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Mentoring and Coaching Skills – Professional Development Series

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  • Date: 31 Oct - 21 Nov 2024
  • Time: 9:30 am to 11:45 am
  • Location: online

Mentoring and Coaching Skills:
Facilitating Performance through High Impact Conversations

for people managers / leaders
those who wish to build on their communication and influencing skills

4 x 2.25 Online Sessions via Zoom – Professional Development Series

9:30am - 11:45am Thursdays 31st October + 7th, 14th & 21st November

€175 Members / €250 Non Members (per person)
Skillnet funding applied - places are limited

To book your place/s, click the CONTACT US button above or contact alison@icbe.ie 


Programme Overview

 Mentoring and Coaching are increasingly being recognised as important development tools to support professional learning and growth. Business Leaders and Managers can significantly increase employee and stakeholder engagement, motivate people to take responsibility and reach important goals and milestones by learning the skills and language of Mentoring and Coaching.

Mentoring and Coaching dialogue turns experiences into learning. This programme offers the core skills and knowledge required to engage in facilitative and powerful results-focused conversations

On completion of the programme participants will:

  • Understand the differences between coaching and mentoring and the power of a combined approach
  • Know how to structure a Mentoring/Coaching session
  • Be in a position to adopt a Mentoring and Coaching Style of conversation formally and informally at work
  • Learn the skills of mentoring and coaching such as listening, questioning, goal setting and gaining commitment
  • Be familiar with and have practiced a set of practical Mentoring and Coaching approaches and Tools
  • Understand and implement the 'power of a positive focus'
  • Learn how to provide feedback that lands well
  • Be introduced to Transactional Analysis and its applicability in a ‘Manager as Coach’ relationship


Module 1:

  • What is Mentoring and Coaching: differences and power of a combined approach
  • Benefits of Mentoring and Coaching in the workplace
  • What happens in a Mentoring/Coaching session & Confidentiality
  • Core Skills 1: Questioning with Purpose
  • Coaching Tool 1: GROW Model

Module 2:

  • Goal setting
  • Core Skills 2: Listening
  • Coaching Tool 2: Coaching Wheel

Module 3

  • How to give Feedback that lands well
  • Core Skills 3: Building Trust & Psychological Safety
  • Coaching Tool 3: C.I.A. Model

Module 4

  • Power of a Positive Approach
  • Positive Emotions in the workplace
  • Transactional Analysis – Coach/Manager Toolkit &
  • Forcefield Analysis


Facilitated by Jane Perry CZoneCoaching.ie

Jane is an Organisational Psychologist, Advanced Practitioner Leadership Coach and Management Development Consultant.  She specialises in Positive Leadership, Conflict management, Culture, Behaviour at work and Individual and Team Resilience and Effectiveness. She has the practical management experience of 25 years in Sales Management and nine years as a self-employed Advanced Practitioner Executive Coach and Facilitator, working with a broad range of organisations across the Public and Private Sectors.

Jane runs Leadership and Management Development Programmes which include topics such as  Performance and Development Conversations; Communication and Influencing, Relationship Building and Conflict Management. When working in the Conflict Management space, Jane works with individuals, teams and sometimes entire organisations in conflict. Her work is focused on resolution and reconciliation so that people can rebuild and sustain respectful and constructive working relationships.

Jane’s academic background is in Psychology - with an MSc in Positive Psychology and a PG Diploma in Constructivist Psychotherapy. She is an Advanced Practitioner Executive Coach and accredited Corporate Wellbeing Coach.