March 22, 2019

Leading People & Teams

Learning Outcomes

  • Understand the role of team leader/frontline supervisor/manager and the capabilities required to execute the role successfully

  • The most successful leadership characteristics and behaviours

  • How to develop and lead a high performing team

  • To manage your own work and time more effectively

  • Most successful ways to approach challenging workplace behaviours

  • Develop awareness of your own management style

  • The development of management thought process

  • Appreciation for the role and motivation of management in leading change and implementing strategy

Who is the course for

Practising and aspiring supervisors, team leads and managers who require a deeper understanding of the management part of their role within the organisation.


Module 1: Managing Vs Leading. The roles and responsibilities of the manager. Different management styles.

Module 2: Planning and Managing Time and Workload. Taking responsibility. Delegating. Prioritising. Managing effective meetings.

Module 3: Communication and Influencing. Building and maintaining effective workplace relationships.

Module 4:  Problem Solving & Decision Making. Managing high performing teams. Team leadership skills

Module 5: Coaching. Most effective coaching methods. Leadership and Change.

Mentoring Support Plan

LBS Partners will provide 4 hours of coaching per participant to support the application of learning to participant’s job roles. This will take place during the delivery period of the training course.

The purpose of coaching will be to review the participant’s progress and learning and how they have applied acquired skills and knowledge to their jobs. This will be reviewed using the Personal Reflective Log which will be completed over the course of the classroom-based learning by each participant. This is also an opportunity to focus on or discuss a particular question or issue they may have in relation to the topics covered in the classroom. This is a useful way to ensure that near-the-job learning is a core component of learning following on from participation in this programme.

Trainer Profile

Since 2002, LBS Partners has been working with companies to help them make that shift from good to great. Providing the capabilities, training and systems they need to unlock Better in their environment – creating an efficient, successful and more profitable business


Using Lean methodologies and industry best practices, and by sharing our collective experience – we’ll partner with you on the road to Better. We’ll use our proven LBS framework to develop process and people solutions specifically designed around your unique challenges. Using our hands-on, data-based and results-driven approach, we’ll work alongside you to guide you through each step of the process – to meet and exceed every goal. And most importantly, we’ll make sure the improvements we unlock are sustainable – continuing and growing beyond our involvement with you.

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