Access the Advice and Learnings of Your Peers
Think of a business challenge you are facing, and imagine being able to put it to a whole panel of business leaders? People who have encountered the same challenge and found solutions. Then think of having the opportunity to ‘give back’ – and share your own learnings and solutions with your peers.
As you research solutions for current challenges or look to inform new strategies in the areas of Operational Excellence, HR and L&D, there may be times when that information is not available from the usual sources.
This is where our Call for Support service comes in. As an ICBE member, this service allows you to reach out to your peers in other member companies to get advice, recommendations and learn from their experience in the area.
Calls For Support are also an opportunity to share your knowledge with others in our ICBE Community – we appreciate all responses received and share responses with all those who contribute.
This is what Call for Support is all about – a special ICBE initiative that gives you access to the learnings, knowledge and insights of your greater business community – online, easily, and confidentially. It’s the most effective way of sharing knowledge and experience. Why battle finding solutions to problems others might have already solved – you have the entire network available as your information resource.
How it Works - Sending a Call for Support
Step 1 You send a request to ICBE, asking for information from other Member companies. It could be a problem you’re having, a
benchmarking query or a recommendation.
Step 2 We send your request, confidentially, to all relevant ICBE Members. We go out to our full database.
Step 3 Member companies respond with the information they want to share.
Remember - As a company making a Call for Support, your identity is not disclosed. It’s a completely confidential process. If you wish to, you can choose to contact respondents directly with requests for more information.
How it Works - Responding to a Call for Support
The success of the Call for Support service comes from the spirit of giving back among Members, who are happy to share their own learnings and solutions with peers.
A full report of all responses is provided to those who contribute a response.
We frequently use this service to access best practice from other organisations and find it invaluable.
ICBE Best Practice Visits are vital for us. Going to see what other companies are doing – using other companies’ benchmarks so we can bring back tools or systems that they are using.
Also, the Call For Support is brilliant – you can send in an email and get feedback from other companies who have experience in your project as well.
We find the Call for Support service invaluable. It helps us to benchmark and share information with other companies and is a fantastic learning and sharing forum. We use it to offer other companies some of the better practices we have brought in and we learn from others on best practices that they have in place. We also, through the forum, establish and deepen our contacts and network within the industry.
We find the knowledge sharing opportunities with ICBE to be invaluable - both gaining connections and growing our contacts with other organisations. We use The Call for Support service to learn from others who have experience in a particular area or have already found solutions. There’s no need to re-invent the wheel. As we’ve matured in our Excellence journey, we have been able to give back and provide input into Calls For Support also, thus continuing the virtuous circle.
The Lean community is very open to sharing knowledge where “stealing with pride” is a two-way street of learning from each other. We refer to this as Collaborate For Success – a good description of the ICBE Call For Support service.
