Frontline Managers Programme – QQI Level 6 : Virtual classroom GROUP 2
2026-04-17 08:00 - 2026-07-02 17:00 (Europe/Dublin) | online
The Resilient Mind at Work
Dates: November 4th and 11th,
Time: 9.30 to 1pm
Cost: €95 pp
Introduction
As a busy person you understand the demands of the real world. The increasing demands placed on us personally and professionally affect our health and our business. What makes some people focus and perform better under pressure while others struggle? The answer is Resilience. This does not mean being hard. Resilience is a measure of your subconscious flexibility and also what practical and psychological coping mechanisms you have access to.
This unique practical training experience will transfer that knowledge to you so you can perform to your full ability each day equipped with the tools and techniques to reduce stress.

Training Aims:
The aim of the training is to enable you to understand stress and how you personally react to it. The primary aim of the course is to put you in control of your stress response.
In order to be able to control your personal reaction you must first be mindful of it and then be able to “feel” that you can control it.
Programme Content and Learning Outcomes:

What stress actually is
How the mind and body reacts to stress
How your mind works
The affects stress has on the body
The flight of flight reaction
Common coping mechanisms
The general adaption syndrome
How pressure turns to stress
How stress reduces performance
The main areas of stress management
Complete a personal stress audit, swot analysis and stress diary
How to cope with work overload
Time management tips
How to work with powerful people
How to deliver bad news
Co-worker and team stress
Performance stress
Environmental stress
Awareness and positive thinking
The power of thought
Emotions and what they mean
How to manage emotions
Chemical stress

What Participants Say:
“I found the course fantastic. Great balance between practical and real life examples. Instructor is excellent and very knowledgable. Would highly recommend this course to any person in any organisation".
Gillian Power, Human Resource Manager, Lufthansa

Dr Aisling O’Neill , Waterford Institute of Technology
“A very worthwhile day offering great insight into the conscious and subconscious mind with practical tips & solutions that can be incorporated for positive change in both my personal and professional life. Thank you

“One of the best courses I have been on” Sean Duggan , EHS Sanofi

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