Frontline Managers Programme – QQI Level 6 : Virtual classroom

Front Line Manager Programme
QQI Level 6

Cost = €1087.50 Member / €1450 Non Member
per person / including certification - Skillnet funding applied 

This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People”

Places are limited

Contact alison@icbe.ie to register your interest

Monday, April 13th  11am - noon = Programme Introduction

Programme Starts Tuesday, April 14th  / Ends Thursday, June 24th
Click link below for full programme details
https://icbe.ie/wp-content/uploads/2025/12/Front-Line-Leadership-Programme-ICBE-2026.xlsx

This L6 Front Line Manager Programme is designed to support team leaders, supervisors and managers as you work to develop and enhance your leadership and management capabilities.

This engaging programme focuses on the key skills needed for effective management.

Each workshop incorporates practical approaches based on best practices – participants work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes

Ideal for people who want to
- enhance their skills further & are looking for practical application of best management practices and how to successfully apply them consistently
- re-enforce and apply the most effective people management skills to get the best from their team and to address issues promptly and effectively
- determine the best approaches for managing people and options for addressing issues as they arise

• Module 1: Understanding Leadership & Management -- The Role, Responsibility and Requirements - Leadership & Management styles
• Module 2: Leading Teams -- The Value of Teamwork - Building Psychological Safety & Addressing Dysfunctions
• Module 3: Communicating with Clarity -- Effective Communication - Phases of Performance management - Addressing Conflict and the Performance Review Meeting
• Module 4: Understanding Self & Others -- Framework for Understanding - Understanding Remaining Types
• Module 5: Effective Time Management -- Prioritising Tasks to Manage Work Effectively - Effective Delegation
• Module 6: Managing Change -- Managing Through Change  - Using Emotional Intelligence

This Front Line Managers Programme provides the opportunity to explore best practices in managing people.
Our aim is your personal  and professional growth - inspiring you to learn, manage and adapt.

LEAP has extensive experience in providing development programmes which are practical, engaging and focused on solutions to your real issues.

This programme offers a mix of:
• Highly engaging modules ensuring you not only learn the theory but determine ways to apply the skills to your situation
• Peer learning through exercises and simulations so that you can support each other and, in the process, hone your skills further
• Challenging you to develop approaches and disciplines to improve your performance as a manager on a sustained basis

This program is designed to support you as you work to develop and enhance your leadership and management capability