is designed to enhance your existing management skills.We will help you develop new competencies within a framework of identified essential skills.
It is comprised of 6 full days divided into 3 modules of 2 consecutive days each:

Excel: Learn a variety of management tools and techniques,
Perform: Discover how to design strategies for increased employee performance and
Deliver: Find out how to foster an environment of creativity and innovation.

WHO IS THE COURSE FOR?This programme is ideal for developing managers who have 6 months or more experience and who would like to enhance their key management skills.
LEARNING OUTCOMES
Module 1• Define the role of the Manager• Apply listening techniques• Diagnose business environment• Develop Stakeholder maps• Apply planning techniques• Set effective goals• Solve problems effectively• Manage through conflict Module 2• Understand influencing styles• Align resources• Delegate tasks effectively• Empower team members• Build trust• Enhance motivation• Develop teams• Manage team dynamics Module 3• Deliver effective feedback• Identify leadership styles• Understand personal behaviour• Diagnose behaviour of others• Apply a PMDS• Coach for performance• Manage performance• Deliver appraisals

Schedule
Module 1 (2 days): Understanding your Role and Context• Remote working and leading• The role of the manager• Listening skills• Your development planning• Management behaviours• Essential steps of planning• Goal and objective setting• Problem solving• Responses to Conflict Module 2 (2 days): Aligning Goals & Resources• Influencing• Delegation• Flexible Management• Introduction to Belbin• Belbin Team roles• Motivation• Building blocks of successful teams• Building trust• Team stages & high performing teams Module 3 (2 days): Building an enabling culture• DiSC Profile – understanding self• DiSC Profile – understanding others• Performance management & effective feedback• Coaching skills for managers• Managing different performance conversations• Pulling it all together

Trainer Profile
Dymphna Ormonde has spent the past 12 years as an executive coach and trainer across both the public and private sectors designing and delivering training and coaching programmes at all levels in organisations including business owners and management teams and has built a reputation for developing and delivering training that engages, challenges and stimulates the thinking of participants to bring about change in behaviours. In addition to coaching and training, Dymphna has lectured on Leadership and Change, Human Resource Development and Communications in Organisations in the J.E. Cairnes School of Business, NUI, Galway and on Front Line Management for the National College of Ireland. Dymphna was awarded a diploma in Life and Business Coaching, accredited by the European Coach Institute.

BUILDING A HIGH PERFORMANCE CULTURE with leading performance psychologist Caroline Currid
2024-04-04 09:00 - 13:00 | ATU Sligo, ATU Sligo, Ash Lane Ballytivnan, Sligo, F91 YW50, Ireland
TO BOOK YOUR PLACE, VISIT EVENTBRITE

As a leading Performance Psychologist, Caroline Currid is creating a legacy
by enabling elite sports and business people to achieve unprecedented results
Combined with her common-sense approach & psychological insight, Caroline has achieved ground breaking results working across a range of
industries globally including Pharmaceutical, Energy, Aviation, Engineering, Technology, Medical Devices, Financial, Health Care & Recruitment.
Her results within the sporting domain have also set her apart from others in her field of expertise and she has become
one of the most sought after in the field of Performance Psychology.

TO BOOK YOUR PLACE, VISIT EVENTBRITE
AGENDA:
9:00am – 9:30am Tea/coffee & pastries + Networking
9:30am – 9:45am Welcome & Introductions
9:45am – 11:15am Building A High Performance Culture with Caroline Currid
11:15am – 12pm Q&A
12pm – 1pm Light lunch + Networking

WHY SHOULD I ATTEND?

Learn about the High Performing fundamentals that apply to both elite sports and business – the basis for cultivating high performing leaders and their teams
Operating in a high pressure environment? Learn how to manage stress and uncertainty while maximising performance
Learn how to thrive and achieve success at both a personal and organisational level

“Caroline was absolutely outstanding. Her talk was so well prepared and tailored to the crowd. Each and every person who attended spoke about how relatable and intelligent her presentation was. I can see why she is at the top of her field. I think the team felt the points and guidance that Caroline gave them will help them reach success in work and also in life outside work.

Some of the sports teams & individuals Caroline has worked with include:

Rugby Lions Captain, Paul O’Connell
Gold medal-winning members of the Kenyan Olympic team
All Ireland Football Championship winners Tyrone (2008) Dublin (2010 & 2011)
All Ireland Hurling Championship winners Limerick (2018, 2020, 2021, 2022 & 2023)
Celtic FC
Munster Rugby

WHO IS THIS HIGH PERFORMANCE SESSION FOR?

This is a high impact session with transformative insights. It is an experience that will challenge you to take action and see results.

This session is specifically designed for people in business & sport who operate in the challenging realm of decision-making. Recognising the immense pressure they face; the session addresses key challenges such as managing stress and uncertainty, cultivating high-performing teams, and implementing strategies for selfcare.

Additionally, the session focuses on removing self-imposed limitations, maintaining high standards, and building a robust support network. By addressing these critical aspects, the session aims to empower leaders with the skills and insights needed to thrive in their roles and foster both personal and organisational success.

The North-East Lean Network is an industry-led network that focuses on best practices and cutting-edge developments in Lean enterprise, operational, and process excellence; lean thinking and practices; and continuous improvement.

The West & North West Lean Network is an industry led business network linked with 3rd level Academic Institutions, IDA, Enterprise Ireland, Local Enterprise Office and Chambers of Commerce.
Our Mission is to promote Lean methodologies across all sectors and to share ideas that foster competitiveness for success.
Each year we develop a calendar of events, a mix of seminars and best practice visits to companies within and outside the region.

The Irish Centre for Business Excellence (ICBE) is Ireland’s leading knowledge sharing network for Business Excellence. At ICBE we bring global best practice in business excellence to our members, provide insight into what they need to be doing next and support them in their journey. Our network comprises Ireland’s leading companies, across sectors, who are aligned with our ethos of knowledge sharing.

Aircraft Lease Transition Project and Data Management (L7, 10 ECTS)
2024-04-03 18:00 - 2024-06-26 21:00
Aircraft Lease Transition Project and Data Management (L7, 10 ECTS)
Start Date: April 3rd, 2024 |10 weeks
Funded Cost: €1,125
Overview
The aim of this course is to familiarise students with Aircraft Lease Transition Project and Data Management and enable them with the knowledge of how to develop a plan which will effectively manage the aircraft technical data during the transition phase. Successful students will be able to examine project details and evaluate information, presenting it for dissemination by technical teams during the process and be able to generate information and propose solutions to manage client obligations and expectations during negotiations.

What are the entry requirements?
A Level 6 qualification in aircraft maintenance, an aviation qualification at Level 6 or above or with extensive experience in the aircraft maintenance industry.
ENGLISH LANGUAGE: Applicants who do not have English as their first language must ensure they satisfy English Language requirements. For entry to undergraduate courses, a minimum score of 5.5 in an IELTS exam is required. For postgraduate courses, a minimum of 6.0 is required. It is the responsibility of the applicant to ensure their English proficiency meets these requirements.

What modules will I study?

Principles of Project Management
Software Platforms 1
Software Platforms 2
Lease Transition Time Management
Aircraft Technical Information Evaluation
Technical Information Presentation
Aircraft Technical Data Analysis
Group Work – Practical
Lease Consultant / Client Communication and Management
Transition Project Case Study

Delivery
10 weeks, 3 hours per week.
6.00pm to 9.00pm
Commencing April 3rd, 2024
What will the time commitment be?
Each 5 credits will normally equate to approximately 100 Total Learning Hours. Total Learning Hours includes the time you spend in class (lectures, tutorials, practical elements) and the time you spend completing work outside of college. The balance between these two varies by discipline, and by level of study.
You should bear in mind that the workload will increase at particular times e.g. when assignments are due.
Assessment
100% Continuous Assessment
Qualification
Certificate in Aircraft Lease Transition Project and Data Management (Special Purpose Award, Level 7, 10 Credits)
For queries relating to the course content
Contact: Jane Magill, Atlantic Air Adventure Park Co LtdTel: 061 363687 / 087 2037487
Book online at the Flexible Learning Website:
https://tus.ie/courses/certificate-aircraft-lease-transition-project-and-data-management/
This programme has secured funding under the Aviation Skillnet. Eligible companies and individuals can secure contribution of 25% towards course fees. You or your employer should contact Maeve O Neill, at maeve@icbe.ie to confirm that you are eligible for support. Subject to terms and conditions.

ICBE Lunchtime Webinar - Data Analytics For Everyone: How to Use Data to Enhance Your Role
2024-03-26 13:00 - 13:30 | Webinar, Webinar
Data Analytics For Everyone: How to Use Data to Enhance Your Role
with Helen and Dave Clarke, Clarke Analytics
Tuesday, March 26th @ 1pm30 minutes + Q&A To register for this free webinar, click the BOOK A PLACE button aboveWe will forward the link prior to March 26th

Every company is now a data company
Data analytics allows us to harness the power of data – enabling better decision-making – leading to better outcomes
This webinar discusses why it is important to be part of your companies’ data conversations – have your voice heard and expertise count

Who Should Attend?People with an interest in the data, analytics and AI landscape – who are curious to see how they can use data in their role What You Will LearnAs companies double down on their data and analytics investments, you will learn the importance of being able to communicate using data + that it is accessible and can be understandable – even if you are not a data scientist/analyst (nor want to be)

Dave Clarke – Clarke Analytics CEO30 Year Data Technology Professional. Wide experience from solution architecture, data infrastructures, data analytics and AI technologies, project, program and people management Helen Clarke – Clarke Analytics COO12 years experience in the technology industry (telecoms and analytics professional services). Key experience in customer service, compliance, research and business development.

Leadership in the Future World of Work – Title or Action ? (1-hour webinar)
2024-03-13 10:30 - 11:30 | Webinar, Webinar
Leadership in the Future World of Work – Title or Action ?
10.30am to 11.30am
Wednesday, March 13th

with Eamonn Eaton, Learning Specialist
This hour-long session will include a presentation, interactive elements and a Questions & Answers section

Click BOOK A PLACE above for this Free webinar & we will send the Teams link prior to the session

In the new World of Work leaders must be able to lead teams and influence outcomes within and outside the traditional organisational hierarchy. Now that matrix, remote, hybrid, project teams are the norm leaders are faced with increasing complexity within their roles. Leadership now often sits outside the organisation hierarchy & we must all lead and influence across diverse stakeholders even if we have no direct reports.
During this webinar, Eamonn will look at the leadership challenges and opportunities we all face as leaders in the swiftly changing and fluid world of work.
During the session, we will have the opportunity to reflect on where our own leadership presence comes from and how we can individually and collectively contribute as leaders to the future sustained success of our organisations.
This webinar is suitable for anyone who leads people, leads with subject matter expertise, or is just interested in exploring the topic of leadership.
The webinar will cover:

The Changing Leadership Paradigm
Leadership Presence
7 Skills for Tomorrows Leaders
The Hybrid/Remote work leadership challenge
10 Leadership skills in demand for the Future of Work

Eamonn Eaton is an Executive Coach and Learning Specialist with a passion for helping people maximise their talents and be their best in everything they do.
As a Learning & Development professional, he has over 25 years’ experience designing, developing and delivering learning & development interventions aligned to business and individual learning objectives withing the financial services sector and as a L&D Consultant.
Eamonn’s coaching experience includes graduate onboarding, career choices, navigating career change and transitions, senior leadership position interview preparation and executive coaching.
Outside work, Eamonn is a keen swimmer and cyclist with an interest in music and the arts.

CHANGEMAKERS CONFERENCE
2024-03-07 09:00 - 16:00
Get ready to be inspired at Changemakers 2024, where thought-leaders, visionaries and like-minded people will come together to share ideas and insights on driving change in organisations. ICBE Advanced Productivity Skillnet is delighted to support this event for ICBE Member companies only.

Date: 7th March 2024
Location: Barberstown Castle Hotel, Straffan, Co. Kildare. W23 CX40
Start/Finish: 9:00AM – 4:00 PM
Early Bird Non-Members Cost (until 31 Jan 2024) €350pp – ICBE Members Early Bird Cost €280
Standard Non-Members Cost: €450 per person – ICBE Members Standard Cost €360

ICBE Members Registration Link

(NB : This link brings you to the event website and is exclusive to ICBE Member companies. In the registration process, please choose payment method “OFFLINE/OTHER”. This will generate an invoice to ICBE Advanced Productivity for the full amount and we will invoice your organisation for the subsidised amount)

Agenda at a Glance

Welcome & Introductions
9:00 AM – 9:15 AM
Creating a Catalyst for Change
9:15 – 10:00 AM
Unlocking Change using Creativity
10:00 AM – 11:00 AM
Rapid Mass Engagement
11:00 AM – 12:00 AM
Lunch
12:00 – 13:00
Building Capability for the Future – Panel
1:00 PM – 2:00 PM
Creating Deep Excellence
2:00 PM – 3:00 PM
Building your 100 Day Plan
3:00 PM – 3:45 PM
Thank you & Close
3:45 PM – 4:00 PM

More detailed information available on the event website

This event is for Leaders & Decision-Makers who are responsible for inspiring and leading change in their organisations.

Planned Outcomes :

Create an engaging and fun environment to help delegates build knowledge; experience and new skills.
Support delegates understand who they are, how they communicate and help them improve their leadership skills and ability to drive change
Enable delegates to drive both personal and organisational change through effective training and coaching methodology

In addition to the conference, each delegate can avail of the following :

Build your 100 Day Plan
To help ensure you to make a positive change we will work with you to create your own 100 Day Plan as part of the event. This will be supported by your personal journal to help enable your success.
Soundwave
As part of the conference you will have the opportunity to complete the Soundwave assessment and the Soundwave 360 assessment (worth €250) – valuable tools to help you understand your communication style.
Coaching
We will also support every delegate with individual 1:2:1 coaching sessions following the workshop to help you implement your plan

Building Emotional Intelligence - Free webinar with Richard Burke
2024-02-28 10:00 - 11:00 | online
Building Emotional Intelligence
1-hour Teams Knowledge Session
10 – 11am Wednesday, February 28th
including Q&A
To register, click the BOOK A PLACE button above
We will forward the Teams link closer to the date

Some of you may have already attended (or heard about) Richard Burke’s excellent session on Resilience.
We are delighted to offer an opportunity to hear Richard’s take on Building Emotional Intelligence
– designed to enable you to bring your best self home
Richard will delve into our emotions, what they mean, how they play a part in our everyday lives
and how we can use them to our advantage.

Feedback from previous sessions:

“Thanks Richard & co – very interesting and insightful”
“Thanks so much! That session with Richard was absolutely terrific, so insightful and powerful. Really enjoyed it and his honest, no frills, plain talking approach was so refreshing.
“Fantastic session – Thanks so much”
“Thanks ICBE for organising the Richard Burke this afternoon. It was really, really very good”

Richard Burke
Resilience Matters – Ireland’s leading specialists in personal and organisational stress
Richard’s ability to design and deliver his Resilience Mattes & Building Emotional Intelligence courses comes from his unique background, education and experience. He qualified as an Industrial Engineer in 1992 winning the AP O’Reilly award for his paper in Industrial psychology. He worked as the National Education officer for the I.I.E. for two years and in the area of business improvement in large manufacturing companies for almost twenty. His primary remit was on increasing efficiencies, changing organisational architecture and involving people in the change process. He was a member of the global health and safety team with the toy manufacturer, Hasbro. Having held management roles in multi-national businesses, he earned his MBA in 2002. He then qualified as a trainer with the IITD in 2007. He has also lectured in Waterford Institute of Technology, now SETU, on their management degree program.
Richard is a key note speaker every year at conferences in Ireland and the UK. His focus is on the role mental health plays in peoples personal lives and in organisations. He is a registered and insured clinical hypno-psychoanalyst and opened a private clinic in 2005. In his clinic he helps children and adults tackle a large range of disorders. He specializes in stress, anxiety, fear and trauma.
As you can see, Richard has an in-depth knowledge of organisations and people. His skill-set marries business issues with psychological understanding and improvement. This insight and his unique method of delivery is the reason this course delivers practical value and why people will never forget the things they learn on the day.

Benchmarking visit - Tirlán Ballyragget Site, Co. Kilkenny (previously Glanbia)
2024-02-22 09:00 - 13:00
Problem Solving and Demonstrated Excellence
Members only visit limited to 2 per member company
Numbers attending site visits are limited and members are registered on a first come first serve basis.
Agenda from 9.00am – 1.00pm

Intros & welcome

Introduction to Ballyragget and Business Excellence

Problem Solving

Background to original ICBE call for support on Problem Solving
Tirlan Problem Solving Approach & Methodology and discussion on achieving ‘buy in’ and ‘enabling’ Problem Solving
Showcase the 3 x Problem Solving finalists

Excellence Showcase
Site Tour
Q&A
Lunch
End of Visit

HR and AI - How AI is reimagining the employee experience | Free Webinar
2024-02-21 13:00 - 14:00
HR and AI – How AI is reimagining the employee experience | Free lunchtime webinar
Wednesday, 21st February.
1pm to 1.45pm
To register via zoom for this FREE webinar, which is open to all, click here

For HR Managers interested in understanding the impact of AI on the recruitment process & employee experience.
ICBE is offering the opportunity for HR managers to attend a free lunchtime webinar with expert Maryrose Lyons, Founder of the AI Institute.
Session overview
This webinar will educate HR leaders on how AI;
+ can transform hiring
+ ensure bias-free recruitment
+ evaluate workforce automation trends
+ enhance the overall employee experience.
Attendees will leave prepared to develop ethical, legally-compliant AI systems that augment talent acquisition, empower teams, and provide data-driven insights across the employee lifecycle
About the Presenter:

Founder of the AI Institute, @maryroselyons has a strong reputation for bridging the gap between AI technology and business applications through practical, skills-based training, with a particular focus on HR.
To register via zoom for this FREE webinar, which is open to all, click here

Supported by Aviation Skillnet.

Digitalisation & Business Analytics in Aviation Micro-Credential | DCU Business School
2024-02-21 - 2024-03-13 | Instructor Led
Digitalisation and Business Analytics for Aviation Micro-Credential

Funded Cost with Aviation Skillnet funding : €865 (€1,236 without funding)
Duration: 5 Days
Start Date: 21st February, 2024

Overview:

The primary goal of this module is to familiarise you with the key digital technologies utilised in the aviation industry, as well as the essential tools and techniques for leveraging data analytics in support of strategic business decisions.
You will delve into the world of digitalisation initiatives, such as Blockchain, 5G, SWIM, and Augmented Reality, and understand their transformative impact on the aviation sector. Moreover, you will acquire the necessary skills and knowledge to effectively manage and manipulate data using cutting-edge tools, fostering a foundational understanding of data management that is imperative in today’s modern organisations
Outcome:
Having completed this module students will be able to:

Explain the key concepts of big data and data analytics, the business case for data analytics, and how it interacts withaviation operations and strategies
Describe the types of analytical tools and statistical modelling techniques available to analyse business data and assess theirsuitability for different types of business problems
Explain what the digital transformation is, and how the digitalisation of services and products has evolved within the aviation industry
Critically evaluate different digitalisation options, their push and pull factors as well as their value for the industry

Awarded:
7.5 ECTS on completion of a module

For more information on the programme or to register your interest please click here
Please contact maeve@icbe.ie for queries regarding Aviation Skillnet funding
