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Introduction to Lean for Services

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  • Date: 7 Oct 2026
  • Time: 12:00 pm to 1:00 pm

Introduction to Lean for Services

Free Webinar

Date 7th October

12.00pm - 1.00pm

Online via MS Teams

 

Overview:

In this webinar, we will introduce Lean to you in a way that relates to your experience, your processes and your customers.

The purpose of this training is to give you an awareness of the different aspects of Lean, its guiding principles and showcase how that can support you to make your work, work for you.

Most of us have heard of Lean in manufacturing, in this workshop we’ll take a closer look at the application of Lean in service-based industries and processes, taking Lean out of the factory floor.

This is to show you how actual on the ground benefits can be seen in the processes that cause us the most pain.

 

Webinar Topics:

  • The purpose behind Lean
  • Waste and Value for us, and our Customers
  • The 5 Principles of Lean
  • Lean Case Study
  • The Lean Mindset, and where to start

 

Accreditation:

This 1-hour webinar is CPD Accredited to 1 CPD Point with The CPD Group. You will receive your point once the webinar has been completed.

 

Presenter:

This webinar will be presented by Stacy Franklin of Kanso Lean Training and Facilitation. At Kanso, we bring Lean beyond factory floors to the heart of service-based industries. Lean isn’t just about saving time or money; it’s about building a sustainable, people-centric way of working.

Our practical methods address real-world challenges and create lasting impact. Whether you’re in healthcare, tech, or retail, we help you create a culture where continuous improvement is standard, all voices are heard, and actions add true value.

A recognised expert voice in Ireland’s Lean community, Stacy speaks at industry events, guides companies in adopting a Lean mindset, and lectures on the University of Limerick’s Master Black Belt programme.

Clients value her fresh approach, meticulous eye for detail, and her habit of challenging assumptions or outdated processes by asking “Why?”, to reveal untapped opportunities.

www.kanso.ie