Making AI Work: The role of Lean and OpEx in process improvement using AI

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02/09/2026
  • Duration:30 minutes
  • Presenter:
    Brian Coll ATU
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The rapid development of Artificial Intelligence (AI) is creating significant opportunities to improve and automate how work is performed. However, the availability of powerful AI tools also raises an important question for organisations: Does AI change the established principle that processes should be understood, mapped, simplified and improved before they are automated?

This 45-minute webinar explores AI adoption through a Lean and OpEx lens. It argues that AI has not changed one of the fundamental principles of successful process improvement:

  • Standardise → Optimise → Simplify → Automate (Using AI)

 

If we apply a powerful AI tool to a process that is poorly understood, overly complex, full of waste or simply ineffective, AI does not magically correct those problems.  The session will demonstrate how Lean can provide the framework for more effective AI adoption.  It will examine how Lean thinking can help organisations avoid simply automating existing waste and complexity.  Examples will be provided where AI can be used alongside existing Lean & OpEx tools such as:

 

  • AI as idea generator (Brainstorming, Problem Solving)

AI as a drafting assistant (turn notes into Flowcharts and Process Maps)

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