Building AI Literacy: Practical Skills and Governance — From Awareness to Action

Moving from awareness to practice, this session focuses on the skills and frameworks teams need to use AI responsibly.
Participants will learn how to write better prompts, spot risks in unsanctioned tools, and understand governance principles that support compliance and ethical adoption.
Practical examples will help connect the learning directly to day-to-day roles.

Focus Areas:

• A practical framework for embedding AI literacy across levels (C-suite, managers, employees)
• Hands-on introduction to prompt literacy – how to ask better questions of AI tools
• Governance in practice – how to identify sanctioned vs. unsanctioned tools, ensure compliance, and reduce risk
• Case examples of how different teams (e.g. HR, Finance, Operations) can apply AI responsibly day-to-day

Takeaways:

• Confidence in using prompts and instructions that generate reliable results
• Clear understanding of governance checkpoints: what to look for before adopting a tool
• A practical framework organisations can adapt to build literacy in their own teams
• Examples that participants can connect directly to their work

Who should attend:  Functional heads, team managers, and senior team members who are looking to understand the potential of AI and how to adopt it in a practical and responsible way.