Total Productive Manufacturing (TPM) Masterclass
2026-04-14 - 2026-04-15
Total Productive Manufacturing (TPM) Masterclass
Hosted by Zimmer Biomet, Galway
Delivered by SA Partners

14th & 15th April 2026
(Times, Agenda etc will be confirmed directly with participants in advance of the workshop)

Non-Member cost – €1200

With Skillnet funding – €960

REGISTER DIRECT HERE – please include ICBE in the company name field

Limited places remaining and will be allocated on a first come first served basis

A 2-Day Immersive Experience for Operational Excellence and Manufacturing Leaders
This exclusive 2-day TPM Masterclass has been designed specifically for Operational Excellence Directors, Manufacturing Leaders, and Asset Management Professionals who want to reduce downtime, improve equipment effectiveness, and embed sustainable reliability practices across their operations.

Rooted in the globally respected Total Productive Maintenance model developed by S A Partners, this hands-on program blends theory with real-world practice. You’ll walk away not just with knowledge, but with a high-level action plan tailored to your own organisation.
Why Attend?
In today’s competitive manufacturing environment, reliability is everything. Equipment failures don’t just stop production – they erode profitability, customer confidence, and employee morale. This masterclass goes beyond tools and techniques to give you a systematic, proven framework for building reliability into the very fabric of your operations.

You’ll learn how to:

Maximise asset reliability by embedding TPM principles into daily practice.
Align leadership, behaviours, and systems to drive sustainable cultural change.
Build capability across teams – from operators to executives – to make TPM part of “how we work.”
Apply Lean thinking tools and systems in real manufacturing environments.
Transform reactive maintenance into proactive reliability management.

What You’ll Experience Over 2 Days
This is not a lecture – it’s a hands-on, practical masterclass designed to challenge your thinking and sharpen your approach.
Core Modules Include:

TPM – theory, practice, and business impact
A Day in the Life of an Operator – see TPM through the operator’s eyes
TPM Audits & Condition Appraisals – how to identify opportunities for reliability improvements
Refurbishment Planning & Asset Management – optimising lifecycle performance
Problem Solving in Action – structured approaches that eliminate recurring issues
Leadership & Behaviours – the role of leaders in making TPM stick
Training & Development for TPM – building skills across the workforce
Gemba Walks – test theory on the shop floor and connect learning to practice

Throughout the program, you’ll also participate in a real-life Kaizen activity, applying what you learn in a live environment, with feedback and guidance from expert facilitators.
How It’s Delivered

Onsite Training: Two immersive days (2 × 7-hour sessions) hosted at Zimmer Biomet, combining case studies, interactive activities, and practical exercises.
1:1 Coaching: Every participant will receive personalised coaching from an experienced TPM trainer to support real-world application.
Experiential Learning: Practice, apply, and present your own TPM initiative as part of the course accreditation process.

Your Takeaways
By the end of this masterclass, you will: Understand how to deploy TPM to improve asset reliability and OEE. Experience the operator’s perspective and learn how to engage them in TPM success. Build practical skills in auditing, appraisal, and problem-solving. Strengthen your leadership approach to sustain reliability culture. Leave with a bespoke high-level TPM action plan ready to deploy in your business.

Who Should Attend?

Operational Excellence Directors looking to embed reliability as a core performance driver.
Manufacturing Directors & Plant Managers aiming to reduce downtime and boost productivity.
Asset & Maintenance Leaders seeking a proven framework to move from reactive to proactive.
Change Leaders responsible for embedding sustainable improvement cultures.

Why Now?
Global supply chain pressures and rising production demands mean organisations can no longer afford unplanned downtime. This masterclass will equip you and your leadership team with the framework, tools, and behaviours to build reliability into the DNA of your operations.

Host Site :

​​Zimmer Biomet, a global leader in musculoskeletal healthcare, is celebrating a decade in Ireland.
A leading employer in Shannon and Oranmore, Galway, the company’s footprint in Ireland now features two state-of-the-art manufacturing facilities plus a professional education centre that attracts healthcare professionals from around the world.
Founded in 1927 and headquartered in Warsaw, Indiana, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopaedic reconstructive products; sports medicine, biologics, extremities and trauma products; office-based technologies; spine, craniomaxillofacial and thoracic products; dental implants; and related surgical products.

Find out more: https://www.zimmerbiomet.com

Training Provider :

www.sapartners.com

Bridging the Gap | Aviation Essentials for Supporting and Professional Roles | Various Course Dates from January to June
2026-04-14 08:00 - 2026-09-25 17:00 (Europe/Dublin)
Bridging the Gap | Aviation Essentials for Supporting and Professional Roles

2 Day Programme

April 9th and 10th
June 18th and 19th

25% funding available from Aviation Skillnet :
For information on course content contact Aileen Cherry acherry@atlanticaviation.ie

Overview
You will gain insights into aircraft structure, systems maintenance, and the regulatory environment, even if you have no technical background. Attending this course will enable you to better understand and support aviation functions directly related to your work, bridging knowledge gaps and boosting confidence in industry discussions. Hands-on sessions and an optional visit to an aircraft in maintenance bring these concepts to life, making complex aviation technology accessible and understandable.
Learning Outcomes:

Identify major commercial aircraft types
Understand the basics of how aircraft fly
Recognise aircraft construction and system elements.
Use key aircraft terminology confidently
Understand aircraft maintenance planning, certification, and airworthiness standards
Navigate the regulatory environment and understand essential industry terms and acronyms.

Who Should Attend:

Professional services supporting aviation, such as Legal, Accounting, Auditing, Taxation, Fund Administration, HR, Recruitment, Government bodies, Training and Education sectors.
MROs, Airlines, Leasing, Design and Airworthiness.

Course Details:

Delivery Method: In-person/Online sessions held at AAG’s Shannon academy, with flexible scheduling options to fit your needs.
Duration: 2 days.
Day 2 Bonus: Optional visit to the AAG EASA Part 145 facility, where you can observe aircraft maintenance up close.

For information on course content contact Aileen Cherry acherry@atlanticaviation.ie

For funding information contact: maeve@icbe.ie | kumar@icbe.ie

Aviation Insurance Training for Lessors and Asset Managers | April15, 2026
2026-04-15 09:00 - 17:00
Due to exceptional demand are pleased to confirm that Andrea Wilson will be delivering her excellent aviation insurance training course again in April 2026. This course is designed for Lessors, Owners and Financiers to help them navigate the essentials of Aviation Insurance, risk coverage and compliance.

Date: April 5th | Iveagh Garden Hotel, Harcourt St Dublin
Cost: €750 pp with Skillnet funding applied
Contact maeve@icbe.ie to book your place(s)
Key Topics Covered:

Aviation Insurance Types
Clauses and Endorsements
Market Workings and Conditions
Workshop on Certificates and Compliance

About the Facilitator – Andrea Wilson, Wilson Consulting
Andrea held roles supervising back office operations for various start-ups before commencing her career in the aircraft leasing industry in 2010. After spending five years in the insurance team at AWAS (now a part of DAE Capital), Andrea moved to BOC Aviation to work as VP and head of Insurance, building the insurance function from the ground up and handling matters relating to airline lease compliance, and the procurement of aviation and various non-aviation insurances.

In 2023, Andrea created the Wilson Consulting Group to provide high quality insurance training and consulting services to the aircraft leasing industry working with a diverse set of clients from global top 10 lessors to asset managers to new market entrants.

Andrea holds a BA in Business Studies from Trinity College, Ireland and is a Certified Insurance Professional with the Insurance Institute of Ireland. She was awarded a spot on the Airline Economics Top 40 Under 40 in 2021, receiving the Highly Commended designation recognising the calibre and quantity of nominations. She is one of the founding members of PropelHer; a networking group that aims to inspire, motivate and enable women to advance their careers in aircraft leasing. Andrea is an ambassador for Airlink, a non-profit organisation that works with aviation and logistics partners to transport relief workers and emergency supplies for reputable non-governmental organizations (NGOs) responding to rapid-onset disasters and other humanitarian crises around the globe.

Contact maeve@icbe.ie to book your place(s)

Frontline Managers Programme – QQI Level 6 : Virtual classroom GROUP 2
2026-04-17 08:00 - 2026-07-02 17:00 | online
GROUP 2 due to Group 1 being Fully Booked
All sessions using the Go To Training Platform
Front Line Manager ProgrammeQQI Level 6 Cost = €1088 per personincluding certification – 25% Skillnet funding applied
This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People”
Places are limited
Contact grainne@icbe.ie to register your interest
Friday April 17th 11am – noon = Programme Introduction
Programme Starts Tuesday, April 21st / Ends Thursday, July 2nd2 X 2-hour sessions (11am – 1pm) except Communication = 3 X 2-hour sessions Click link below for full calendar of modulesICBE FLMP Group 2 2026

This L6 Front Line Manager Programme is designed to support team leaders, supervisors and managers as you work to develop and enhance your leadership and management capabilities.
This engaging programme focuses on the key skills needed for effective management.
Each workshop incorporates practical approaches based on best practices – participants work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes
Ideal for people who want to– enhance their skills further & are looking for practical application of best management practices and how to successfully apply them consistently– re-enforce and apply the most effective people management skills to get the best from their team and to address issues promptly and effectively– determine the best approaches for managing people and options for addressing issues as they arise

Module 1: Understanding Leadership & Management Role, Responsibility and Requirements – Leadership & Management styles 21 & 23 April
Module 2: Leading Teams Value of Teamwork – Building Psychological Safety & Addressing Dysfunctions 5 & 7 May
Module 3: Communicating with Clarity Effective Communication – Phases of Performance management – Addressing Conflict and the Performance Review Meeting 18, 20, 22 May
Module 4: Understanding Self & Others Framework for Understanding/Understanding Remaining Types 2 & 4 June
Module 5: Effective Time Management Prioritising Tasks to Manage Work Effectively – Delegation 16 & 18 June
Module 6: Managing Change — Managing Through Change – Using Emotional Intelligence 30 June & 2 July

This Front Line Managers Programme provides the opportunity to explore best practices in managing people.Our aim is your personal and professional growth – inspiring you to learn, manage and adapt.
LEAP has extensive experience in providing development programmes which are practical, engaging and focused on solutions to your real issues.
This programme offers a mix of:• Highly engaging modules ensuring you not only learn the theory but determine ways to apply the skills to your situation• Peer learning through exercises and simulations so that you can support each other and, in the process, hone your skills further• Challenging you to develop approaches and disciplines to improve your performance as a manager on a sustained basis
This program is designed to support you as you work to develop and enhance your leadership and management capability

Feedback from previous programs

The training is excellent – interaction strongly encouraged – I would recommend strongly
Will recommend my company should send more staff on this course
I thoroughly enjoyed the programme, it gave excellent insights into myself and my skills
Excellent content made for engaging and thought-provoking sessions, memorable tools and great group dynamics
Great course, really relevant to work situation and how best to handle them
Found course excellent with a wealth of information and knowledge passed.
Would strongly recommend to anyone in or starting a team leader/management role

Shingo Executive Leadership Programme
2026-04-20 07:30 - 2026-04-22 15:00
Shingo Executive Leadership Programme
April 20th – 22nd 2026, Dublin
7.30-3pm Daily

Sustaining excellence is one of the greatest challenges organisations face today. The Shingo Executive Leadership Program equips senior leaders with the mindset, framework, and practical tools to build systems that not only deliver results-but sustain them.
Grounded in the Shingo Model, this immersive three-day experience helps leaders connect principles to systems and behaviours, transforming how they lead and how their organisations operate.

Participants will learn how ideal results come from ideal behaviours and how to design systems that naturally promote those behaviours across teams and functions.

Through engaging discussions, peer collaboration, and hands-on application, you will :

Gain a deeper understanding of the principles and systems that drive lasting excellence.
Explore real examples of leadership transformation and system redesign.
Build a trusted network of executives committed to continuous improvement and cultural sustainability.

Join other senior leaders who are committed to leading with principle and shaping cultures where excellence endures.

A benchmarking visit to Jabil in Bray will offer real-world insights into sustaining excellence, while participants have the opportunity to share challenges and actions with other leaders who are equally committed to building cultures of excellence.

The program sharpens decision-making skills, cultivates teamwork, and aligns organisational purpose with individual purpose. Through systems thinking and strategic deployment, executives will be equipped to lead and sustain enterprise-wide excellence.

Please note that each participating organisation should have at least two attendees; to drive effective transformation, at least one should have P&L responsibility, as individual enthusiasm alone is insufficient.

Full Agenda, speaker and other information available at the Shingo Website

Fees :

Fee (incl. hotel accommodation)
Fee (no accommodation)

Direct Fee
€5100
€4500

ICBE Advanced Productivity Skillnet Fee
€3825
€3375

If you have any queries please contact Aidan Kelly, Skillnet Business Manager – aidan@icbe.ie

Navigating Cyber Risk in Aviation Free Webinar
2026-04-21 12:00 - 13:00
Navigating Cyber Risk in Aviation: Aligning EASA Part-IS and NIS2 through a Risk-Based Approach
Date: Tuesday April 21st 2026 @12pm (1 hr including Q & A).

Click here to register for this free webinar.

Overview
Cyber threats are an increasing risk to the aviation industry, with real-world incidents in Ireland highlighting how quickly operations can be disrupted. In this short, practical webinar, Willis Towers Watson will explore recent Irish cybersecurity breach cases, explain common attack methods, and share key lessons learned.
The aviation sector must comply with the obligations and requirements set out in the EASA Part IS regulation and the NIS2 directive. A common thread across both frameworks is the risk-based approach that organisations are required to adopt.
This webinar will analyse the existing gaps and overlaps between the EASA Part-IS Phase 2 and the NIS2 directive. It will explore how both regulations call for a structured risk-based approach, covering risk identification, measurement, treatment and communication to the board of directors, regulators and third parties. We will also share practical, actionable tips on how to align with both regulations when conducting a maturity assessment and a cyber risk management process. For the former, we will provide insights into the preferred framework prescribed by the NCSC in Ireland (CyFun); for the latter, we will examine how qualitative and quantitative techniques (inspired by methodologies such as FAIR) can be used to measure and communicate risk results, enabling informed decisions before authorities and stakeholders.
Learning points include:

The key obligations and requirements of EASA Part-IS Phase 2 and the NIS2 directive, and how they apply to aviation organisations.
The gaps and overlaps between both regulations, and how to navigate them efficiently.
How to implement a structured, risk-based approach that satisfies the requirements of both frameworks.
How to conduct a cybersecurity maturity assessment aligned with the CyFun framework, as prescribed by the National Cyber Security Centre in Ireland.
How to apply qualitative and quantitative risk measurement techniques, including methodologies inspired by FAIR, to assess and prioritise cyber risks.
How to communicate risk results effectively to your board of directors, regulators, and third parties.

About the Presenter
The webinar will be delivered by Dr. Fernando Sevillano, Head of Cybersecurity Services for Willis Western Europe. Before joining WTW Willis in 2019, Fernando held various leadership and senior roles for more than 30 years in the ICT market with a focus on cyber risk, cybersecurity, and real-time management in the manufacturing and critical infrastructure sectors. He is a PhD (Computer Science), CISSP equivalent, MD in Enterprise Communication and a BD in Economics and Business Management from the Rey Juan Carlos University. He has also co-authored several books on cyber risk management, industrial cybersecurity, and cloud computing. He also actively participates in research with the Rey Juan Carlos University Cyber Security Cluster, with which he has published around 5 international and 15 national articles.

Click here to register for this free webinar.

ICBE Benchmarking Visit Leo Pharma
2026-04-23 09:00 - 13:00
ICBE Benchmarking Visit
Leo Pharma
Dublin 12
“Developing Leaders & Ambassadors to Deploy Strategy & Problem Solve in their Area”
Thursday 23rd April 2026
9.00am – 13.00pm

Please register just one person per member organisation – we may be able to accommodate further attendees depending on demand.
Register here
Agenda with times and logistics information will be sent to registered attendees in advance of the visit.

CONNECT AT YOUR BEST - Professional Development Series
2026-04-23 10:00 - 12:00 | online
3 X two-hour workshops via Zoom (1 webinar a week for three weeks)
10am – 12pmApril 23rd, April 30th (Thursdays) and May 6th (Wednesday)
with Michelle Dinneen, Ardin Career Development
Cost for series: €195 per person(with Skillnet funding applied)Contact alison@icbe.ie to book your place
Suitable for learners at all levels in the organisation
Do you ever leave (or walk away from) a meeting or interaction feeling frustrated, thinking ‘ I could’ve handled that better’ or regretting what was or wasn’t said? If so, this series of Connect at Your Best modules is for you…
On completion of these modules participants will understand how to:
– Hold their ground during difficult conversations/interactions
– Assert opinions effectively
– Manage and regulate emotions
– Apply practical strategies to improve interactions for better outcomes

WORKSHOP 1: Communication & Conflict Resolution: Holding your ground

Pre-work: PAC assessment
Communication facts
Effective listening & questioning
Conflict
Beliefs & Learned behaviour
Ego states
Adult to Adult conversations
Learning review

WORKSHOP 2: Difficult Conversations – Assertiveness & Feedback: Say what you want to say

Pre-work: Assertiveness self – assessment
Our most difficult conversations
Passive – Assertive – Aggressive behaviour
Yes to the person & no to the task
Assertiveness framework with practical application
Feedback misconceptions
The power of facts
Learning review

WORKSHOP 3: Emotional Intelligence: E-Factor

Emotional Intelligence – a brief history
Primary Emotions
Common misconceptions
Dimensions of EI
Triggers & Tells
Emotional hijacks & self-scan techniques
Cognitive Restructuring
Strategies for improving EI & practical application
Learning review

MICHELLE DINNEEN:
Ardin Career Development is owned and run by Michelle Dinneen.
Michelle is qualified to Masters level in Human Resource Leadership and is a Master Trainer.
Michelle has over 15 years experience in both Operations and HR training, learning & development in a regulated multi national environment.
Programmes are creative, interactive and overall an enjoyable learning experience.

Connect at your Best with Michelle Dinneen | Professional Development Programme
2026-04-23 10:00 - 2026-05-06 12:00
Connect at Your Best
Delivered over 3 x 2 hr modules (1 day per week) via Zoom
Dates: April 23rd, 30th (Thursdays) and May 6th (Wednesday)
Funded Cost: €195 per person
Contact maeve@icbe.ie for enquiries or click here to book your place(s)

Programme Overview
Do you ever leave a meeting or interaction feeling frustrated, thinking “I could have handled that better” or regretting what was or wasn’t said? If so, this series of Connect at Your Best modules is for you. Suitable for learners at all levels in the organisation the programme is delivered over 3 x two-hour online workshops. Modules include:

Communication & Conflict Resolution: Holding your ground
Difficult Conversations – Assertiveness & Feedback: Say what you want to say
Emotional Intelligence: E-Factor

Learning Outcomes
On completion of these modules, participants will understand how to:

Hold their ground during difficult conversations/interactions
Assert opinions effectively
Manage and regulate emotions
Apply practical strategies to improve interactions for better outcomes

WORKSHOP 1: Communication & Conflict Resolution: Holding your ground

Pre-work: PAC assessment
Communication facts
Effective listening & questioning
Conflict
Beliefs & Learned behaviour
Ego states
Adult to Adult conversations
Learning review

WORKSHOP 2: Difficult Conversations – Assertiveness & Feedback: Say what you want to say

Pre-work: Assertiveness self – assessment
Our most difficult conversations
Passive – Assertive – Aggressive behaviour
Yes to the person & no to the task
Assertiveness framework with practical application
Feedback misconceptions
The power of facts
Learning review

WORKSHOP 3: Emotional Intelligence: E-Factor

Emotional Intelligence – a brief history
Primary Emotions
Common misconceptions
Dimensions of EI
Triggers & Tells
Emotional hijacks & self-scan techniques
Cognitive Restructuring
Strategies for improving EI & practical application
Learning review

About the Facilitator – Michelle Dinneen
Ardin Career Development is owned and run by Michelle Dinneen. Michelle is qualified to Masters level in Human Resource Leadership and is a Master Trainer. Michelle has over 20 years experience in both Operations and HR training, learning & development in a regulated multi national environment.
Programmes are creative, interactive and overall an enjoyable learning experience.
Contact maeve@icbe.ie for enquiries or click here to book your place(s)

AI in 2026 and Beyond
2026-04-23 12:00 - 13:00
AI in 2026 and Beyond

Date: Thursday 23rd April
Free Webinar
Click on the link to book

Challenge
AI as a technology is moving faster than any other technology we’ve seen in our working lifetimes. Every time you open up your computer, there’s some new feature or advancement from one of the major AI players. For individuals and companies, this is a huge challenge. How do I keep up? What tools should I be using?
Content
This session, run by Joe Houghton, will look at the current AI landscape and how individuals and small businesses, as well as larger corporations, are using it today but also starting to reshape their business processes to take fuller advantage of all the possibilities.
What you’ll learn
AI might be a technology, but it’s not something just for the IT department. AI is an enabler across all aspects of any business. There’s no one tool fits all, so a tool box approach is where you’re going to get the most out of using AI. We discuss current and emerging capabilities in a practical, no-nonsense way.
Who should attend
Anyone who’s getting to grips with AI or interested in where it is today and where it’s going to be tomorrow

Presented By :
Joe Houghton
Managing Director
Houghton Consulting

Joe is a recognised expert in AI, consulting, advising and training many educational institutions, companies and charities on how to implement and use AI effectively. He is the author of 7 books on AI:
AI Governance in Irish Finance: A Practical Guide for Compliance and Innovation
Study smart with AI – 150 essential tools
100 ways AI can help…
Project Managers 100 ways AI can help…
Management Consultants 100 ways AI can help…
Applying Artificial Intelligence to Close the Accessibility Gap: A practical handbook for educators & students
Innovative teaching with AI: Creative approaches to enhancing learning in education

QQI L6 Training Delivery and Evaluation - in person in Limerick (4 PLACES AVAILABLE)
2026-05-07 09:30 - 2026-05-27 16:30 | Castletroy Park Hotel, Limerick, Dublin Road, Limerick, Limerick, V94 Y0AN, Ireland
REGISTRATION DEADLINE = Tuesday, April 8th4 PLACES AVAILABLE QQI L6 Training Delivery and Evaluationin-person training programme 9.30am – 4:30pm x 4 daysMay 7th, 20th, 21st and 27th
Location: Castletroy Park Hotel, Limerick
Cost: €856 per person**includes certification costs + lunch & tea/coffee breaks38% Skillnet funding applied **Costs above are maximum costs based on 8 participantsIf more than 8 participants in total, per person cost will reduce – Final costs will be confirmed prior to course beginningMax of 12 participants to ensure time for practice & interaction Contact grainne@icbe.ie for more details or click the CONTACT US button above & we will get back to you asapClick here to view brochure
This programme is essential for anyone who wants to gain knowledge and insight into professional training delivery skills and evaluation techniques.
During this 4-day face-to-face classroom workshop, you will gain valuable, practical experience delivering mock training sessions.
You’ll receive helpful feedback from our experienced trainer along with guidance and support for your assessment work.
To achieve the QQI Certification, you must successfully complete self-directed learning and assessment work in the 8 weeks following your course. Your trainer will give you guidance and a detailed brief for this work.

Module 1: Concepts and Theories

How adults learn
Adult learning styles
Motivation in training
Evaluation models to assess the effectiveness of your training

Module 2: Planning to Succeed
Factors impacting upon the effectiveness of training

Trainer competencies
Trainer style and self-presentation
Training environment
Group dynamics and engagement
Learning methodologies

Legislative Awareness

Legislation and its impact upon training

Module 3: Delivering Engaging Training

Balanced time planning of material
Presentation skills
Effective explanation of material
Developing confidence and overcoming nerves
Questioning and listening techniques
Body language and its importance in training delivery
Providing effective feedback
Creating opportunities for participation
Dealing with challenging behaviours and difficult situations
Effective use of visual aids
Developing relevant and informative handouts

Module 4: Evaluation of Training

The importance of evaluating training
Models of Evaluation, including Kirkpatrick’s 4 Levels of Evaluation
Devising a range of evaluation approaches
Determining the effectiveness of training for all stakeholders
Challenges presented in evaluation
Providing written and verbal feedback to trainees
Self-reflection and personal improvement planning

More About this Training Delivery & Evaluation QQI Certification
Why is this QQI Training Delivery & Evaluation certification often called “Train the Trainer”?
The old FETAC Train The Trainer Level 6 award was de-activated by QQI and is no longer available.
QQI Training Delivery and Evaluation Level 6 course is the closest replacement in style and content to the old Train The Trainer course.
QQI Training Delivery and Evaluation is a must for anyone who wants to deliver effective training, in any environment.

What are the Objectives of this Training Delivery & Evaluation Course?

Discover and develop your own training styleThroughout the practical and theoretical learning of this programme, you will begin to build a sense of your own unique approachto delivering training. This is a very important element for delivering high-impact, successful training.

Gain a structured, effective approach to planning trainingWe show you how to get the right timing for your training sessions and map out your delivery and materials.

Learn and develop confidence with training delivery skillsThe term “delivery skills”encompasses such a broad scope of abilities required by trainers in all sectors.Here is a selection of what you’ll cover as part of this course: tips and techniques for presentation skills, handling unexpected questions and challenging group dynamics, delivering accurate feedback, overcoming your own nerves.

Understand and be able to apply models of evaluation to your training sessionsEvaluationis an important element of training, both for you as a trainer and for your trainees.The “evaluation” element of this course covers widely-utilised evaluation models such as Kirkpatrick’s Model of Evaluation. You’ll gain the ability to apply these models and provide constructive feedback to your trainees. You’ll also learn how to reflect upon your own performance and use what you learn to improve and grow as a trainer.

Be prepared to complete your assessment work and achieve your QQI CertificationFurther self-directed learning and assessment work is required to achieve your QQI Certificationin Training Delivery and Evaluation.During the course, your trainer will provide you with a detailed assessment brief, and guidance on how to approach your assessment work.

Teaming For Impact (Enhance Your Potential)
2026-05-08 - 2026-05-09 | online
Teaming For Impact
Two days
Virtual Delivery through Zoom10am – 12.30pm and 2pm – 4.30pm Cost: €450 member: €570 Non Member(inclusive of Insights cost / usually €120 + VAT) Contact grainne@icbe.ie for more details/if you are interested in this programmeAlso available as an in-company programme

In today’s fast-paced world of global competition and digital disruption, effective teams and self-aware individuals are key to driving success. High-performing teams and individuals collaborate better, solve complex problems efficiently, and adapt to challenges with agility, giving their organisations a competitive edge.
Our Team Effectiveness Programme is designed to benefit both individuals and teams from diverse organisations. Using Discovery Insights®, a proven model that enhances self-awareness, understanding of personality types, communication styles, and team dynamics, this programme equips participants with the tools to improve collaboration, communication, and conflict resolution. It provides practical strategies for building stronger, more cohesive teams-and helps individuals gain deeper self-awareness to excel in their roles.

Who Should Attend
This programme is ideal for both individuals seeking personal effectiveness and development and teams aiming to improve their dynamics and performance:

For individuals: If you want to enhance your self-awareness, understand your unique strengths, and improve your communication and emotional intelligence, this programme will provide personalised insights to help you grow.

For teams: If you and your colleagues want to learn how to leverage your differences, build trust, and collaborate more effectively, this programme will equip your team with strategies to improve communication and collaboration.

DAY 1 | Focuses on the concept of ‘me as part of a team’

PRE-WORK
● Discovery Insights Assessment
● Trustworthiness Self-Assessment

Emotional Intelligence
● Emotional Intelligence
● Trustworthiness
Insights Discovery
● Our Perceptions
● Colour Energy Theory and Impact
● Recognising & Influencing Types
Type Appreciation
● Personal Profile Review
Personal Reflective Audit
● Application of learning to enhance team and stakeholder relationships, impact, and influence.

DAY 2 | Focuses on the concept of ‘no I in team’

POST-WORK
● Trust Reparation / Psych Safety Socialisation

Team purpose
● HP Team Characteristics / 5 Dysfunctions
● My Team Why
● Psychological Safety
Insights Discovery
● Team Dynamics
● Team Effectiveness Model / Audit
● Building Effective Team Relationships
● Goals, Roles, Processes, Interactions
Team Performance
● Performance Formula Conflict Sources
● Conflict Management Styles
● Feedback and Candour (D4 Discovery Insights Model)

This programme is perfect for anyone looking to learn how to:

strengthen self & team performance and build trust.
create a culture of psychological safety.
improve communication and reduce conflicts.
gain insights into their own personality and working style, and how to better collaborate with others.

Why Choose This Programme?

Personalised Insights: Every participant receives a personalised Discovery Insights® profile, offering deep understanding of their strengths, communication style, and areas for growth. This knowledge not only helps you become more self-aware but also enables you to understand and appreciate the working styles of others, improving your workplace relationships.
Self-Awareness and Emotional Intelligence: Individuals who participate will gain valuable self-awareness, which is foundational for personal and professional growth. You’ll learn how your unique personality impacts your interactions with others and discover ways to improve how you work within your team or organisation.
Trust Building: Learn how to cultivate trust within teams, helping members rely on one another, share openly, and collaborate more effectively.
Psychological Safety: Discover strategies to create a team environment where all members feel safe to express ideas and take risks, leading to more honest communication and innovation.
Enhanced Communication: Through the Discovery Insights® model, you will learn how to adapt your communication to connect better with others, reducing conflicts and creating a more harmonious work environment.
Strengthened Collaboration: Gain insights into how to leverage the diverse strengths of your team members to improve collaboration, innovation, and overall team performance.

Training Provider
OMT Global, established in 1989, is a partner to large Irish and multi-national organisations, dedicated to enhancing the leadership skills of their people managers. From first-time leaders to senior executives, we firmly believe in unleashing individuals’ full potential. We offer a range of consultancy, training, and development solutions tailored to organisations seeking to nurture and retain exceptional talent. Driven by our passion, OMT Global strives for lasting organisational change. We transcend surface-level efforts, guiding clients towards sustainable transformations in behaviours and work practices. www.omtglobal.com

ICBE Benchmarking Visit Cook Medical
2026-05-14 09:00 - 13:00
ICBE Benchmarking Visit
Cook Medical
Limerick
“Solve Problems Together: The Processes That Power CI at Cook Ireland”
The processes, governance, and culture that support continuous improvement
Thursday 14th May 2026
9.00am – 13.00pm

Please register just one person per member organisation – we may be able to accommodate further attendees depending on demand.

Register here

Agenda with times and logistics information will be sent to registered attendees in advance of the visit.

Present At Your Best - Virtual Classroom
2026-05-14 10:00 - 2026-06-11 12:00 | online
Present At Your Bestwith Michelle Dinneen
5 X 2-hour Zoom sessions (over 5 weeks)
10am – 12noonThursdays — May 14th, 21st & 28th + June 4th & 11th
Places are limited to allow interactivity & practice
Cost: €375 member; €475 non member
Contact alison@icbe.ie or Click the CONTACT US button above to book your place

Thursday May 14th – Know Your Audience

Analysis
Hook & Engage
Tailor
Influence

Thursday May 21st – Structure & Content

Planning
Storytelling
Transitions
Memory

Thursday May 28th – Slide Design

Visuals
Pitfalls
Impact
Multimedia

Thursday June 4th – Presenting Virtually

Rules
Challenges
Engagement
Gamification

Thursday June 11th – Practical & Feedback

Before & After
Demonstration
Feedback
Learning Review

MICHELLE DINNEEN:
Ardin Career Development is owned and run by Michelle Dinneen.
Michelle is qualified to Masters level in Human Resource Leadership and is a Master Trainer.
Michelle has over 15 years experience in both Operations and HR training, learning & development in a regulated multi national environment.
Programmes are creative, interactive and overall an enjoyable learning experience.

From AI Curiosity to AI Capability - A practical cross-functional programme in Data Analytics, AI and Agentic AI
2026-05-18 11:00 - 2026-07-09 12:00 | Online session
Standard Cost: €1000 per person
ICBE Advanced Productivity Skillnet Fee €700 (30% Saving)

Click on Link for video

Working as part of a Multigenerational Workforce Free Webinar
2026-05-20 10:00 - 10:30
Working as part of a Multigenerational Workforce
Date: Wednesday May 20th, 2026 @10am (30 min session + Q & A).
Free Webinar
Click here to register
Overview
For the first time in history, five generations are working side-by-side in the workforce, creating a highly diverse, multigenerational environment . Whether you are leading across generations, working alongside colleagues at very different career stages, or simply curious about why the same workplace can feel so different to different people, this session offers fresh thinking for navigating today’s evolving workforce. Rather than treating generations as fixed categories with predetermined traits, this webinar will provide attendees with a more nuanced understanding of why people differ at work – and what they can do about it intentionally.
Suitable for all levels in the organisation, please feel free to share details with your colleagues and teams.

About the Presenter
Michelle McDaid is the founder of The Leading Place, a purpose-driven startup helping organisations reimagine leadership and build cultures where both people and performance thrive. With over two decades of experience in technology leadership, most recently as Senior Director of Engineering at Workhuman, Michelle brings deep expertise in leading globally distributed teams, scaling organisations, and navigating complex change.
She combines real-world leadership experience with evidence-based insights from her recently completed MSc in Work & Organisational Behaviour at DCU, where her research focused on how tech leaders build and maintain trust in remote and hybrid environments.
Through The Leading Place, Michelle supports organisations with leadership development, communication, strategy, and culture change. Her approach is grounded in trust, psychological safety, positive psychology, and authentic connection.
Recently shortlisted for a Newstalk Changemaker Award, Michelle has also been recognised as a finalist in the Everywoman in Tech Awards and the Diversity in Tech Awards, was listed in Diversein’s 133 Women Who Change the World, and included in the CTO Craft 100, recognising technology leaders shaping the future of the industry. Her thought leadership has been featured by CTO Craft, Silicon Republic, The Business Post, and The Irish Examiner, and she is a frequent speaker at conferences, podcasts, and panel discussions. You can check out Michelle’s podcast interviews here.
Michelle McDaid LinkedIn
The Leading Place LinkedIn

Click here to register

Influencing without Authority - 2-hour Virtual Classroom
2026-05-26 10:00 - 12:00 | online
Influencing without Authority
2-hour zoom webinar
10am – 12noon / Tuesday May 26th
€95 Member / €135 Non Member (per person)
To book your place/s, click the CONTACT US button above or contact alison@icbe.ie
This influencing course is ideal for those who need to have work done through others,or who need to convince another person to buy into an idea.
We focus on the key elements of influencing others when there is lack of authority-personal power, and persuasion.
This two-hour session will be delivered virtually, taking the form of presentations, open facilitateddiscussions, break out room activities & discussions, large group activity and action planning. Learning Outcomes: At this end of this course attendees will – Understand what influencing is and the required skills for effective influencing without authority Understand the impact of influencing in a complex organisation Know their inherent influencing style, when to use and impact of it Six Principles of Persuasion Explore ways to influence using different approaches Pre-Course Interaction:Attendees are asked to complete an Influencing Style Questionnaire, the outcomes of which are utilised during the course. Agenda: Welcome & Introductions Influencing – What is it, Skills required, Influencing in a complex organisation, Influence & Power Influencing styles – The 3 Greeks – Ethos, Pathos & Logos, influencing styles – What is yours? When to use and impact of it Six Principles of Persuasion Putting it into practice – Influencing activity completed by group 1 Small Step – using the progressive principal attendees will define a specific action step to ensure transfer of learning back to the workplace
Facilitated by Orla Sherlock, Trigraph Professional Services
Orla Sherlock is an Executive Coach and senior Learning & Development specialist with over 28 years’ experience within the private and public sector. She is a graduate of Trinity College, Dublin and the National College of Ireland and is a member of CIPD, IITD and the European Mentoring & Coaching Council. Her educational background is in HR, Business & Pharmacy. She holds a Diploma in Business and Executive Coaching, accredited by EMCC and is also certified as an EQ-i 2.0 and EQ360 qualified practitioner.
Areas of expertise:
• Emotional Intelligence – Qualified Practitioner in EQi 2.0 & EQi 360 (MHS) – supporting Leaders in developing key EI competencies that begin to change the impact and influence they have on their teams and in their personal lives.• Leadership & Management Development – Orla works with clients to interpret and translate their business objectives and needs into training & development interventions. Designing and delivering highly interactive and practical relevant training in areas of Leadership & Management Development for private & public sector clients.• Performance Management – specifically supporting managers on developing and honing the skills required to lead and engage people through courageous conversations

ICBE Benchmarking/Knowledge-Sharing Forum: Tracking Training (Pharma, Life Sciences & Med Dev)
2026-05-28 12:00 - 13:00 | Online Via Teams
Benchmarking/Knowledge-Sharing Forum
for ICBE Members Only
12 – 1pm on Thursday 28th May
via Teams

Benchmark against other organisations
in pharma, life sciences, med dev industries in the following areas

Annual training hours – Volume of training delivered each year (manufacturing & non-manufacturing areas)
Tracking methods – How hours and effectiveness are measured
Delivery formats – Face‑to‑face, online, blended, etc.
Learning platforms – Use of an LMS or other systems

Please contact grainne@icbe.ie or click the CONTACT US button above
if you are available to attend an online forum/session to discuss these topics so that everyone can better understand industry norms, common challenges and possible solutions.
We will then send you the Teams link (before 28th May)

Enterprise Excellence 2026
2026-06-09 - 2026-06-10
Enterprise Excellence 2026

The ICBE Advanced Productivity Skillnet is proud to sponsor the Lean Business Ireland Enterprise Excellence Conference 2026 which takes place on 9th and 10th June at Atlantic Technological University, in collaboration with the Atlantic Lean Network. Organised by Lean Business Ireland, the event is recognised as one of Europe’s leading conferences focused on Lean thinking, continuous improvement, operational excellence, digital transformation and sustainability. The conference is expected to attract more than 500 leaders and professionals from Irish industry, multinational organisations, academia and the public sector.
The two-day programme will include keynote presentations, panel discussions, benchmarking visits, masterclasses and networking opportunities designed to help organisations improve performance, innovation and competitiveness. Industry experts from companies across manufacturing, healthcare, engineering and technology sectors will share practical case studies and insights on Lean leadership, AI integration, process optimisation and enterprise excellence.
Conference speakers announced so far include representatives from companies such as Coca-Cola Ballina, Abbott, Medtronic, Zimmer Biomet, DuPont and STERIS AST, alongside academic and industry specialists from ATU and other organisations. (eeireland.com)
The event highlights Ireland’s growing reputation as a global centre for Lean and operational excellence, while providing attendees with valuable opportunities to learn, collaborate and exchange best practices.
For agenda and registration visit the conference website : Enterprise Excellence 2026

Note that Skillnet Funding cannot be applied to conference attendance costs.

Power BI Fundamentals - Virtual Classroom
2026-06-09 09:30 - 2026-06-30 13:00 | online
Power BI Fundamentals
4 X half-day sessions via Zoom9:30am – 1pm
Tuesdays: June 9th, 16th, 23rd & 30th
Cost: €495 Member / €645 Non Member (per person)ICBE Business Excellence Skillnet funding applied
It is recommended that participants have a good knowledge of Excel Functions and Formulas such as VLOOKUP
To register on this course, click the CONTACT US button above or contact alison@icbe.ie
This course is designed to Introduce participants to the Power BI Desktop, covering the essential skills you need to create and save interactive Visual reports.
Who should attend this course? Aimed at people who work with data (Excel spreadsheets & VLOOKUP’s etc.), looking to build a solid foundation in Power BI skills.
Key areas include: connecting to Data, introducing the Data Model and how to shape your data, how to build relationships, use Many to One Relationships, apply common DAX formula and functions and finally visualise your data with interactive reports, all within the Power BI Desktop.
By the end of this course, delegates should be able to create visually pleasing and informative Reports using the Power BI Desktop. You will learn how to load raw data into the Power Query and transform the same data into a Visual Report in Power BI.
This course will cover a selection of Visuals such as composition, comparison and correlation, along with Cards, Slicers and Tables. You will also learn how to run Data Cleansing and apply common DAX formula covering some basic calculations and functions.

Pre-requisites

A good knowledge of Excel Functions and Formulas
Knowledge of Relational Database concepts – if you can understand the logic behind VLOOKUP Formula, you will easily understand how a relationship works between 2 separate tables in a database with a common key/column
Knowledge of SharePoint – the best method of connecting excel spreadsheets to Power BI
No prior knowledge of creating charts is required
An understanding of the need to process your information visually
An understanding of the use of large datasets

Course Content

What is Power BI?

The Elements of Power BI
Exploring the Power BI Desktop

Importing Data Sources

Importing and Connecting to Data Sources
Connecting to a Data Source in Excel / CSV Files

Transform and Shaping data
· Introduction to the Power Query Editor
· Data Types, Header Rows and Replace Values
· Remove Columns and Rows
· Splitting Columns
· Transforming Data – Number, Date and Text Specific Tools
· Adding Columns
· Applied Steps
Introduction to the Data Model & Relating Tables
· Introduction to the Data Model
· Create and Edit a Relationship
· Many to One Relationships

Introduction to DAX
· Introduction to DAX Syntax
· Add a Calculated Column to a Dataset
· Using Count and Distinct Count Functions
· Create a Measure to be used in the Values Field of your Visuals

Visualizing Data in a Report
· Create a Report in Power BI
· Use Visuals such as Column, Bar, Line and Area Charts, Funnel, Cards, Tables and Matrix
· Customising Formats
· Using Slicers
· Editing Interactions between Visuals
· Filters
· Drill – Through Filters

Publish Report to Power BI Service
· Overview on Publishing a Report to the Power BI Service
· Add Tiles to a Dashboard
· Q&A Question Box

ICBE Masterclass: Unlock Your Team’s True Performance Edge with Gerry Duffy - FREE ICBE-Member Only Event
2026-06-09 11:00 - 12:00 | online
Unlock Your Team’s True Performance Edge
In this powerful 60-minute online masterclass, Gerry Duffy shares insights
from working with over 1,000 companies and organisations to reveal a simple truth:
Better results come from two things – strong relationships and ongoing people development
Designed for managers, team leads and supervisors, this session shows how building relationships + trust and investing in your people’s growth can drive performance, engagement, and accountability.
ICBE Member-Only Event
To register, click the BOOK A PLACE button above

Who Should Attend?

Senior Leaders
Managers & Middle Managers
Team Leads & Supervisors

What You’ll Gain

Practical ways to strengthen your impact as a leader
Simple approaches to build stronger, more effective relationships
New perspectives on developing your people beyond formal frameworks
Clear ideas you can apply immediately in your role

About the Speaker – Gerry Duffy
Gerry Duffy is one of Ireland’s leading high-performance and leadership speakers, with over 16 years’ experience working with over 1,000 companies and organisations including Aldi, Astellas, Boston Scientific, British Gas, Leo Pharma, Silver Hill Foods, Tesco, Woodie’s DIY and Wuxi Biologistics.
Combining business experience with elite endurance achievements-he once ran 32 marathons in 32 days and completed 10 Iron-distance triathlons in 10 days-Gerry brings a practical perspective on performing under pressure.
He focuses on helping leaders get the best from their people by building aligned, accountable teams where individuals perform at their best and, together, deliver stronger results.
He is also the author of four books, including Lessons for Leaders: 28 Insights to Reflect On for Senior Leaders and CEOs.
Gerry Duffy. Picture Conor McCabe Photography

Team Lead & Supervisor Skills Program: Virtual Classroom
2026-06-11 10:00 - 2026-06-30 13:00 | online
Programme = 3 hour sessions X 4 dates (10am – 1pm) via Zoom
Thursday 11thWeds 17thWeds 24thTuesday 30th June
Cost: €295 member / €395 non member (per person) with Skillnet Funding Applied
Become a better, more confident team leader / supervisor
Aimed at: Team Leaders, Supervisors or those aspiring to develop their personal and team effectiveness in this critical role
Program Objectives
At the end of this program, participants will understand what makes for effective team leadership and be able to communicate more clearly with others. They will know how to motivate people and develop their teams’ performance and will have demonstrated the ability to give constructive feedback and criticism. They will be able to handle conflict with greater confidence and ease. They will leave the program with increased confidence and skills to be successful in their roles.
Program Content
The Role of Team Leader / Supervisor

Stepping up to the Role & Getting the Balance Right
Common Traps for Team Leaders
Leader vs. Manager vs. TL / Supervisor
A Time to Manage & a Time to Lead
Understanding Your style

Communications Skills

Barriers to Effective Communication
Preferred Sources of Communication
Key interpersonal skills
Body language, listening, questioning
Styles of Communication
Get your message across & Building Your Influence

Getting the Best from Your Team

Characteristics of Effective Teams
Stages of Team Development
Coaching for Performance
Motivating for Performance
Shift handovers & meetings

Your Role in Performance Management

The Performance Management Cycle in Action
Measuring & Managing
Stepping up to the Responsibility
Effective Feedback
Stages of Acceptance
Quality Performance Conversations
7 Keys to Feedback
Role Play

Managing Difficult People & Situations

Response to Conflict – Thomas Kilman
Assertive Techniques & Handling Aggression
Typical Difficult Situations in your Role – Role Plays
Developing Your Conflict Management Style & Preferences

Personal Action Plans
Trainer: Invisio

Powerful Conversations: Handling Conflict and Challenging Conversations with Confidence
2026-06-18 09:30 - 2026-06-25 13:00 | online
Powerful Conversations (Professional Development Series)Handling Conflict and Challenging Conversations with Confidence
2 X half day programmes /9.30am – 1pm

Challenging Conversations – Session 1
Giving Feedback that Lands & Assertiveness – Session 2

Cost for series: €195 member; €250 non-member / per person(with Skillnet funding applied)Contact alison@icbe.ie for more details/if you are interested in this programmeAlso available as an in-company programme

Managing conflict, handling difficult conversations and giving constructive feedback are all part of a People Manager’s set of responsibilities. Disagreements happen and tensions arise, which can be challenging and quite complex to navigate.

During this programme we will:

deconstruct conflict to understand what is at the root of all conflictual interactions
then discover how to bring contentious exchanges to a more positive outcome
explore the psychology of feedback & learn how to deliver feedback in a way that another person is open to hearing
learn some structures to support assertiveness in conversations when needed
spend time understanding the impact of unresolved and ongoing conflict and explore strategies to help manage our thoughts and emotions during and after challenging conversations.

This programme is suitable for Managers and Leaders with people Management responsibilities. It is also useful for Human Resources personnel who support Managers and Employees when conflict arises in the workplace.

Facilitated by:
Jane Perry is an Organisational Psychologist, Advanced Practitioner Leadership Coach and Management Development Consultant. She specialises in Positive Leadership, Conflict management, Culture, Behaviour at work and Individual and Team Resilience and Effectiveness. She has the practical management experience of 25 years in Sales Management and nine years as a self-employed Advanced Practitioner Executive Coach and Facilitator, working with a broad range of organisations across the Public and Private Sectors.
Jane runs Leadership and Management Development Programmes which include topics such as Performance and Development Conversations; Communication and Influencing, Relationship Building and Conflict Management. When working in the Conflict Management space, Jane works with individuals, teams and sometimes entire organisations in conflict. Her work is focused on resolution and reconciliation so that people can rebuild and sustain respectful and constructive working relationships.
Jane’s academic background is in Psychology – with an MSc in Positive Psychology and a PG Diploma in Constructivist Psychotherapy. She is an Advanced Practitioner Executive Coach and accredited Corporate Wellbeing Coach.

ICBE Free Webinar: Emerging Insights on Leadership - Claiming and Granting Leadership
2026-06-23 12:30 - 13:30 | online
Emerging Insights on Leadership – Claiming and Granting Leadership
with Dr. Sarah Kieran, Kemmy Business School, UL
Tuesday, June 23rd starting at 12.30pm
1-hour Free webinar

Join Dr. Sarah Kieran in conversation with previous participants in the Wisdom in Action Leadership Experience, Shane Devoy, Site Lead, TE Connectivity and Simone Dwyer, Director of Command Centre Analytics, Teleflex Medical.
Advancing your own leadership, and supporting your teams to step up to lead, is like a dance. The rhythm of the dance is the process of claiming and granting leadership spaces, opportunities, and even simple moments. It is hard to do one without the other. In our latest Wisdom in Action conversation, we explore the granting and claiming of leadership from different levels and perspectives in the organisation. We discuss why it is a critical process for organisational success and explore how to build it as an organisational capability.
Once you register for this session, we will forward the Webinar Link before the 23rd
Dr. Sarah Kieran is Director of Executive Education in the Kemmy Business School. Her research interests lie in areas such as strategic transformation, leadership and the future of work. Today, her work with UL centres on supporting organisations to build leadership capability. Prior to joining UL she worked as a Management Consultant in Strategic and Organisational Development. This followed ten years in the Telecoms Sector where she held a number of leadership roles in Strategy, CRM and HRM.

Register now

Benchmarking Visit to : Tirlán Lough Egish, Co. Monaghan. 25th June 2026
2026-06-25 09:00 - 14:00
Benchmarking Visit to :
Tirlán Lough Egish
Business Park, Tullynamalra, Lough Egish, Co. Monaghan, A75 H525
25th June, 2026
Located in Lough Egish Co Monaghan, this Tirlán UHT Cream processing site is on Shingo Challenge journey. In this visit and site tour, the Tirlán Lough Egish team will focus on core aspects of our Shingo journey, specifically our approach to strategy planning and deployment, continuous improvement and capability building, as well as our daily management approach:

Strategy Deployment ( World Class Targets) – Turning Purpose into Daily Action

Development of a clear enterprise aligned Site Purpose
How our strategic priorities are translated into clear, actionable goals at all levels
Deployment Systems, Running Today, Develop Tomorrow, World Class Target
Challenges and lessons learned in driving ownership and accountability

Developing Tomorrow (Strategically Aligned Project Portfolio Management) – Continuous Improvement & Capability Building

Embedding continuous improvement as a core way of working

How we build capability through structured problem solving and engagement
Creating ownership and involvement across teams to drive improvement

Evolution of our approach to ensure ongoing learning, adaptability, and sustainability

Running Today(Safe and Reliable Operation Execution Every Day) – 3M Management

Evolution of our Daily Management system and key milestones on our journey

How we drive and challenge the right behaviours through daily routines
Role of Leader Standard Work (LSW) in sustaining consistency and discipline

Use of visual management, accountability processes, and performance tracking
Integration of Shingo principles and recognition systems into daily operations

As a host site, the team are very conscious that they don’t have all the answers and would appreciate commentary and feedback from visiting companie.
Only one person per member organisation may attend but depending on demand, we may be able to accommodate further attendees.
Register now

Max 12 people
Agenda with times and logistics information will be sent to registered attendees in advance of the visit

Level 1 Foundation in Professional Coaching Skills
2026-08-21 09:00 - 2027-05-22 17:00
Level 1 Foundation in Coaching (Online)with Ailbhe HarringtonAccredited by International Coaching Federation

21st August 2026 Welcome & Induction to the programme and student platform
Programme: September 20206 to May 2027 via Zoom / Starts Sept 4th 2026
Cost = €3,150 ICBE Member / €4,500 Non-Memberwith 30% Skillnet funding applied
Click below link to view full details
https://aspirecoachtraining.com/about-aspire-coach-training/level-1-foundation-in-coaching/

NOTE: In order to graduate from this Level 1 programme, you must attend and complete all training activities. Furthermore, if you miss day 6, you will not be able to continue without catching up (at additional expense) before day 7.
All training days are delivered via ZOOM and start promptly at 9am (Irish time) and run until 17:30

This training will enable you to gain a recognised professional qualification, the Associate Certified Coach Credential with the International Coaching Federation (ICF).
It is a highly experiential programme focusing on developing the core competencies and skills that have been set out by the ICF. In addition, it is about growing your coaching mindset, and increasing your self-awareness so that you can be an effective professional coach. We draw on thinking from Neuroscience, Transactional Analysis, Neuro Linguistic Programming and Carl Rogers Client Centred approach. We create a psychologically safe environment for learning, and our style reflects a person-centred approach to adult learning.
Online training days which comprise your synchronous learning hours use the principal method of experiential learning: learning by doing, coupled with personal reflection and exploration. There are tutor inputs, interactive sessions, discussions, practice with observation and feedback, live demonstrations of coaching by credentialed coaches; MCC, PCC and ACC, a group coach mentoring day +2 x 90 mins individual coach mentoring sessions. There are also additional self-directed asynchronous learning hours that are completed outside of the training days. These include a reflective journal, short assignments, quizzes, recorded coaching demonstrations to review and learn from, short questionnaires, reflective questions, and preparation for your individual coach mentoring sessions.
Resources are provided to support you for when you with set up a business as coach or working as an internal coach when you complete the programme. Finally, to integrate the skills that you are learning you also engage in peer-to-peer coaching and coaching real clients during the programme so that you start to build your coaching experience and hours as a coach.

Level 9 Certificate in Data Visualisation – 10 week online programme with TUS Limerick School of Art and Design
2026-09-08 10:00 - 2026-11-24 12:00 | Online session
10 credit Special Purpose Award at NFQ Level 9Certificate in Data Visualisation developed by ICBE Business Excellence Skillnetin conjunction with Limerick School of Art and Design (LSAD) – TUS 10 X 2-hour online sessions20 hours directed learning
Autumn/September 2026 dates to be confirmed
Cost after funding applied = €1,050 member per person25% Skillnet funding applied / Regular Cost = €1,400 pp
Places are limited
Contact alison@icbe.ie to register your interest in this programme
For further details visit Data Visualisation (Certificate, L9, 10 ECTS) – TUS
There is a growing need for organisations to present data in a visually coherent & sophisticated wayin order to enhance effective decision making.This exciting 10-week online programme focuses on digital literacy and design and is targeted atanyone who communicates insights from data in their job.

Organisations make better decisions when data is communicated clearly. This 10‑week online programme gives you the visual literacy, design skills, and storytelling confidence to transform raw data into visuals that drive action.
You’ll work on a real project from your own role, learn contemporary approaches to data visualisation, and build the human skills that matter even more in an AI‑powered world.
While organisations use tools such as QlickView, Tableau, PowerBI or Excel; note that this programme is not based on any system. The purpose is to train participants who communicate insights from data, regardless of what system they are pulling the data from, to present that data clearly and effectively so that decisions can be made more easily.
The focus is on visual literacy – As this is a level 9 Special Purpose Award, it is expected that candidates have prior experience working with technology and have a working knowledge of relevant data software.

This training is for anyone who needs to present data insights as part of their role– engineers, finance, HR, technicians etc… Students will be asked to bring a data project to the course that is a typical part of their roleso the project is personal to each student. INTRODUCTION TO DATA VISUALISATIONDefinitions / historical perspective / data visualisation / information design / visual storytelling / key elements of effective data visualisation / case studies VISUAL STORYTELLINGAudience / intention / meaning and significance / visual storytelling / case studies APPROACHES TO DATA VISUALISATIONDesign convention / using colour / typography / space hierarchy / key examples SELF-INITIATED PROJECTEach week for the duration of the project, there will be a specific time set aside to avail of tutorial advice online. Tutorial times will have to be arranged in advance.

Who is this course for?

Anyone who communicates insights from data in their job, either in dashboards, reports or PowerPoint presentations.
This course is ideal for those involved in the interpretation of data as well as the presentation of data in a wide variety of organisations including engineering and manufacturing.
This course is a mix of talks and practical workshops on contemporary approaches to data visualisation.
Participants will learn to create their own data and understand key theories in the interpretation of data visualisation.

Feedback from previous Virtual Programmes:

I found the course to be interesting – lots of new information and sharing the projects that others completed was really helpful. Process Engineer

This course was very beneficial to me for graphing information into key points using the correct graph type, colour, display layout and font. It was excellent in showing me how to present data to a senior team. Would highly recommend the course. The assignments each week got everyone working from the very beginning and thinking about how they could change the display better. Personnel Officer

Would highly recommend the course and the tutor was very well able to transfer information and help all of us to understand the meaning and how to apply it. Systems Analyst

This course was well delivered – gave me loads of help and tips to aid me with my assignments. I found this course very useful. It gave me great tips on knowing your audience. I got a good understanding about the importance of knowing the story that you are trying to tell. It also helped me think about how important font and colour is to your visualisations. I would recommend this course to anyone that uses data for business metrics and presents it out. Data Analyst

Eva Shortt is a graphic designer and art director working on design projects spanning industries such as finance, hospitality, construction and tech. She has over 10 years experience working within the design industry and has an immense passion for thoughtful design.

She studied Visual Communication Design at Limerick School of Art and Design, TUS. And also went on to undertake a Research Masters at LSAD. The work created as part of her Masters project, Exploring the Visual Identity of Cities, was selected for inclusion in the 100 Archive in 2017. The archive charts the past, present and future of Irish design by publishing 100 notable communication design projects, selected each year.

Eva has taught Visual Communications Design at both TUS and University of Limerick and is excited to be delivering the Data Visualisation certificate in the New Year.

Bachelor of Business (Honours) in Aviation Management
2026-09-09 09:00 - 2027-05-05 17:00 | Instructor-led classroom presentation with aircraft visit.
Bachelor of Business (Honours) in Aviation Management
Qualification Title: Bachelor of Business (Honours) in Aviation Management
Award Type: NFQ Level 8 – 240 Credits
Commencement Date: September 2026
Schedule: Part-time
Exit Award: The programme is delivered over four stages and learners can receive an Exit Award on successful completion of any stage if they wish to exit the programme
Funded Cost: €1,260 per Semester with 30% Aviation Skillnet funding applied (full cost €1,800 per Semester)

Overview
What is this Programme about?
This programme is designed for those who are keen to develop and consolidate their business and management skills through lectures, discussion and analysis of key management concepts across the broad spectrum of business in the aviation sector. The programme aims to help students progress to a standard of understanding and analytical thinking that enables them to advance in their careers and progress to Master’s Level should they wish to do so.
Programme details
This BBS Management programme will provide individuals with an in-depth understanding of the theories, concepts and methods relating to the field of aviation management and will provide students with the basis and grounding in theory and practical application to in time take on supervisory and management roles in the aviation sector.
Management of Aviation requires a combination of specialist skills such as:

Human Factors in Aviation
Team Resource and Crew Resource Management
EU Aviation Policy
Aviation Case Studies
Incident Command & Risk Management in the Operational Environment

But it also requires more traditional business skills including:

Management
Groups and Teams Dynamics
Communications
Introduction to Marketing
Quality Management & Control

Who is this Programme for?
This programme is relevant to anyone currently working in the aviation sector or those interested in a career in these areas. Previous students/graduates include pilots, maintenance personnel, administrators, ATC dispatchers and many others.
This programme has a strong student representation nationally with attending cohorts from Galway, Clare and throughout the Southern and Eastern Regions for example Antrim, Carlow, Cavan, Cork, Donegal, Dublin, Kildare, Laois, Limerick, Louth, Mayo, Meath, Roscommon, Tipperary, Waterford and Westmeath.
What modules will I study?
Stage 1 – Level 6 Certificate
ManagementIntroduction to Research MethodsGroups and Teams DynamicsCommunications, Leadership and MotivationIntroduction to Business FinanceThe Aviation IndustryIntroduction to Project ManagementIntroduction to MarketingIntroduction to Health and Safety & Safety Management Systems
Stage 2 – Level 6 Higher Certificate
Business LawHuman Factors in AviationLogistics ManagementIncident Command & Risk Management in the Operational EnvironmentNegotiations and Conflict ResolutionTeam Resource and Crew Resource ManagementQuality Management & Control
Stage 3 – Level 7 BBS Degree
Business Continuity and Project ManagementOrganisational BehaviourEU Aviation PolicyMarketing ManagementAircraft Acquisition & FinanceHuman Resource ManagementAviation Case Studies
Stage 4 – Level 8 BBS (Hons) Degree
Business Research MethodsStrategic Information SystemsCritical Incident Stress ManagementStrategic Analysis and Strategic PositioningSupply Chain ManagementCorporate Governance & Business PracticeDissertationCourse DeliveryClasses are delivered using a hybrid approach involving a combination of pre-course reading, pre-recorded classes, live and onsite classes.
Online Support
Students will have full access to a range of supports available online and through Blackboard, our virtual learning environment. These include our new online programme, PACE, which is designed to support students to access and effectively use library resources in order to complete assignments. Additional supports include an Academic Writing Centre and Maths Support Centre, freely available to all students.

To book go to : https://www.setu.ie/courses/bachelor-of-business-hons-in-aviation-management
For funding queries: Contact maeve@icbe.ie

Certificate in Aircraft Leasing Level 7
2026-09-09 18:00 - 2026-11-11 21:00
Certificate in Aircraft Leasing Level 7
Start Date TBC: September, 2025 10 weeks
Funded Cost: €1,162 (full cost without funding €1,550)

Overview
The aim of this programme is to provide the student with an introduction to the global aircraft leasing industry and examines Ireland’s history and role within the sector. It is intended to acquaint the student with why Ireland is an attractive country for this industry. It will examine the major stakeholders and the size and fleet of the worlds leased aircraft fleet. It will focus on some of the key elements of a typical operating lease agreement and the responsibilities of the Lessor and Lessee during a lease term.

What are the entry requirements?
A Level 6 qualification or equivalent.
ENGLISH LANGUAGE: Applicants who do not have English as their first language must ensure they satisfy English Language requirements. For entry to undergraduate courses, a minimum score of 5.5 in an IELTS exam is required. For postgraduate courses, a minimum of 6.0 is required. It is the responsibility of the applicant to ensure their English proficiency meets these requirements.
What modules will I study?
As part of this module you will study the following subjects:

History of Aircraft Leasing & Industry Overview,
The Business of Aircraft Leasing,
Airlines Decision to Lease or Purchase,
Overview Aircraft Lease Types,
Overview of Typical Aircraft Lease Purchase,
Lessor and Lessee obligations,
Aircraft Types and Performance.
Aircraft Lease Technical Considerations.
Asset Value Protection and Risk Management.
Aircraft Lease Transitions.

Delivery
10 weeks, 3 hours per week.
6.00pm to 9.00pm
Commencing September, 2026
What will the time commitment be?
Each 5 credits will normally equate to approximately 100 Total Learning Hours. Total Learning Hours includes the time you spend in class (lectures, tutorials, practical elements) and the time you spend completing work outside of college. The balance between these two varies by discipline, and by level of study.
You should bear in mind that the workload will increase at particular times e.g. when assignments are due.
Assessment
100% Continuous Assessment
Qualification
Certificate in Aircraft Leasing (Special Purpose Award, Level 7, 10 Credits)
For queries relating to the course content
Contact: jane.magill@tus.ie

Book online at the Flexible Learning Website:

This programme has secured funding under the Aviation Skillnet. Eligible companies and individuals can secure contribution of 25% towards course fees. You or your employer should contact Maeve O Neill, at maeve@icbe.ie to confirm that you are eligible for support. Subject to terms and conditions.

Certificate in Aircraft Records Technician Level 7 (10 weeks)
2026-09-09 18:00 - 2026-11-13 21:00
Certificate in Aircraft Records Technician Level 7
Dates : Sept 9th 2026, 10 weeks
Funded Cost: €1,162 (without funding €1,550)

Overview
This Level 7 Special Purpose Award programme is aimed at aircraft maintenance personnel and offers them a career path into the Aircraft Leasing Industry as Aircraft Records Technicians.
On successful completion of this course, participants will have a detailed knowledge of the aircraft technical documentation required during an aircraft lease transition process. They will be able to devise a structure, plan and accomplish the Lease Transition checklist ensuring no documentation gaps the aircrafts history.
They will be able to evaluate, report and feedback during the process, working with the Lessor and Lessee to manage expectations and achieve a successful redelivery of all required documentation.
The course is developed by CAE Parc Aviation, is validated by the Department of Mechanical and Automobile Engineering at Limerick Institute of Technology as a Level 7 Special Purpose Award with 10 ECTS. The course is facilitated by Atlantic Air Adventure Aviation Centre.

What are the entry requirements?
A Level 6 qualification in aircraft maintenance, an aviation qualification at Level 6 or above or with extensive experience in the aircraft maintenance industry.
ENGLISH LANGUAGE: Applicants who do not have English as their first language must ensure they satisfy English Language requirements. For entry to undergraduate courses, a minimum score of 5.5 in an IELTS exam is required. For postgraduate courses, a minimum of 6.0 is required. It is the responsibility of the applicant to ensure their English proficiency meets these requirements.
What modules will I study?
You will study the following subjects as part of this programme: Introduction to Leasing, Aircraft Lease Contracts, Lease Transition Checklists, Maintenance Programs Planning, Continued Airworthiness Management Organisation (CAMO), Landing Gear and Engines, Structural Repair Data Analysis, Aircraft Records Redelivery Event Open Items Lists, Records Consultant Role, Industry Developments and Trends.
Delivery
10 weeks, 3 hours per week.
Tuesdays from 6.00pm to 9.00pn
Commencing : September, 2025
What will the time commitment be?
Each 5 credits will normally equate to approximately 100 Total Learning Hours. Total Learning Hours includes the time you spend in class (lectures, tutorials, practical elements) and the time you spend completing work outside of college. The balance between these two varies by discipline, and by level of study.
You should bear in mind that the workload will increase at particular times e.g. when assignments are due.
Assessment
100% Continuous Assessment
Qualification
Certificate in Aircraft Records Technician (Special Purpose Award, Level 7, 10 Credits

For queries relating to the course content
Contact: Jane Magill, Atlantic Air Adventure Park Co Ltd
Tel: 061 363687 / 087 2037487
Register your interest and Book online at the Flexible Learning Website:

This programme has secured funding under the Aviation Skillnet. Eligible companies and individuals can secure contribution of 25% towards course fees. You or your employer should contact Maeve O’Neill, at maeve@icbe.ie to confirm that you are eligible for support. Subject to terms and conditions.
