ICBE Members only – Join us for a free workshop Excellence In Process : Finding Your Excellence Through Process Mapping

Location: Glenroyal Court Hotel,

Maynooth, Co. Kildare, W23 C2V1

Delivered by SA Partners

Register Here

Across Ireland, organisations are working harder than ever to meet rising expectations. Regulation is tightening. Customers want consistency and speed. Digital tools are being introduced quickly, often onto processes that are not clear or stable enough to support them. Work still gets done, but it feels heavier than it should.

The issue is not effort. It is clarity. When processes drift and standards lose visibility, people compensate. Hidden work increases. Delays become routine. Improvements struggle to stick. And without a clear picture of how work really flows, it becomes difficult to automate, difficult to improve, and difficult to sustain performance.

Excellence in process begins when the work becomes visible again. It allows you to see where variation comes from, where friction builds, and where opportunity sits. Visibility helps teams design systems that support the work, not complicate it. Excellence is already in your organisation; it is often hidden behind processes that have blurred over time. Making those processes visible is how that excellence begins to surface.

This workshop helps you take that step.

Delivered by : Ishan Sellahewa

Ishan Sellahewa is a Digital Transformation and Operational Excellence leader dedicated to helping organisations leverage technology to streamline processes and drive sustainable improvement. As Head of Digital Transformation at S A Partners, he specialises in helping organisations combine their use of technology with Lean methodologies and change leadership to effectively execute their strategy.

With a background in process management, automation, and governance, Ishan has worked across industries to optimise ways of working and enhance efficiency. Ishan shares practical insights on bridging strategy, technology, and execution, helping organisations navigate digital transformation successfully.

Event Highlights:

• Networking & Introductions (10:00 AM - 11:00 AM)
  Start the day by connecting with like-minded professionals and setting the stage for a collaborative workshop.
• Introduction to Enterprise Excellence & Process Maturity (11:00 AM - 11:30 AM)
  Gain valuable insights into the S A Partners’ Enterprise Excellence model and discover why process maturity is key to sustained organisational success.
• Process Scoping & Mapping Basics (11:30 AM - 12:30 PM)
  Learn the fundamentals of process scoping and mapping, and participate in a fun, group activity to practice mapping a non-work-related process.
• Process Mapping Deep Dive (1:00 PM - 2:00 PM)
  Bring your own process into focus! Map one of your current processes, breaking it down to the task level, and explore opportunities for improvement.
• Present & Receive Feedback (2:00 PM - 2:30 PM)
  Share your process map with the group and receive constructive feedback on how to refine and optimise it.
• Next Steps: Applying What You’ve Learned (2:30 PM - 3:00 PM)
  Wrap up the day by discussing how to implement these newly acquired skills in your organisation to drive growth and efficiency.

Who Should Attend?

Professionals looking to streamline their processes, improve efficiency, and gain practical, actionable insights into process maturity and enterprise excellence.

Don’t miss out on this opportunity to learn, share, and leave with skills you can immediately apply to your business!

Half Day Process Mapping Agenda